SiT! Bugs

SiT! - Change Log

SiT! - Current GIT (Not Yet Released) View Issues ]
=====================================

The development branch of SiT which is unreleased, but will probably become the next released version of SiT eventually.

Note: There are currently (Feb 2010) two development branches. version 3.x development continues in svn branches/3.x and the new 4.x development is in Git http://gitorious.org/sit/sit

- 0001979: [other] when using trusted server mode Just In time provisioning would be good for users (paulh) - resolved.
- 0001698: [other] Remove deprecated readable_file_size() function (paulh) - resolved.
- 0001964: [incidents] Don't show expired contacts when logging an incident (paulh) - resolved.
- 0001697: [other] Remove deprecated customerExistsInDB() function (paulh) - resolved.
- 0001824: [other] mysql deprecated in PHP5.5 (paulh) - resolved.
- 0001909: [templates] Email variables for temporary owner and temp owner email address (paulh) - resolved.
- 0001827: [other] Inconsistent email adress lengths (paulh) - resolved.
- 0001973: [users] disable user should (optionally) remove user from contracts (paulh) - resolved.
- 0001967: [incidents] All contacts lists terminated users (paulh) - resolved.
- 0001978: [contracts] no interface to manage licence types (paulh) - resolved.
- 0001972: [portal] portal shows expired/terminated contracts under details (paulh) - resolved.
- 0001971: [portal] Editing site details in portal disabled site (paulh) - resolved.
- 0001968: [portal] Incorrect software name appears above Title in portal knowledgebase (paulh) - resolved.
- 0001969: [notifications] You don't receive a notification of incident update when updated manually assigned (paulh) - resolved.
- 0000670: [incidents] Temp owner not reset when incident is closed/reopened (paulh) - resolved.
- 0001947: [sites & contacts] site_details doesn't show disabled contacts (paulh) - resolved.
- 0001965: [SLAs] Ability to disable SLA (paulh) - resolved.
- 0001950: [outbound email] Another program error in incident_email.php (paulh) - resolved.
- 0001925: [users] Notifications are not deleleted when a user account is disabled (paulh) - resolved.
- 0001926: [incidents] Drafts are not deleted when a user is disabled (paulh) - resolved.
- 0001931: [inventory] Private inventory items remain when a user is disabled (paulh) - resolved.
- 0001958: [holidays] Macro not replaced on outbound holiday request emails - resolved.
- 0001953: [inbound email] IMAP over SSL don't work (paulh) - resolved.
- 0001963: [incidents] log cc lines don't wrap cleanly (paulh) - resolved.
- 0001962: [search] search popup doesn't work (paulh) - resolved.
- 0001123: [authentication] Trusted server mode broken (paulh) - resolved.
- 0001944: [outbound email] Program error in incident_email. (paulh) - resolved.
- 0001946: [incidents] Drafts icon shows on incident details when there is a draft owned by someone else (paulh) - resolved.
- 0001940: [SLAs] resolution/reprioritisation shows as missed when non defined in SLA (paulh) - resolved.
- 0001936: [incidents] When using an incident number prefix incident links on notices no longer work (paulh) - resolved.
- 0001921: [Skills] 3.90 beta 1 Can't assign skills to users (paulh) - resolved.
- 0001802: [authentication] Email address as login for customer (paulh) - resolved.
- 0000883: [portal] Portal users can't see about page, credits or license - resolved.
- 0001804: [sites & contacts] Missing country SERBIA from country list (paulh) - resolved.
- 0001244: [incidents] Closed incidents appears in waiting queue (ivan) - resolved.
- 0001207: [feedback] Feedback request on marking an incident for closure (paulh) - resolved.
- 0001893: [inbound email] Make inbound email visibility configurable (paulh) - resolved.
- 0001904: [i18n] port pt-BR (paulh) - resolved.
- 0001898: [users] Store users manager (paulh) - resolved.
- 0001896: [users] Unable to set substitute to None (paulh) - resolved.
- 0001791: [outbound email] X-Originating-IP header causes SPAMASSASSIN to mark all sent emails as SPAM (paulh) - resolved.
- 0000873: [portal] The count of articles in the portal KB is wrong (paulh) - resolved.
- 0001223: [sites & contacts] Cannot reset Site salesperson (paulh) - resolved.
- 0001253: [sites & contacts] Browse contacts shows dataprotected info - resolved.
- 0001496: [plugin hooks] Add plugin do to incident_details.php for new plugn (paulh) - resolved.
- 0001252: [other] forgotten password sent, go back to login page - resolved.
- 0001580: [incidents] manage dashboard redirect broken (paulh) - resolved.
- 0001581: [incidents] admin.php redirect broken - resolved.
- 0001890: [i18n] Port fi-FI translation (paulh) - resolved.
- 0001892: [incidents] Incident edit allows you to change the skill to one outside of the listed skills on the product (paulh) - resolved.
- 0000825: [notices] creating a kb article with no title should give an error, it doesn't - resolved.
- 0000824: [i18n] move_update.php needs to be i18n - resolved.
- 0000614: [outbound email] Setting next action time when sending an email doesn't show text in the body - resolved.
- 0001153: [calendar] cannot book a whole day in the monthtly view (paulh) - resolved.
- 0001830: [outbound email] Incident Details send email to use and carbon copy incident (paulh) - resolved.
- 0001761: [menu] Cosmetic Menu choices (paulh) - resolved.
- 0001833: [sites & contacts] Site Types edit (paulh) - resolved.
- 0001048: [authentication] remove authenticateSQL (paulh) - resolved.
- 0001839: [reports] statistics.php?mode=breakdown shows temporary owner when not set (paulh) - resolved.
- 0001844: [theme] add a little code in inc/htmlheader.inc.php so that every page have a unique body (paulh) - resolved.
- 0001797: [setup/config] During fresh install trigger errors (paulh) - resolved.
- 0001629: [permissions] Site types page has skills permission (paulh) - resolved.
- 0001853: [feedback] feedback forms sent out when no feedback form exists (paulh) - resolved.
- 0001577: [holidays] holiday request redirect broken (paulh) - resolved.
- 0001570: [sites & contacts] map link shouldn't appear if nothing to map (paulh) - resolved.
- 0001674: [billing] Per incident billing charges per unit (paulh) - resolved.
- 0001854: [billing] Per incident billing does not work (paulh) - resolved.
- 0001677: [billing] Contract page inconsistant when SLA changed from non-timed to timed (paulh) - resolved.
- 0001871: [menu] remove edit contract from menu (paulh) - resolved.
- 0001872: [other] Edit site type box too small (paulh) - resolved.
- 0001868: [incidents] No title on incident hover on statistics.php (paulh) - resolved.
- 0001867: [incidents] Contract dropdown on incident_edit.php (paulh) - resolved.
- 0001676: [billing] Activity page "Duration" column is wrong/misleading (paulh) - resolved.
- 0001865: [incidents] When creating and assigning an incident and the user is not accepting the interface looks ugly (paulh) - resolved.
- 0001579: [incidents] incident update redirect broken (paulh) - resolved.
- 0001386: [billing] Activities within the same time frame adds up in total. - resolved.
- 0000750: [billing] Confusing billing terminology (paulh) - resolved.
- 0001870: [calendar] error on calendary (paulh) - resolved.
- 0001884: [incidents] Auto assign function does not work as described / expected (ivan) - resolved.
- 0000039: [inbound email] Show email from date (ivan) - resolved.
- 0000704: [triggers] Optional trigger parameters that are not provided can cause errors in trigger rules (ivan) - resolved.
- 0000102: [other] Check every external variable and make it safe (ivan) - resolved.
- 0001458: [feedback] [META] Working feedback system (Tomse) - resolved.
 - 0001599: [other] statistics page shows wrong feedback stats (paulh) - resolved.
 - 0001561: [reports] Calculation error on feedback report (Tomse) - resolved.
 - 0000945: [feedback] Feedbacks should be enabled pr site. (Tomse) - resolved.
 - 0001195: [feedback] Ability to opt out of feedback forms (Tomse) - resolved.
 - 0001460: [feedback] Wrong counting feedback (Tomse) - resolved.
 - 0001188: [feedback] Browse feedback does not show any info on options of type "options" (Tomse) - resolved.
 - 0001539: [feedback] Feedback browse page doesn't show options/multioptions, only text and ratings (Tomse) - resolved.
 - 0001396: [feedback] Feedback form HTML broken (Tomse) - resolved.
 - 0000061: [portal] Obtain feedback via the portal (Tomse) - resolved.
  - 0001527: [config] when bug 61 is created we might want to enable/disable it (Tomse) - resolved.
- 0001669: [billing] Unable to edit service after editing balance (paulh) - resolved.
- 0001861: [inbound email] Following upgrade inbox.php shows 58 new emails (paulh) - resolved.
- 0001863: [feedback] Feedbackresponses lost on upgrade (paulh) - resolved.
- 0001866: [billing] Upgrade incorrectly makes contracts as UnitBillable (paulh) - resolved.
- 0001858: [setup/config] Error on upgrade to 3.90 (paulh) - resolved.
- 0001860: [incidents] Following upgrade SLA missing when attempting to open incident (paulh) - resolved.
- 0001869: [users] Unable to edit other users (paulh) - resolved.
- 0000054: [portal] Allow contacts to put incidents on hold (paulh) - resolved.
- 0001026: [templates] Bind templates to triggers - resolved.
- 0001846: Remove FTP (paulh) - resolved.
- 0001842: [incidents] When searching for a contact, Auto complete window is in the wrong place (paulh) - resolved.
- 0001681: [plugin hooks] Make plugin hooks consistent (ivan) - resolved.
- 0001840: [scheduler] Scheduler: Check Incoming email gives error in debug log and does not execute (paulh) - resolved.
- 0001841: [setup/config] Backslashes are removed from path names under Windows (GiT version) (paulh) - resolved.
- 0001106: [config] Migrate existing user configuration from users table to userconfig table (paulh) - resolved.
- 0000958: [sites & contacts] contact's and site's phones (paulh) - resolved.
- 0001828: [theme] A version of kriplyana with red out-of-sla incidents (paulh) - resolved.
- 0000538: [setup/config] setup.php crashes if db user does not have ALTER privilege (paulh) - resolved.
- 0001576: [other] Some forms don't use $_SESSION['formerrors'] for user form errors (paulh) - resolved.
 - 0000865: [incidents] contract_add.php - doesn't remember all filled out fields (paulh) - resolved.
- 0001821: [other] Plugin edit_site_form does not work - resolved.
 - 0001283: [other] Bad html functions (paulh) - resolved.
- 0001826: [reports] Page which lists description of each report (paulh) - resolved.
- 0000387: [setup/config] Setup should prompt for initial site/contact etc (paulh) - resolved.
- 0001095: [portal] trying to open an incident in the portal lists each contract multiple times (nicdev) - resolved.
- 0000043: [other] Allow products to be marked as terminated/disabled (paulh) - resolved.
- 0000319: [templates] Entry created too early on template creation (paulh) - resolved.
- 0001076: [contracts] 'Product Only' is not clear (paulh) - resolved.
- 0001703: [setup/config] Setup min php version message is hardcoded to php 5.1 even though we now have a constant (paulh) - resolved.
- 0001526: [contracts] When a contact doesn't have a contract we should offer to create/link one (Tomse) - resolved.
- 0001755: [setup/config] Inconsistencies in "setup-schema.php" can cause an upgrade to fail (paulh) - resolved.
- 0000444: [billing] limit on Service Level not used (paulh) - resolved.
- 0001671: [billing] Adding service under a contract doesn't show which site/product (paulh) - resolved.
- 0001670: [billing] Billing matrix is blank when adding service to a contract (paulh) - resolved.
- 0000015: [other] [META] Standardise SQL queries (Tomse) - resolved.
- 0001300: [triggers] Make notice links respect popup setting (kieran) - resolved.
- 0001803: [incidents] Store customer reference within SiT (paulh) - resolved.
- 0001751: [incidents] Draft icons do not show up in incident header (nicdev) - resolved.
- 0001513: [i18n] $languagestring doesn't save proper language name when translating a page (Tomse) - resolved.
- 0000049: [other] Custom incident reference (paulh) - resolved.
- 0001753: [portal] In the portal menu clicking "Support -> New incident" gives permission denied (Tomse) - resolved.
- 0001756: [config] clean_fspath() removes the ":" from windows paths (paulh) - resolved.
- 0001592: [triggers] action_details.php produces javascript errors and save trigger (paulh) - resolved.
- 0001754: [contracts] Binding a contact with a contract gives error (Tomse) - resolved.
- 0001752: [users] The user edit page does not have a "Save" or "Reset" button (nicdev) - resolved.
- 0001644: [incidents] Redesign the layout and implementation of the "header" section of the "incident_details.php" page (nicdev) - resolved.
- 0001508: [i18n] ldate doesn't seem to properly replace strings when there are special chars (paulh) - resolved.
- 0000834: [billing] End of service error (paulh) - resolved.
- 0001749: [incidents] Incident_update and Incident_email saves multiple drafts (paulh) - resolved.
- 0001750: [other] Constants not defined in setup.php (development version in GIT) (paulh) - resolved.
- 0001748: [incidents] Duplicate SLA icon in incident update div (nicdev) - resolved.
- 0001589: [triggers] Attempting to delete a trigger takes you to New Action (Tomse) - resolved.
- 0000192: [scheduler] Force option for scheduler (Tomse) - resolved.
- 0001551: [theme] BBtag quote css theme is ugly (paulh) - resolved.
- 0001662: [billing] No indication on contract page whether service is per unit or per incident (paulh) - resolved.
- 0001612: [other] you can add "" as a name to site_types (paulh) - resolved.
 - 0001606: [sites & contacts] edit site type page doesn't show existing values (Tomse) - resolved.
- 0001666: [billing] Possible to have service that ends before it starts (paulh) - resolved.
- 0001640: [billing] Transactions report outputs currency as ISO-8859-15 (paulh) - resolved.
- 0001529: [triggers] system_action.php missing (Tomse) - resolved.
- 0001506: [other] portal icons seems to be broken (paulh) - resolved.
- 0001504: [other] error message when saving translations (Tomse) - resolved.
- 0001542: [reports] report_customer_contracts shows 1 site / 1 contract (where there are 2 sites and 3 contracts) (subwolf) - resolved.
- 0001543: [reports] report_incidents_average_duration needs i18n (subwolf) - resolved.
- 0001630: [theme] Need icons for vendors and resellers (ivan) - resolved.
- 0001618: [portal] syslang strings isn't saved in the DB (paulh) - resolved.
- 0001655: [security] XSS: Possible to inject javascript into ldap_browser (ivan) - resolved.
- 0001355: [outbound email] Non ascii characters in the CC field of outgoing emails fails (ivan) - resolved.
 - 0001430: [outbound email] Outbound email: Special characters in email address fails (ivan) - resolved.
- 0001704: [other] Use PHP constant for slashes instead of calculating $fsdelim (ivan) - resolved.
- 0001488: [other] $fsdelim variable needs replacing with DIRECTORY_SEPARATOR constant (paulh) - resolved.
- 0001653: [outbound email] Broken File-Attachments (Tomse) - resolved.
- 0001695: [tasks] Allow tasks to be postponed from task page as well as list (ivan) - resolved.
- 0001663: [contracts] the expired text when a contract is expired needs some styling (ivan) - resolved.
- 0001690: [tasks] edit_task.php sould be renamed for new naming scheme (ivan) - resolved.
- 0001658: [billing] One time billing editor has no required fields (ivan) - resolved.
- 0001639: [billing] Required fields are ignored when adding service (ivan) - resolved.
- 0001659: [billing] One time billing editor - badly named? (Tomse) - resolved.
- 0001667: [billing] We should add some colours to the list of service to indicate active/expired (ivan) - resolved.
- 0001661: [contracts] contracts page can be somewhat confusing - view details could be added to operations (ivan) - resolved.
- 0001641: [billing] Unused code for daily rate (ivan) - resolved.
- 0001637: [theme] missing icon initialresponse (Tomse) - resolved.
- 0001634: [profiles] Editing user profile page adds slashes (Tomse) - resolved.
- 0001540: [reports] running recent_incidents_report display could use a better layout (ivan) - resolved.
- 0001632: [security] Page security no longer checked (ivan) - resolved.
- 0001656: [config] Saving inventory ends up with a => (Tomse) - resolved.
- 0001590: [inventory] When no inventory types are configured the drop-down is empty (Tomse) - resolved.
- 0001620: [portal] $SYSLANG isn't saved into the database when saving a "request closure" from the portal (paulh) - resolved.
- 0001636: [sites & contacts] adding a new contact that doesn't insert into the db gives success message (Tomse) - resolved.
- 0001455: [config] Allow users to configure map link (ivan) - resolved.
- 0001635: [sites & contacts] Can't create site without department field (paulh) - resolved.
- 0000208: [scheduler] Set user status based on holiday chart (ivan) - resolved.
- 0001593: [i18n] Notification page needs i18n (ivan) - resolved.
- 0001628: [users] Change status permission isn't checked (Tomse) - resolved.
- 0001557: [theme] Holiday calendar looks awful with kriplyana theme (ivan) - resolved.
- 0001555: [incidents] rand error when adding incidents (ivan) - resolved.
- 0001374: [permissions] Permissions constants (ivan) - resolved.
- 0001627: [i18n] plugins don't have a fallback language (Tomse) - resolved.
- 0001553: [holidays] Not possible to unset a public holiday (Tomse) - resolved.
- 0001240: [Skills] Empty strings in skill list (ivan) - resolved.
- 0001623: [portal] Portal status column sometimes shows blank (ivan) - resolved.
- 0001500: [portal] portal kbarticle.php doesn't have a menu bar (ivan) - resolved.
- 0001156: [i18n] KB Article headings need i18n (Tomse) - resolved.
- 0001492: [incidents] Duplicate information on incidents list page (Tomse) - resolved.
- 0000001: [plugins] Plugin manager (ivan) - resolved.
 - 0001441: [setup/config] Check plugin versions before upgrading (paulh) - resolved.
- 0001469: [incidents] Add plugin_do to incident_html_top.inc to extend the menu and add id's to the html tags (ivan) - resolved.
- 0001616: [incidents] The close window link is missing from the incident popup (ivan) - resolved.
- 0001493: [incidents] SLA status not consistent between queues on incident lists (ivan) - resolved.
- 0000945: [feedback] Feedbacks should be enabled pr site. (Tomse) - resolved.
- 0001610: [other] kdeclassic is broken - needing alot of icons and structure isn't correct (Tomse) - resolved.
- 0000681: [profiles] Skype field on user profile (Tomse) - resolved.
- 0001604: [users] User edit; when saving it produces an error in the debug log (Tomse) - resolved.
- 0000948: [profiles] "User.retrieveDetails() not yet implemented" on user profile page (paulh) - resolved.
- 0001591: [portal] Adding a new incident from portal points to unknown page. (Tomse) - resolved.
- 0001533: [users] Possible to create two identically named user groups (Tomse) - resolved.
- 0000551: [other] Some ideas for better HTML code (ivan) - resolved.
- 0001594: [i18n] billing_matrix.php add new billing matrix is static (Tomse) - resolved.
- 0001523: [i18n] Courtesy title needs i18n (paulh) - resolved.
- 0001588: [triggers] Warning when adding notification about new site (paulh) - resolved.
- 0001569: [other] html_redirect() doesn't redirect (ivan) - resolved.
- 0000443: [other] Clarify add/new (Tomse) - resolved.
- 0001554: [other] Time selector drop down should have leading zeros (paulh) - resolved.
- 0001548: [theme] New notification icon missing (paulh) - resolved.
- 0001564: [templates] Templates page doesn't have a menu bar (paulh) - resolved.
- 0001328: [inbound email] Inbound email limited to recognise only up to incident # 99999 (ivan) - resolved.
- 0001563: [feedback] feedback response page (feedback_browse.php) date is wrong (Tomse) - resolved.
- 0001552: [theme] Missing icon edit.png on edit global signature page (paulh) - resolved.
- 0000887: [other] db definition of sites and contacts (paulh) - resolved.
- 0001546: [billing] SQL error in billing summary: 'sl.id' missing (paulh) - resolved.
- 0001537: [sites & contacts] Editing a contact with a ' in it's name removes the ' and the rest of the name (nicdev) - resolved.
- 0001535: [theme] New contract page has different style to rest of the forms (Tomse) - resolved.
- 0001536: [contracts] When trying to associate a cantact with an existing contract, we have a mysql error (nicdev) - resolved.
- 0001534: [Skills] Linking a new skill to a product redirects to an empty page (nicdev) - resolved.
- 0001531: [i18n] translation.php doesn't save the metalines (Tomse) - resolved.
- 0000964: [incidents] skill selection in incident (ivan) - resolved.
- 0000061: [portal] Obtain feedback via the portal (Tomse) - resolved.
- 0001131: [theme] New theme Kriplyana (ivan) - resolved.
- 0001525: [triggers] Sending feedback forms to a contact uses wrong contact id in triggers (Tomse) - resolved.
- 0001044: [inbound email] Issues with special characters in email addresses (ivan) - resolved.
- 0000962: [i18n] No translation for SLA target updates (Tomse) - resolved.
- 0000912: [i18n] search_string=A on url for browse pages assumes english language (ivan) - resolved.
- 0001127: [theme] Allow default iconset to be configured (ivan) - resolved.
- 0001522: [theme] Status bar doesn't always reach across browser window (ivan) - resolved.
- 0001521: [sites & contacts] Not possible to mark a contact active (Tomse) - resolved.
- 0001180: [sites & contacts] Browse sites should show all sites by default (ivan) - resolved.
- 0001034: [other] Should use mb_substr rather than substr (ivan) - resolved.
- 0001346: [outbound email] Bad mail format (Tomse) - resolved.
- 0001519: [sites & contacts] Special alphabet chars are shown as "?" in clubs (ivan) - resolved.
- 0001342: [outbound email] Add ability to disable outgoing emails (Tomse) - resolved.
- 0001515: [outbound email] we should have a setting where we can choose between CR & CRLF for mails (Tomse) - resolved.
- 0001514: [i18n] if comment lines from translation file are missing, an error occurs when saving translations (Tomse) - resolved.
- 0001512: [contracts] Editing a contract shows nothing (Tomse) - resolved.
- 0001075: [triggers] Finish auto create incidents trigger UI - resolved.
- 0000520: [plugins] Mechanism for plugins to add to config centre (ivan) - resolved.
- 0001505: [profiles] saved language settings isn't read upon login (paulh) - resolved.
- 0000273: [other] "View Incoming" to view in HTML (ie. view URLs as URLs) (ivan) - resolved.
- 0001122: [incidents] better grammar needed in incident_details.php (ivan) - resolved.
- 0001085: [i18n] Translations can be difficult in some languages because of the sequence of %s (ivan) - resolved.
- 0000879: [incidents] incident_add.php finds incorrect details (ivan) - resolved.
- 0001040: [incidents] Unable to add incident when contacts name is in Cryillic (ivan) - resolved.
- 0001497: [i18n] action_details.php contains static text (Tomse) - resolved.
- 0001453: [knowledge base] Attach files to a Knowledge Base Article (Tomse) - resolved.
- 0000742: [incidents] Consolidate SLA updates and their text (paulh) - resolved.
- 0001384: [setup/config] Setup should check for all dependancies (paulh) - resolved.
- 0001218: [other] do we still need utf8_substr and utf8_strlen (ivan) - resolved.
- 0001494: [incidents] contact_support.php filter should be at top not the bottom (paulh) - resolved.
- 0001477: [scheduler] run of auto.php brings a lot of warnings (paulh) - resolved.
- 0001486: [dashboard] Dashboard sql queries are not run during install (paulh) - resolved.
- 0000017: [other] [META] Tidy scripts (paulh) - resolved.
 - 0000105: [other] Remove Dojo toolkit (ivan) - resolved.
  - 0000488: [timesheet] Timesheet uses dojo (ivan) - resolved.
   - 0001112: [calendar] Move timesheet feature to Project Plugin (ivan) - resolved.
- 0001058: [other] Consistent Ajax (paulh) - resolved.
- 0001413: [incidents] For new plugin: Add plugin_do to incident_details and give 'id' to div tag (paulh) - resolved.
- 0000634: [authentication] LDAP setup - Feature request (paulh) - resolved.
- 0001482: [config] Config setting for portal icon set (paulh) - resolved.
- 0000706: [reports] Use pChart for charts/reports (paulh) - resolved.
- 0001439: [other] Update Prototype JavaScript framework to 1.7 (kieran) - resolved.
- 0001432: [reports] report_incidents_daily_summary.php lacks a nice layout (Tomse) - resolved.
- 0001292: [triggers] TRIGGER_CONTACT_ADDED is in schema but not fired (kieran) - resolved.
- 0001102: [triggers] adding rules to triggers (kieran) - resolved.
- 0001158: [i18n] when updating an incident, most choices from the SLA type selection box gives static update type (kieran) - resolved.
- 0001280: [triggers] Reset password broken (kieran) - resolved.
- 0001470: [incidents] Add plugin_do context to be able to show site incidents table before the "add incident form (ivan) - resolved.
- 0001109: [scheduler] Undefined variable in auto.php (ivan) - resolved.
- 0000556: [billing] Interface to edit/add billing matrixs (paulh) - resolved.
- 0000419: [theme] Themes should be easier to add (ivan) - resolved.
- 0000426: [triggers] Add the SLA times to variables for a future release (kieran) - resolved.
- 0000450: [triggers] Contextual trigger rule pages (kieran) - resolved.
- 0001293: [incidents] Incidents of type other than support should show something on edit (paulh) - resolved.
- 0000586: [i18n] Role permission names are hardocded in the DB (paulh) - resolved.
- 0000624: [templates] Incident Update Email Template to include the latest update made (kieran) - resolved.
- 0000629: [other] var_utc_offset ignores DST (ivan) - resolved.
- 0001298: [triggers] Don't fire user triggers when status is out of office etc (kieran) - resolved.
- 0000705: [other] Turn off line numbers for notices? (Tomse) - resolved.
- 0000411: [incidents] Ability to send/forward the entire case history to another person internal or external (kieran) - resolved.
- 0000334: [incidents] Need config option to turn legend on incident.php off (ivan) - resolved.
- 0000004: [triggers] Use revoke() for triggers (kieran) - resolved.
- 0000047: [other] Popup uniqueness option (ivan) - resolved.
- 0000060: [other] "Are you sure messages", should be optional (ivan) - resolved.
 - 0001507: [outbound email] Ability to disable the second confirmation popup in Incident email (paulh) - resolved.
- 0001416: [other] Remove reference to mailing list (paulh) - resolved.
- 0000067: [incidents] Show next action on the incident table (kieran) - resolved.
- 0000090: [other] Functions should be broken up (paulh) - resolved.
- 0000181: [outbound email] Add ability to send multiple attachments (paulh) - resolved.
- 0001279: [triggers] Use friendly names (kieran) - resolved.
- 0001291: [triggers] TRIGGER_INCIDENT_CLOSED and default NOTICE_INCIDENT_CLOSED (kieran) - resolved.
- 0000291: [dashboard] Install all dashboard components by default (Tomse) - resolved.
- 0001277: [other] Login page includes alot of uncessary javascript (ivan) - resolved.
- 0000724: [other] Remove webtrack.conf include (paulh) - resolved.
- 0001350: [incidents] incident details should show a sum of duration time registered (Tomse) - resolved.
- 0001107: [incidents] The funtion "autocomplete()" does not work in incident_email page (nicdev) - resolved.
- 0000929: [SLAs] Limited SLA title (paulh) - resolved.
- 0001222: [incidents] time to next action limited to 8 - 5 (paulh) - resolved.
- 0001094: [other] Redesign user preferences table (ivan) - resolved.
 - 0001106: [config] Migrate existing user configuration from users table to userconfig table (paulh) - resolved.
- 0001211: [config] SLA Config should be simpler (paulh) - resolved.
- 0001173: [other] Many pages doesn't have a nice icon next to the headline but others do (Tomse) - resolved.
- 0001172: [inventory] BBTags in inventory item notes (ivan) - resolved.
- 0001068: [incidents] Duplicate files incident_update.php (paulh) - resolved.
- 0001081: [contracts] Rename maintenance to contracts (Tomse) - resolved.
- 0000915: [sites & contacts] email should not be required (ivan) - resolved.
- 0001238: [inventory] $row references in inventory_add.php (paulh) - resolved.
- 0000747: [search] Create a plugin hook on the search page (Tomse) - resolved.
- 0000769: [portal] Portal incident created trigger needed (kieran) - resolved.
- 0000802: [reports] clicking in "exclude sites with" - makes it diffcult to remove (Tomse) - resolved.
- 0000855: [contracts] Inactive contracts do not get hidden (ivan) - resolved.
- 0001260: [other] remove check_email (paulh) - resolved.
- 0000885: [incidents] Remove blinking 'Critical' (ivan) - resolved.
- 0001112: [calendar] Move timesheet feature to Project Plugin (ivan) - resolved.
- 0001130: [config] Control Panel page is redundant (paulh) - resolved.
- 0001457: [inbound email] Tempincoming.arrived doesn't exist (ivan) - resolved.
- 0001321: [triggers] Broken redirect when add incident via portal in git (paulh) - resolved.
- 0001219: [sites & contacts] Adding a contact with no site, creates error box but no message (Tomse) - resolved.
- 0001602: [portal] Split out portal CSS into it's own file (paulh) - closed.
- 0000063: [SLAs] Non-timed SLA - closed.
- 0001409: [scheduler] Scheduled job that takes longer than next auto.php execution, will have it's start time moved (ivan) - closed.
- 0001099: [triggers] TRIGGER_SCHEDULER_TASK_FAILED produces an error (kieran) - closed.

[328 issues]

SiT! - Current SVN (Not Yet Released) View Issues ]
=====================================

The development branch of SiT which is unreleased, but will probably become the next released version of SiT eventually.

Note: There are currently (Feb 2010) two development branches. version 3.x development continues in svn branches/3.x and the new 4.x development is in Git http://gitorious.org/sit/sit

- 0001961: [scheduler] [PATCH] schedule_actions_due() - SQL query result is empty (paulh) - resolved.
- 0001955: [dashboard] Division by zero in dashboard_my_incidents.php - resolved.
- 0001954: [dashboard] dashboard_my_incidents.php shows closed tickets (paulh) - resolved.
- 0001922: [incidents] New incidents added from customer portal contain \r\n (unfixed bug 0001296 from v3.60) (paulh) - resolved.
- 0001296: [incidents] new incident added, text in description has returns converted to \r\n (paulh) - resolved.
- 0001912: [dashboard] Removing id 1 from dashboard removes also ids 10,11,12, ... (paulh) - resolved.
- 0001902: [plugin hooks] Plugin contexts for incident_update. (paulh) - resolved.
- 0001888: [inbound email] Inbound emails are not marked correctly as hidden from the portal (paulh) - resolved.
- 0001878: [i18n] Port es-CO translation to git (paulh) - resolved.
- 0001795: [incidents] Input was expected to be numeric but received string (ivan) - resolved.
- 0001831: [inbound email] Missing seperator in To field if email sent to more than one email address (paulh) - resolved.
- 0001371: [inbound email] Bad cirillic attachments names. (paulh) - resolved.
- 0001275: [inbound email] non-ascii characters in inbound email attachment filenames are corrupted (paulh) - resolved.
- 0001343: [inbound email] Update incidents when emails arrive regarding "awaitng closure" incidents (paulh) - resolved.
- 0001823: [outbound email] First response email has slash in subject if incident was generated by incoming email with quote (') in subject (paulh) - resolved.
- 0001424: [LDAP] LDAP service tries to disable a customer who is already disabled and fails (paulh) - resolved.
- 0001498: [calendar] Calendar displays wrong months (paulh) - resolved.
- 0001845: [calendar] Fail to Show February (paulh) - resolved.
- 0001711: [incidents] Reopening an incident via an email with attachment orphans the attachment (paulh) - resolved.
- 0001242: [sites & contacts] Admin contact can set site's type (paulh) - resolved.
- 0001876: [dashboard] No translate option (paulh) - resolved.
- 0001809: [outbound email] CC and BCC recipients used in Templates are ignored by Email Triggers (paulh) - resolved.
- 0001843: [LDAP] LDAP-Sync: Disabling of contacts fails (paulh) - resolved.
- 0001098: [inbound email] Emails with .msg attachments import the messages as .jpeg (paulh) - resolved.
- 0001372: [inbound email] Holding queue email attachments dont work. (paulh) - resolved.
- 0001815: [sites & contacts] Application Warning [512] received on contacts.php (Tomse) - resolved.
- 0001816: [incidents] file upload (Tomse) - resolved.
- 0001817: [sites & contacts] Send Password to User Blows away menu (ivan) - resolved.
- 0001794: [incidents] Incidents uploaded files doesn't get any reference at the database (Tomse) - resolved.
- 0001813: [incidents] Editing external engineer details does not appear in incident log properly (paulh) - resolved.
- 0001814: [templates] Adding a template gives an error for clean_int() (Tomse) - resolved.
- 0001256: [plugins] Create 'queues' plugin (paulh) - closed.

[32 issues]

SiT! - 3.67 LTS (Released 2012-10-01) View Issues ]
=====================================
- 0001790: [i18n] nl-NL.inc.php improved for 3.65 and 3.66 (ivan) - closed.

[1 issue]

SiT! - 3.66 LTS (Released 2012-07-07) View Issues ]
=====================================
- 0001719: [config] Backslashes are removed from path names under Windows (Tomse) - closed.
- 0001742: [LDAP] ldapSync fails if no LDAP group for SIT admins/managers/users specified or the group contains no users (paulh) - closed.
- 0001766: [plugin hooks] Add plugin_do() hook into "suggest_reassign_userid()" for alternative assignment plugin - closed.
- 0001718: [search] Search for strings doesn't work (paulh) - closed.
- 0001771: [Skills] Trying to add skills isn't accepted but error messages says success (Tomse) - closed.
- 0001303: [portal] When user/contact update the incident no trigger occurs (Tomse) - closed.
- 0001471: [triggers] Tasks due trigger doesn't fire (Tomse) - closed.
- 0001713: [config] The function: clean_fspath($string) removes ":" from the strings which breaks file paths in Windows (ivan) - closed.
- 0001714: [incidents] When opening an incident for viewing: Application Warning [512] Unexpected input (in line 382 of file base.inc.php) (paulh) - closed.
- 0001715: [dashboard] Adding Dashboard components creates an error (Tomse) - closed.
- 0001716: [incidents] temp reassign incidents go to wrong person (paulh) - closed.
- 0001725: [reports] Can't click on numbers (links) on stats page to get breakdown (ivan) - closed.
- 0001726: [calendar] Unable to view holidays for all or allonline (paulh) - closed.
- 0001727: [other] Statistics shows 1970-01-01 when you click a stat (paulh) - closed.
- 0001729: [authentication] Roll-over mouse doesn work in holidays planning (paulh) - closed.
- 0001730: [other] Page not found/404 error after session expiry (Tomse) - closed.
- 0001734: [other] Plugin context "html_head" not in version 3.65LTS (nicdev) - closed.
- 0001737: [security] PHP Code Injection Vulnerability (ivan) - closed.
- 0001745: [setup/config] Error in function check_form_token() (Tomse) - closed.
- 0001746: [incidents] Application Warning [512] (paulh) - closed.
- 0001758: [incidents] Search for a word is not possible (Tomse) - closed.
- 0001763: [i18n] en-US.inc.php (ivan) - closed.
- 0001764: [portal] Add an Incident Title (ivan) - closed.
- 0001767: [notices] Trigger (Notification/Email) when user requests ticket closure (Tomse) - closed.
- 0001770: [tasks] Deleting a note from a task fails (Tomse) - closed.
- 0001775: [feedback] In feedback forms - new, the text "simple html allowed" is there but functionality removed. (Tomse) - closed.
- 0001778: [portal] admin.php [portal], Wrong variable (paulh) - closed.
- 0001779: [knowledge base] kb.php [portal], Wrong variable (paulh) - closed.
- 0001782: [portal] Input was expected to be numeric but received string [close] instead (ivan) - closed.
- 0001780: [scheduler] changing "closure_delay" parameter do nothing with CloseIncidents action within auto.php (ivan) - closed.
- 0001783: [incidents] clean_fixed_list error in incident_details (Tomse) - closed.
- 0001788: [i18n] translation page fails when saving. (Tomse) - closed.
- 0001633: [triggers] Engineer users are never notified by email through the 'Incident Assigned' trigger when incident is created by a site contact (Tomse) - closed.
- 0001789: [notices] Creating default object from empty value in functions.inc.php (ivan) - closed.
- 0001643: [incidents] CC addresses without space between each address displays badly in the Incident_details window (nicdev) - closed.
- 0001735: [plugin hooks] Add 2 new plugin contexts to incident_details.php for plugins to access each incident update (nicdev) - closed.

[36 issues]

SiT! - 3.65 LTS (Released 2011-09-04) View Issues ]
=====================================
- 0001601: [security] Errors should strip path from in-page output (ivan) - closed.
- 0001680: [plugin hooks] Please add plugin context to contract_add.php (ivan) - closed.
- 0001685: [users] Cannot edit user email (ivan) - closed.
- 0001687: [users] View Users | Jump to | Tasks displays session users tasks (paulh) - closed.
- 0001688: [plugin hooks] Please add plugin context to contract_edit.php (ivan) - closed.
- 0001691: [incidents] External ID value changed upon editing an incident (paulh) - closed.
- 0001701: [security] XSS: Possible to inject javascript into search page (ivan) - closed.
- 0001702: [other] Tidy ambiguous code in link_add.php (paulh) - closed.
- 0001699: [security] Multiple security vulnerabilities HTB23043 (ivan) - closed.
- 0001700: [security] SiT! Security Vulnerabilities Notification (ivan) - closed.

[10 issues]

SiT! - 3.64 LTS (Released 2011-07-17) View Issues ]
=====================================
- 0001451: [sites & contacts] site URL not always clickable (paulh) - closed.
- 0001502: [incidents] function "reassign_incident()" in incident.inc.php contains errors (paulh) - closed.
- 0001509: [other] SiT! 3.6x should refuse to run with 3.9x/4.x database schema (ivan) - closed.
- 0001517: [other] Apostrophies in app name are escaped when displayed (paulh) - closed.
- 0001560: [inventory] Inventory link from site_details points to inventory, not inventory_site (Tomse) - closed.
- 0001571: [users] application warning 512 on users page (Tomse) - closed.
- 0001572: [Skills] Invalid argument supplied for foreach() in edit_backup_users.php (paulh) - closed.
- 0001573: [config] Saving config arrays break the lines (ivan) - closed.
- 0001575: [contracts] markus found anothter clean_int error in contract_add_contact (context=contract) (Tomse) - closed.

[9 issues]

SiT! - 3.63p1 (Released 2011-04-17) View Issues ]
===================================

Bugfix release (For Mantis #1491)

- 0001615: [sites & contacts] clean_int() error occurs momentarily when a site is disabled (Tomse) - resolved.
- 0001491: [incidents] Adding a new incident causes errors (paulh) - closed.

[2 issues]

SiT! - 3.63 LTS (Released 2011-04-16) View Issues ]
=====================================

This release is a bugfix only release, bugs tagged MAJOR or more serious only please.

- 0001490: [other] main.php does not include $pagescripts correctly (nicdev) - closed.
- 0001479: [inbound email] Add plugin in inboundemail.php (ivan) - closed.
- 0001417: [LDAP] Edit contactdetails deletes username for LDAP users (paulh) - closed.
- 0001419: [triggers] Error when adding triggers (paulh) - closed.
- 0001433: [plugins] Plugin hooks in incident_add.php do not work (ivan) - closed.
- 0001436: [sites & contacts] Address to google map only links post number (Tomse) - closed.
- 0001463: [setup/config] Schema should use ENGINE= rather than TYPE= (paulh) - closed.
- 0001465: [setup/config] Unable to install on mysql 5.5 (paulh) - closed.
- 0001466: [plugins] if config['plugins'] contains a space in the array it doesn't load the plugins (paulh) - closed.
- 0001472: [search] search renewals doesn't work if no license specified (paulh) - closed.
- 0001473: [plugin hooks] Plugin hook in "edit_escalation_path.php" (ivan) - closed.
- 0001475: [incidents] Possible to add a critical priority incident even if SLA doesn't support it (paulh) - closed.
- 0001478: [sites & contacts] HTML entities displayed as code (paulh) - closed.
- 0001480: [SLAs] service level timings are wrongly calculated if the working hours aren't 8. (paulh) - closed.
- 0001483: [incidents] "typo" in report_incidents_recent.php (Tomse) - closed.
- 0001484: [contracts] License type should have a default (paulh) - closed.
- 0001485: [SLAs] service_level_add.php caches last SLA added (paulh) - closed.
- 0001410: [other] cleanvar should have an intval option (ivan) - closed.
- 0000756: [Chart] Pie-Chart Legend visual bug (paulh) - closed.
- 0001391: [search] Search function does not work correctly (nicdev) - closed.
- 0001376: [inbound email] Importing "screenshots" fails when there is already an attachment to the inbound email. (ivan) - closed.
- 0001352: [reports] Report of intendents (paulh) - closed.
- 0001197: [feedback] Add 2 x plugin_do() statements to feedback_browse.php (Tomse) - closed.
- 0001394: [feedback] Can´t browse feedback (paulh) - closed.
- 0001431: [incidents] Incident update page: editing has no submit button (Tomse) - closed.
- 0001143: [reports] report_customer_contracts.php doens't show contracts with no license type (tom) - closed.
- 0001140: [reports] report_customer_products.php (paulh) - closed.
- 0001104: [i18n] Missing en-US help files (subwolf) - closed.
- 0001378: [reports] Duration column in Site Incidents report. (paulh) - closed.
- 0001359: [reports] Report customer contracts csv output broken (paulh) - closed.
- 0001390: [LDAP] Users with apostrophies in their login name can't log in (paulh) - closed.
- 0001373: [LDAP] SiT will not import LDAP users which have an apostrophe in their name (paulh) - closed.
- 0001402: [sites & contacts] Bug Edit Sites - closed.
- 0001392: [other] mime_content_type deprecated (paulh) - closed.
- 0001400: [feedback] Unable to edit question if no question text set (ivan) - closed.
- 0001415: [scheduler] LdapSync and plugins don't run when CheckIncomingMail fails due to bad config (ivan) - closed.
- 0001411: [LDAP] If LDAP password expires all users are disabled (paulh) - closed.
- 0001399: [LDAP] ldap_logindisabledattribute produces call of non-object in auto.php (paulh) - closed.
- 0001428: [permissions] After setting a single checkmark in role permissions, the rest of the tabs gets de-checked (ivan) - closed.
- 0001395: [calendar] possible SQL injection (paulh) - closed.
- 0001113: [inbound email] Spam subject setting breaks incoming email when empty (paulh) - closed.

[41 issues]

SiT! - 3.62 LTS (Released 2010-07-18) View Issues ]
=====================================

The third release in the 3.6 LTS series.

Released 18 July 2010

- 0001358: [other] A freeBSD port (Tomse) - closed.
- 0000122: [portal] Need a help document for Portal users (paulh) - closed.
- 0001347: [inbound email] attachments that moved by move_update.php are not moved (ivan) - closed.
- 0001348: [inbound email] MTA problem solved (paulh) - closed.
- 0001349: [inbound email] Certain messages are imported with empty message bodies (ivan) - closed.
- 0001353: [portal] Marked Required fields are not checked if empty (paulh) - closed.
- 0001354: [portal] Editing contact_details in the portal (paulh) - closed.
- 0001360: [i18n] strShowQuote isn't used but it's in the lang files (Tomse) - closed.
- 0001362: [reports] Incidents Daily Summary report mixes opened and closed incidents (ivan) - closed.
- 0001364: [contracts] A user can still add incidents on a terminated contract in the portal (Tomse) - closed.
- 0001366: [incidents] Typo in Link Title (Tomse) - closed.
- 0001345: [incidents] On incident list & in site name is expanded to & amp ; (paulh) - closed.
- 0001341: [feedback] Disabling Feedback has no effect (paulh) - closed.
- 0000671: [inbound email] inbound email does not work (Using MTA mode) (paulh) - closed.
- 0000862: [reports] report_incidents_daily_summary.php should have a nice result page + i18n + l10n (ivan) - closed.
- 0001014: [inbound email] inboundemail.php does not work (paulh) - closed.
- 0001243: [triggers] Wrong link to KB article in trigger (paulh) - closed.
- 0001302: [triggers] Trigger action editor not work ok (ivan) - closed.
- 0001313: [tasks] Editing tasks loses start and due time (paulh) - closed.
- 0001322: [portal] Show Close Incidents no show Other Site Incidents (paulh) - closed.
- 0001333: [tasks] Filtering tasks by site is broken (paulh) - closed.
- 0001338: [outbound email] Warning 'Compilation failed: nothing to repeat' when some emails are sent (ivan) - closed.
- 0001339: [search] Search dont works fine with short words (ivan) - closed.
- 0001367: [incidents] Help Link on incidents detail screen broken (Tomse) - closed.

[24 issues]

SiT! - 3.61 LTS (Released 2010-05-29) View Issues ]
=====================================

The second release in the 3.6 LTS series.

- 0001310: [i18n] not working fallback in AJAX-contexthelp (paulh) - closed.
- 0001230: [incidents] [url] tag dont work when updating incident (paulh) - closed.
- 0001227: [incidents] time of next action ignored completly when opening an incident (paulh) - closed.
- 0000575: [billing] contract_details page should show expired services as 0 (paulh) - closed.
- 0001306: [LDAP] LDAP Sync Issue (paulh) - closed.
- 0001100: [inbound email] SQL Error importing email with odd named attachment (ivan) - closed.
- 0001171: [inventory] Inventory item field Notes" should be more larger (paulh) - closed.
- 0001198: [incidents] Review Due 0 minutes ago! (ivan) - closed.
- 0001204: [SLAs] Incident SLA calculations wrong (ivan) - closed.
- 0001203: [billing] Div by zero when all services have expired (paulh) - closed.
- 0001209: [scheduler] TimeCalc is being deactivated under certain circumstances (Tomse) - closed.
- 0001217: [i18n] strEllipsis missing in 3.x (paulh) - closed.
- 0001215: [incidents] Bad symbol in incident table (paulh) - closed.
- 0001224: [contracts] Sample data is out of date... (ivan) - closed.
- 0001225: [incidents] time to next action doesn't work on emails (paulh) - closed.
- 0001226: [incidents] incident add ignores time of next action (paulh) - closed.
- 0001231: [billing] Billing report columns don't line up (paulh) - closed.
- 0001232: [outbound email] Outbound mail marks as spam because of subject encoding (ivan) - closed.
- 0001234: [inventory] Inventory item owner does not saves (paulh) - closed.
- 0001239: [Skills] Bugs managing skills (paulh) - closed.
- 0001241: [incidents] Bad long texts on charts (paulh) - closed.
- 0001248: [scheduler] PurgeJournal is being deactivated (Tomse) - closed.
- 0001259: [LDAP] Some passwords don't work with admin connection (paulh) - closed.
- 0001264: [holidays] Bad symbols in holiday table (paulh) - closed.
- 0001271: [notices] Notices have only one line (ivan) - closed.
- 0001273: [calendar] MIssing table header on users with no group (paulh) - closed.
- 0001274: [calendar] year view shows all dates as unix epoch (paulh) - closed.
- 0001286: [LDAP] Trigger doesn't fire when a contact is added via LDAP (paulh) - closed.
- 0001289: [LDAP] Users sync'd via LDAP show up 'Online' (paulh) - closed.
- 0001288: [plugins] trigger_actions_defined plugin hook missing (kieran) - closed.
- 0001294: [billing] Can add services to terminated contracts (paulh) - closed.
- 0001308: [LDAP] When logging in via ldap your holiday entitlement is set back to $CONFIG['default_entitlement'] (paulh) - closed.
- 0001320: [sites & contacts] classes.inc.php missing a global for $dbContacts (paulh) - closed.
- 0001332: [inbound email] Attachments in inbound emails are stored in the attachment-xxxxx folder as a number .... (Tomse) - closed.

[34 issues]

SiT! - 3.60 LTS (Released 2010-03-27) View Issues ]
=====================================

Focus: Stability. Long Term Support edition.

- 0000733: [setup/config] ldate() doesn't work with BST (ivan) - resolved.
- 0001035: [other] truncate string uses ellipses for remove chars (ivan) - closed.
- 0001139: [reports] report_incidents_by_vendor.php doesn't show pie (paulh) - closed.
- 0001057: [menu] Engineer Utilisation report missleading menu link (paulh) - closed.
- 0001144: [dashboard] Some dashlets have been upgraded, but still shows version 1 (Tomse) - closed.
- 0001142: [reports] report_incidents_by_customer.php doesn't return any data (paulh) - closed.
- 0001137: [billing] report_billable_engineer_utilisation.php incorrect (paulh) - closed.
- 0000355: [dashboard] watch_incidents dashlet doesn't redirect after adding (Tomse) - closed.
- 0001147: [plugins] dashboard_rss uses html_redirect (Tomse) - closed.
- 0001117: [wiki] Document font plugin (paulh) - closed.
- 0001152: [sites & contacts] Inventory owner does not saves + wrong owner list (paulh) - closed.
- 0000974: [holidays] Holidays taken on holidays.php counts denied holidays (ivan) - closed.
- 0001065: [other] No russian language help (ivan) - closed.
- 0000810: FTP DB page incorrect (ivan) - closed.
- 0000890: [reports] Reports not including statistics from Incidents logged for customers (paulh) - closed.
- 0001096: [reports] report_incidents_by_skills shows ??? for title on pie lang is zh_CN (paulh) - closed.
- 0000020: [i18n] Date popup is not translated (ivan) - closed.
- 0000130: [other] $_SESSION['formdata'] contains raw input with no checking (ivan) - closed.
- 0000439: [contracts] Editing admin contact changes expiry date to a day early (ivan) - closed.
- 0000565: [incidents] Next action oddities and ie7 (paulh) - closed.
- 0000781: [inventory] Some bugs in inventory and some suggestions (paulh) - closed.
- 0000829: [i18n] SYSLANG assumes system language is 100% complete (ivan) - closed.
- 0000838: [dashboard] Adding a component to "my dashboard" redirects afterwards to main.php - should go back to last menu (Tomse) - closed.
- 0000857: [theme] Icons missing from the 'sit' iconset (ivan) - closed.
- 0000868: [other] Hovering help text is overlapped by mouse cursor (ivan) - closed.
- 0000939: [feedback] Feedback - after answer message - brush up (Tomse) - closed.
- 0000909: [incidents] Bad symbols in picture (paulh) - closed.
- 0000976: [reports] Save as CSV request in Incident Duration report causes error (paulh) - closed.
- 0000998: [incidents] review due wrong (ivan) - closed.
- 0001045: [inbound email] Tempincoming table grows and grows (ivan) - closed.
- 0001083: [other] Support for php5.2 and up - Issues found are mostly IMAP (ivan) - closed.
 - 0001135: [other] need to switch from mysql_escape_string to mysql_real_escape_string (ivan) - closed.
 - 0000985: [inbound email] Error message: Warning imap_open() expects parameter 4 to be long (paulh) - closed.
- 0001078: [feedback] Not able to change type, when editing (paulh) - closed.
- 0001103: [plugins] Add a plugin_do to ajaxdata.php to add custom "actions" (ivan) - closed.
- 0001119: [incidents] Bad link to inventory item from incident view (paulh) - closed.
- 0001132: [wiki] setting up auto.php isn't clearly written in the steps of configuring (ivan) - closed.
- 0001136: [incidents] Mobile number doesn't show on incident details when telephone number blank (ivan) - closed.
- 0001138: [reports] report_incidents_by_engineer.php title incorrect/missing (ivan) - closed.
- 0001149: [plugins] dashlet_rss doesn't update feed anymore from SF.net (Tomse) - closed.
- 0001150: [knowledge base] When editing a KB article - The "Additional information" headers is duplicated instead of updated (nicdev) - closed.
- 0001151: [other] When trying to delete a product that has a skill attached, an empty error appears (Tomse) - closed.
- 0001162: [other] adding a fictive ID to incident_details.php should generate an error message (Tomse) - closed.
- 0001157: [incidents] incident_details.php / editing an incident shows am/pm times and not using config (ivan) - closed.
- 0001169: [other] qtype_listbox function duplicated (paulh) - closed.
- 0001182: [feedback] Contact can access the feedback form multiple times (paulh) - closed.
- 0001186: [other] 'All online' feature of users page shows offline users too (ivan) - closed.
- 0001190: [incidents] drafts icons shows when drafts exist for other users (paulh) - closed.
- 0001189: [tasks] Javascript is output before page header (paulh) - closed.
- 0001192: [reports] report_incidents_by_engineer.php doesn't fiter by user (paulh) - closed.
- 0001191: [reports] report_incidents_by_engineer.php div by zero (paulh) - closed.
- 0000545: [i18n] edit_user_permissions needs i18n - closed.
- 0000604: [portal] Customer contact creating incident on portal against contract with limited incident pool not being charged to contract (paulh) - closed.
- 0000700: [plugins] Ability to extend portal menu via plugins (ivan) - closed.
- 0000847: [templates] Possible to edit built-in templates (ivan) - closed.
- 0000817: [other] Total open incidents figure incorrect in group stats is incorrect (ivan) - closed.
- 0000997: [incidents] Unassigned incidents show in the queue (paulh) - closed.
- 0001015: [reports] The csv export function does not work in the report "average incident duration" (paulh) - closed.
- 0001030: [other] Can't set language in portal (ivan) - closed.
- 0001050: [reports] cannot create the report by engineer utilization (paulh) - closed.
- 0001051: [incidents] Drafts functionality doesn't work in cyrilic (paulh) - closed.
- 0001055: [i18n] Missing string strChased (kieran) - closed.
- 0001056: [i18n] Missing string strSendFeedbackDesc (paulh) - closed.
- 0001062: [reports] report_incidents_by_skill.php pie chart wrong (paulh) - closed.
- 0001067: [search] search page gives a JS error (paulh) - closed.
- 0001064: [knowledge base] Javascript error when trying to add new KB article manually (paulh) - closed.
- 0001077: [feedback] mutiple options in feedback form causes error, need confirmation (Tomse) - closed.
- 0001110: [plugins] Plugin contexts for the config page (ivan) - closed.
- 0001111: [incidents] Add plugin contexts to incident_email.php to allow for autocomplete (nicdev) - closed.
- 0001128: [sites & contacts] Incident pool dropdown is broken (ivan) - closed.

[70 issues]

SiT! - 3.51 (Released 2010-01-23) View Issues ]
=================================

Bugfix release.

- 0000911: [sites & contacts] Bad symbols in contact's notes - closed.
- 0000409: [incidents] Adding a "tickbox" to redirect to close incident page after email (ivan) - closed.
- 0000835: [feedback] Feedback is not being sent - closed.
- 0001046: [templates] Template option "Store details in the Incident Log" does not work (nicdev) - closed.
- 0001047: [LDAP] Possible to login with blank password when LDAP is enabled (paulh) - closed.
- 0000931: [config] Ability to configure $CONFIG['currency_symbol'] from control centre (ivan) - closed.
- 0000987: [outbound email] When adding an attachment 'MAX_FILE_SIZE' does not work (nicdev) - closed.
- 0000990: [templates] When creating a new email action the template dropdown is blank (paulh) - closed.
- 0000991: [contracts] Products page doesn't count contracts with unlimited expiry (paulh) - closed.
- 0000993: [incidents] Add incident form layout messed up for site incidents (ivan) - closed.
- 0000996: [billing] Incidents with duration less than 1 minute don't show for approval (paulh) - closed.
- 0000995: [billing] Incident details shows "Activity contains no notes" when it does (paulh) - closed.
- 0000999: [incidents] missing icon (ivan) - closed.
- 0001003: [incidents] We need to add a plugin context to add some html to the incident closing form (nicdev) - closed.
- 0001004: [incidents] Javascript error prevents "New KB article" from incident closing page (paulh) - closed.
- 0001006: [knowledge base] any user can open http://site/portal/kb.php [^] regardless of settings (Tomse) - closed.
- 0001005: [incidents] Creating an incident from the holding queue does not move the attachment (paulh) - closed.
- 0001007: [incidents] able to change the priority of an incident to one not defined at that SLA (paulh) - closed.
- 0001019: [incidents] visibility issue with Chrome (paulh) - closed.
- 0001021: [incidents] incident_update.php does not validate (paulh) - closed.
- 0001020: [incidents] problem definition chrome (paulh) - closed.
- 0001022: [incidents] Drafts functionality doesn't work in cyrilic (paulh) - closed.
- 0001023: [other] not all tables created as UTF8 (paulh) - closed.
- 0001025: [incidents] javascript error on incidents_email.php (ivan) - closed.
- 0001029: [LDAP] ALWAYS SET DEFAULT SITE TO CONTACTS (paulh) - closed.
- 0001033: [dashboard] cyrillic text on the tasks dashboard (paulh) - closed.
- 0001037: [i18n] MIssing string (ivan) - closed.

[27 issues]

SiT! - 3.50 (Released 2009-10-15) View Issues ]
=================================

This release introduces LDAP compatibility, improved permissions and significant progress on internationalisation.

- 0000842: [Skills] i18n user_skills.php strange symbols & and wrong info given (ivan) - closed.
- 0000470: [incidents] Drafts do not save correctly (ivan) - closed.
- 0000902: [portal] strange contact's user names (ivan) - closed.
- 0000933: [incidents] When "marking for closure" the second of 2 related incidents the first incident changes back to active due to the update (ivan) - closed.
- 0000897: [billing] CSV transaction report missing date (paulh) - closed.
- 0000908: [feedback] Feedback forms look ugly (ivan) - closed.
- 0000934: [incidents] Help Text for newly created incident is incorrect (ivan) - closed.
- 0000821: [other] statistics.php - closing status results in strSolvedProblem (paulh) - closed.
- 0000880: [permissions] Losing Role Permissions (ivan) - closed.
- 0000884: [sites & contacts] when update Site Types, the DB abstraction does not include the extention before the tablename (ivan) - closed.
- 0000892: [other] doc/updating needs updating for 3.50 (kieran) - closed.
- 0000895: [triggers] Can't assign template to user trigger action (kieran) - closed.
- 0000896: [portal] Users can't change username in Portal (kieran) - closed.
- 0000899: [feedback] Feedback Forms do not work when configured (kieran) - closed.
- 0000901: [triggers] Issue closing incident notification to contact (kieran) - closed.
- 0000903: [incidents] Cannot select date when create incident (ivan) - closed.
- 0000905: [sites & contacts] Incident pool selection broken (ivan) - closed.
- 0000917: [contracts] Service start and end date display bug in contract_details.php page (paulh) - closed.
- 0000935: [portal] Skill incorrect when displaying KB articles in Portal (ivan) - closed.
- 0000910: [sites & contacts] Cannot find contact by first letter (ivan) - closed.
- 0000943: [contracts] branch3 editing a service - dates are not the same as on contract page (ivan) - closed.
- 0000577: [scheduler] Scheduler not running when local time zone is different than server time zone. (ivan) - closed.
- 0000973: [inbound email] Incident status not correctly considered (nicdev) - closed.
- 0000971: [inbound email] Make it possible to change the "reason text" in the holding queue from a plugin, (nicdev) - closed.
- 0000848: [outbound email] incident_email.php - some mail clients don't receive body texts (ivan) - closed.
- 0000941: [contracts] branch3 - Editing service on contract causes error (ivan) - closed.
- 0000959: [outbound email] Long email subjects are truncated/garbled (ivan) - closed.
- 0000967: [theme] Missing icon: inventory.png (ivan) - closed.
- 0000972: [scheduler] svn5917 - Times don't match in "my profile" after having changed it the first time (ivan) - closed.
- 0000977: [knowledge base] KB browse shows wrong owner (nicdev) - closed.
- 0000980: [authentication] Error in SQL, function all_contact_contracts (ivan) - closed.
- 0000560: [permissions] Group permissions in interface (ivan) - closed.
- 0000025: [portal] incident_lastupdate() fails for portal incidents (kieran) - closed.
- 0000031: [outbound email] Email encoding breaks sending mail - closed.
- 0000032: [incidents] Auto-reassign ignores not-accepting status (kieran) - closed.
- 0000034: [other] Use checkboxes for boolean input - closed.
- 0000101: [contracts] wrong url on 'Add New site Contact' button - closed.
- 0000127: [SLAs] SLA loops after final resolution (kieran) - closed.
- 0000141: [incidents] Cant do a full reassign when theres a temp owner (kieran) - closed.
- 0000148: [triggers] Need a trigger when a site drops below a certain percent of the service (kieran) - closed.
- 0000228: [i18n] Ability to translate from a language other than en-GB (kieran) - closed.
- 0000381: [incidents] Action missing on incident closure (kieran) - closed.
- 0000425: [triggers] Add trigger when opening the close incident page (kieran) - closed.
- 0000533: [outbound email] When sending mail the mail body gets sent as an attachment (ivan) - closed.
- 0000542: [permissions] add task appears on menu even when you dont have permission to it (paulh) - closed.
- 0000549: [triggers] Reassign trigger issue (kieran) - closed.
- 0000558: [calendar] Switching group jumps to day view (paulh) - closed.
- 0000572: [triggers] Trigger "TRIGGER_INCIDENT_UPDATED_EXTERNAL" fires when there are mails with incident id=0 (kieran) - closed.
- 0000580: [triggers] Auto-assign Incident is not working (kieran) - closed.
- 0000589: [i18n] 3.50 svn5217 - Static language - Triggers page & System incidents - closed.
- 0000591: [i18n] 3.50 svn5217 - Static language - Browse feedback --> and missing page (paulh) - closed.
- 0000616: [inbound email] Empty ($CONFIG['spam_email_subject']) causes warnings in holding queue - closed.
- 0000606: [feedback] broken links (paulh) - closed.
- 0000635: [config] Option for defining a LDAP port in the config page (paulh) - closed.
- 0000645: [other] Draft error with long email (paulh) - closed.
- 0000657: [incidents] Incident Updates per page - Zero is none, not unlimited as stated (paulh) - closed.
- 0000658: [triggers] Have trigger type in the DB (kieran) - closed.
- 0000666: [billing] Billing Summary totals are in the wrong columns (paulh) - closed.
- 0000668: [holidays] Crash on approve all (ivan) - closed.
- 0000673: [triggers] Trigger "TRIGGER_WAITING_HELD_EMAIL" logic (ivan) - closed.
- 0000678: [incidents] Bug: customer add incident fails (kieran) - closed.
- 0000677: [inbound email] Bug: Inbox.php when message locked (paulh) - closed.
- 0000679: [inbound email] Bug: Cannot unlock message - closed.
- 0000682: [profiles] Bug: Wrong link in emails. When resetting password (ivan) - closed.
- 0000693: [incidents] Paging view changing visibility takes you back to first page (paulh) - closed.
- 0000692: [incidents] In show all mode changing visibility reverts back to paging (paulh) - closed.
- 0000699: [holidays] Cancelling holidays does not cancel them (ivan) - closed.
- 0000711: [dashboard] Unable to order dashlets (ivan) - closed.
- 0000717: [triggers] Bug in auto.php considering the 'Mark for Closure' items in the support system (kieran) - closed.
- 0000737: [authentication] group checking doesn't work with some directories (paulh) - closed.
- 0000725: [knowledge base] Additional Info concatenated (kieran) - closed.
- 0000739: [authentication] lib reference (kieran) - closed.
- 0000752: [incidents] close solution default text...not right (paulh) - closed.
- 0000766: [LDAP] Cant change details on SiT created users if LDAP is enabled (paulh) - closed.
- 0000768: [LDAP] make caching passwords configurable (paulh) - closed.
- 0000767: [LDAP] remove $CONFIG['ldap_attr_map'] (paulh) - closed.
- 0000774: [inbound email] Attachments with accented characters like "é" in the filename do not get imported (kieran) - closed.
- 0000790: [LDAP] Managing LDAP users within SiT is confusing (paulh) - closed.
- 0000791: [LDAP] User status is reset upon LDAP login (paulh) - closed.
- 0000860: [i18n] Inc/ folder needs to be run through to be i18n (Tomse) - closed.
- 0000877: [other] starting the inventory_add.php creates error message that name needs to be filled out (kieran) - closed.
- 0000071: [billing] One time service balance editor - closed.
- 0000076: [authentication] Directory integration - LDAP (paulh) - closed.
 - 0000735: [authentication] log in error (paulh) - closed.
 - 0000346: [authentication] LDAP sync should never touch admin user (paulh) - closed.
- 0000354: [dashboard] watch_incidents dashlet uses html_redirect (ivan) - closed.
- 0000435: [other] remove session_regenerate (ivan) - closed.
- 0000496: [knowledge base] RSS Feed for KB (ivan) - closed.
- 0000594: [i18n] Static language - View maintenance (ivan) - closed.
- 0000595: [i18n] 3.50 svn5217 - Static language - Add contract (Tomse) - closed.
- 0000599: [i18n] 3.50 svn5217 - Static language - Incidents Daily Summary (ivan) - closed.
- 0000597: [i18n] 3.50 svn5217 - Static language - Show expired (Tomse) - closed.
- 0000601: [i18n] 3.50 svn5217 - Static language - Site contracts (ivan) - closed.
- 0000600: [i18n] 3.50 svn5217 - Static language - Site product matrix (Tomse) - closed.
- 0000602: [i18n] Static language - Engineer usage (ivan) - closed.
- 0000609: [i18n] feedback_form_editquestions needs i18n (Tomse) - closed.
- 0000610: [i18n] feedback_form_addquestions.php needs i18n (ivan) - closed.
- 0000648: [outbound email] Accented characters in the email subject get stripped away (ivan) - closed.
- 0000707: [permissions] Problem n edit_user_permissions (kieran) - closed.
- 0000727: [triggers] Adding a contract notice trigger gives an error about {salespersonemail} (kieran) - closed.
- 0000770: [LDAP] Update LDAP documentation (Tomse) - closed.
- 0000746: [i18n] Triggers --> variables page (kieran) - closed.
- 0000776: [sites & contacts] quick link to google maps (kieran) - closed.
- 0000798: [i18n] cannot find any contact by clicking on its first letter (in russian) (ivan) - closed.
- 0000792: [LDAP] periodic LDAP sync (paulh) - closed.
- 0000806: [other] test_form.php needs removing before release (paulh) - closed.
- 0000804: [reports] Making a report with no dates creates errors - report_incidents_billable.php (paulh) - closed.
- 0000808: [knowledge base] Contact browsing knowledgebase - menu disappear (ivan) - closed.
- 0000814: [incidents] Auto assign of incidents, assigns to people with no skills, and who are not accepting:on holiday (ivan) - closed.
 - 0000815: [incidents] Possible for auto-assign to assign to a user who is marked "not accepting". (kieran) - closed.
- 0000820: [incidents] Hovering over icon makes 2 help texts occur (kieran) - closed.
- 0000823: [i18n] add_new_note in functions.inc.php needs i18n (paulh) - closed.
- 0000831: [incidents] move_update.php cannot check if incident is open (paulh) - closed.
- 0000836: [incidents] Send closure email to escalation doesn't work (paulh) - closed.
- 0000839: [triggers] notice_new_site needs a descriptive text - triggers.php (kieran) - closed.
- 0000841: [dashboard] true/false might need i18n - manage_dashboard.php (paulh) - closed.
- 0000843: [sites & contacts] adding a new site type generates an error (ivan) - closed.
- 0000849: [setup/config] attachments folder should be writeable - help text wanted (ivan) - closed.
- 0000844: [sites & contacts] When editing a site type the button says "Add" (kieran) - closed.
- 0000851: [incidents] Double quote in incident title displayed incorrectly (ivan) - closed.
- 0000853: [sites & contacts] site drop downs show expired sites (paulh) - closed.
- 0000856: [config] inbound email account user with a '\' (ivan) - closed.
- 0000859: [reports] Several pages needs a "?" sign with help text - press CTRL for adding more (Tomse) - closed.
- 0000861: [theme] Recent theme changes broke updates log styling (Tomse) - closed.
- 0000866: [i18n] Icons ALT text when hovering needs i18n (kieran) - closed.
- 0000869: [Skills] edit_user_skills.php does not properly sanitise input (ivan) - closed.
- 0000871: [other] manage_users.php sorting doesn't work (Tomse) - closed.
- 0000870: [Skills] Editing a skill for another users redirects to edit_backup_users.php?user= (self) (ivan) - closed.
- 0000875: [i18n] help_text doesn't use the da-DK/SiteIncidentVisibility.txt in portal/admin.php (ivan) - closed.
- 0000146: [scheduler] Month and year schedules show next run as 1 second past epoch (ivan) - closed.
- 0000876: [portal] site contact is able to bind herself to contracts (kieran) - closed.
- 0000180: [incidents] Strikeout causes double tooltip (ivan) - closed.
- 0000350: [portal] Open incident via portal gives an eval error (ivan) - closed.
- 0000375: [search] Searching for a number other than an incident number doesn't work (kieran) - closed.
- 0000493: [knowledge base] Make portal KB publically accessible (kieran) - closed.
- 0000500: [triggers] Possible to create two identical triggers (kieran) - closed.
- 0000566: [triggers] The trigger TRIGGER_INCIDENT_UPDATED_EXTERNAL does not pass the incident id (ivan) - closed.
- 0000583: [i18n] 3.50 svn5217 - Trigger action static language (kieran) - closed.
- 0000587: [templates] 3.50 svn5217 - missing description (ivan) - closed.
- 0000592: [i18n] 3.50 svn5217 - Static language - View sites (Tomse) - closed.
- 0000596: [i18n] 3.50 svn5217 - Static language - Show renewals (ivan) - closed.
- 0000607: [other] Forgot Password script uses HTTP_REFERER for URI in emails (ivan) - closed.
- 0000625: [i18n] svn 5301 - running Incident reports (paulh) - closed.
- 0000631: [i18n] Bug with russian word in mysql table (ivan) - closed.
- 0000638: [incidents] Inventory dropdown in wrong place while adding incident (paulh) - closed.
- 0000647: [inbound email] Attachment can be stored in wrong place (paulh) - closed.
- 0000654: [templates] Held email template wording is wrong (kieran) - closed.
- 0000653: [incidents] 'All incidents' missing doesn't show owner and temp owner (paulh) - closed.
- 0000655: [setup/config] Wrong permissions on attachments directory (previously 605) (ivan) - closed.
- 0000674: [setup/config] Upgrade from 3.41 to 3.45 does not create config table (ivan) - closed.
- 0000683: [other] user id as tinyint (ivan) - closed.
- 0000703: [incidents] Bug in incident detail screen (ivan) - closed.
- 0000701: [other] Missing icon sit/16x16/billing.png (ivan) - closed.
- 0000708: [portal] Portal KB page is missing the menu (ivan) - closed.
- 0000709: [dashboard] Menu does not work in IE7 (ivan) - closed.
- 0000716: [plugins] upgrade dashboard_incoming (ivan) - closed.
- 0000729: [setup/config] 3.50Beta2 - Database creation error (ivan) - closed.
- 0000728: [portal] Portal entitlement blank (paulh) - closed.
- 0000736: [scheduler] scheduler time check (ivan) - closed.
- 0000743: [notices] Error in noticetemplate upgrade SQL (kieran) - closed.
- 0000753: [inbound email] email assign to contact (ivan) - closed.
- 0000757: [incidents] Attachment paths wrong sometimes (kieran) - closed.
- 0000761: [incidents] Client cannot add incident from customer portal (Bonkie) - closed.
- 0000760: [knowledge base] content within chevrons (angle brackets) is lost (ivan) - closed.
- 0000762: [incidents] Customer cannot use 'Add incident' (Bonkie) - closed.
- 0000765: [setup/config] SQL errors on fresh install of 3.50beta2 (ivan) - closed.
- 0000764: [other] Email address validation is broken (ivan) - closed.
- 0000773: [setup/config] upgrading to svn 3.50 - error (ivan) - closed.
- 0000775: [inbound email] incoming email script refers to inbox - closed.
- 0000778: [i18n] not localised - closed.
- 0000783: [config] 2 slashes in 'application webpath' (ivan) - closed.
- 0000793: [sites & contacts] Unable to add contact address (ivan) - closed.
- 0000786: [i18n] localisation bugs (ivan) - closed.
- 0000799: [contracts] search_expired.php returns only as "Non terminated" and no results (Tomse) - closed.
- 0000794: [setup/config] Setup doesn't offer create admin user option if config file is writable (ivan) - closed.
- 0000008: [dashboard] Dashlet reordering broken in IE (ivan) - closed.
- 0000029: [inbound email] Inbound email strips HTML-like terms (ivan) - closed.
- 0000206: [plugins] Mechanism to allow plugins to add i18n (ivan) - closed.
- 0000254: [inbound email] Special international characters in email is shown as ? (ivan) - closed.
- 0000270: [inbound email] Accented characters truncate inbound email body (ivan) - closed.
- 0000370: [inbound email] Escaped characters in DB affects other sit functions. (ivan) - closed.
- 0000395: [other] Variable for last seen (ivan) - closed.
- 0000406: [inbound email] Inbound email with ' in the email address - email is deleted and not imported to the holding queue (ivan) - closed.
- 0000484: [sites & contacts] Contacts lookup uses dojo (ivan) - closed.
- 0000485: [incidents] Incident lookup uses dojo (ivan) - closed.
- 0000486: [dashboard] Dashboard uses dojo (ivan) - closed.
- 0000487: [reports] Incidents by skill report uses dojo (paulh) - closed.
- 0000489: [sites & contacts] Sites lookup uses dojo (ivan) - closed.
- 0000530: [incidents] Indication on incident that there are drafts awaiting (paulh) - closed.
- 0000532: [permissions] Configurable roles (paulh) - closed.
- 0000540: [permissions] Role info (paulh) - closed.
- 0000541: [permissions] sort edit_user_permissions (paulh) - closed.
- 0000543: [permissions] Statistics page permission (paulh) - closed.
- 0000555: [incidents] Error on reopen (paulh) - closed.
- 0000547: [search] From the main menu (dashboard), the link to the advanced search page is incorrect (ivan) - closed.
- 0000559: [sites & contacts] Interface to add site types (paulh) - closed.
- 0000567: [reports] Error in the QBE report (paulh) - closed.
- 0000564: [permissions] Have a description on a role (paulh) - closed.
- 0000584: [other] 3.50 svn5217 - report error (request open in new window/tab) (paulh) - closed.
- 0000617: [scheduler] Editing a disabled scheduled task re-enables it (ivan) - closed.
- 0000593: [i18n] 3.50 svn5217 - Static language - View contacts - closed.
- 0000620: [inbound email] Text within < and > is stripped from incoming emails (ivan) - closed.
- 0000621: [setup/config] 3.45 doesn't install schema if a blank DB exists (ivan) - closed.
- 0000622: [setup/config] A blank config.inc.php makes install impossible (ivan) - closed.
- 0000628: [other] autocomplete breaks with non-english characters (ivan) - closed.
- 0000626: [config] chmod 444 on config.inc.php + re-check buttons + goto index page (ivan) - closed.
- 0000632: [billing] Billing report should show contract expiry (paulh) - closed.
- 0000640: [incidents] Note lost when reopening incident (paulh) - closed.
- 0000636: [billing] Remaing units shows expired units (paulh) - closed.
- 0000641: [inbound email] Pictures inside the emailbody are not imported as in previous vesions (ivan) - closed.
- 0000644: [other] Edit inventory details (paulh) - closed.
- 0000652: [inbound email] New mail from "unrecognised" contact, cannot be linked to an existing case (ivan) - closed.
- 0000656: [incidents] Closing incidents doesn't set the SLA of solution (paulh) - closed.
- 0000659: [i18n] Incorrect internationalisation saved in DB (ivan) - closed.
- 0000662: [profiles] MySQL Query Error Incorrect date value: '' for column 'user_startdate' at row 1 in user_profile_edit.php @ line 454 (ivan) - closed.
- 0000663: [other] SIT! limited to 127 users (paulh) - closed.
- 0000664: [sites & contacts] site_details should group on active/inactive (paulh) - closed.
- 0000697: [profiles] Setting language to 'default' in profile gives an error (ivan) - closed.
- 0000696: [search] + stripped when paging searchs (ivan) - closed.

[219 issues]

SiT! - 3.45 (Released 2009-02-27) View Issues ]
=================================

This release introduces a long awaited configuration/settings interface, has much improved inbound email parsing and connection/error handling, has new translations for Russian, Mexican Spanish, Catalan and Slovenian as well as updated and extended translation for German and Italian. There are many more changes and features as well as many minor and some not so minor bug fixes. See the Release Notes (http://sitracker.sourceforge.net/ReleaseNotes345) for more information.

- 0000042: [calendar] Allow holidays to be booked into next years entitlement - resolved.
- 0000247: [billing] Completing activity doesn't update incidents table (paulh) - closed.
- 0000344: [incidents] Reopen page "reopen" page does not work (ivan) - closed.
- 0000113: [config] Store config in database (ivan) - closed.
 - 0000110: [i18n] Allow list of available language to be configured (ivan) - closed.
- 0000087: [triggers] Need a trigger when a site gets below a certain threshold i.e. 20% remaining on billable contract (ivan) - closed.
- 0000503: [other] 0000-00-00 at top of page (ivan) - closed.
- 0000501: [incidents] Logging incidents from email - closed.
- 0000266: [portal] Make portal creating incidents optional (kieran) - closed.
- 0000229: [billing] Ability to edit duration on activities (paulh) - closed.
- 0000218: [i18n] Hardcoded text in the triggers page (kieran) - closed.
- 0000177: [billing] one click start/stop activity (paulh) - closed.
- 0000068: [outbound email] Support Manager config (ivan) - closed.
- 0000292: [other] Rename "View Incidents" and "Watch Incidents" (kieran) - closed.
- 0000298: [inbound email] Be able to specify incomingmail 'inbox' (kieran) - closed.
- 0000297: [inbound email] Email connection ignores user (kieran) - closed.
- 0000269: [inbound email] Mime decoding not up to scratch (kieran) - closed.
- 0000300: [incidents] Column 'type' specified twice (ivan) - closed.
- 0000296: [other] Log 'hidden' errors (ivan) - closed.
- 0000299: [incidents] Add incident doesn't move attachments correctly (ivan) - closed.
- 0000240: [contracts] Changing the product assigned to a contract breaks the contract (ivan) - closed.
- 0000215: [i18n] Language hardcoded - Dashboard -> Statistics of the day (ivan) - closed.
- 0000275: [inbound email] imap choice of sub-folder (kieran) - closed.
- 0000301: [reports] site_incidents.php incorrect (paulh) - closed.
- 0000325: [setup/config] Type error in set_include_path.inc.php-dist (paulh) - closed.
- 0000226: [i18n] Hardcoded language --> You are using a pre-release version (ivan) - closed.
- 0000341: [setup/config] Register globals error should be fatal (ivan) - closed.
- 0000347: [incidents] Time to next action controls act strangely (ivan) - closed.
- 0000351: [holidays] Unable to book holidays as free (paulh) - closed.
- 0000348: [incidents] Timeof next action interface problem (paulh) - closed.
- 0000353: [other] Statistics total for vendor blank (paulh) - closed.
- 0000138: [incidents] Emoticons (kieran) - closed.
- 0000339: [incidents] Reopen page broken (kieran) - closed.
- 0000368: [other] Write trigger_errors to disk (ivan) - closed.
- 0000363: [calendar] From April 2009 beginning of week starts on a Sunday (ivan) - closed.
- 0000358: [incidents] Remove incidents/action.inc.php (paulh) - closed.
- 0000378: [billing] Store PO number on service (paulh) - closed.
- 0000380: [billing] Title on service (paulh) - closed.
- 0000386: [billing] Transactions.php show more details (paulh) - closed.
- 0000369: [contracts] contracts page does not show reseller (paulh) - closed.
- 0000367: [inbound email] Mail connection failures result in blank emails (kieran) - closed.
- 0000388: [notices] Incident assignment notices dont work if your in a subdir of htdocs (ivan) - closed.
- 0000188: [other] Remove spellchecking code (ivan) - closed.
- 0000356: [dashboard] watch_incidents adding a incident (ivan) - closed.
- 0000407: [billing] Show FoC column in summary report (paulh) - closed.
- 0000379: [billing] Example of transfers (paulh) - closed.
- 0000245: [reports] "SYLK: File format is not valid" error message when you open csv in Excel (paulh) - closed.
- 0000314: [reports] Report showing more details of site usage of service (paulh) - closed.
- 0000373: [holidays] Booking holidays in the future gives them a day early (ivan) - closed.
- 0000237: [tasks] Ability to change task ownership (ivan) - closed.
- 0000331: [setup/config] Config page should hide passwords (ivan) - closed.
- 0000324: [outbound email] Tidy email.inc.php (ivan) - closed.
- 0000421: [incidents] Autosave emails misisng reply to address (paulh) - closed.
- 0000420: [search] Search box doesn't work outside of root (paulh) - closed.
- 0000082: [other] Tabbed configuration page (ivan) - closed.
 - 0000098: [other] A function to modify config variables - closed.
- 0000415: [triggers] {contactphone} not replaced (ivan) - closed.
- 0000430: [portal] contracts.php viewable without auth (paulh) - closed.
- 0000434: [billing] Prevent engineer starting multiple activities (paulh) - closed.
- 0000433: [billing] Update shows billing time inseconds (paulh) - closed.
- 0000429: [billing] Move billing functions to lib/ (paulh) - closed.
 - 0000436: [billing] Update transactions on adjusting a incident (paulh) - closed.
 - 0000401: [billing] After approving a billable incident you get a SQL error (paulh) - closed.
 - 0000428: [billing] Billing functions need documenting (paulh) - closed.
- 0000412: [other] group missing from users page (paulh) - closed.
- 0000440: [billing] edit_service button always says transfer (paulh) - closed.
- 0000442: [billing] update_contract_balance called incorrectly (paulh) - closed.
- 0000438: [billing] Billing 'limit' unclear (paulh) - closed.
- 0000196: [setup/config] We should use set_include_path.inc.php instead of modifying php.ini (ivan) - closed.
 - 0000390: [timesheet] Cant add entries to timesheet (paulh) - closed.
- 0000448: [reports] Site products matrix report not on menu (ivan) - closed.
- 0000451: [timesheet] Unable to approve timesheets in SVN (paulh) - closed.
- 0000391: [incidents] current owner not populated (paulh) - closed.
- 0000410: [inbound email] Portal created incident popup from the holding que does not allow it to be assigned. (paulh) - closed.
- 0000036: [incidents] updates.currentstatus not always set (paulh) - closed.
- 0000417: [other] Journal is not linked on menu (ivan) - closed.
- 0000214: [incidents] Re-arrange add-incident form to avoid scrolling (ivan) - closed.
- 0000469: [reports] Links from within the Reports pages do not redirect correctly - closed.
- 0000477: [timesheet] unable to decline timesheets (paulh) - closed.
- 0000502: [other] html_redirect problems outside of / - closed.
- 0000441: [billing] upgrade transactions to new format (paulh) - closed.
- 0000134: [scheduler] auto_chase uses deprecated send_template_email() function (ivan) - closed.
- 0000198: [triggers] Trigger error after approving a billable incident (ivan) - closed.
- 0000219: [i18n] Hardcoded text in : Triggers --> Add trigger --> template pull down menu (kieran) - closed.
- 0000257: [inbound email] No contract found matching <name of sender> (ivan) - closed.
- 0000278: [incidents] Finding contracts when adding incidents does not find "Pan, Peter" (ivan) - closed.
- 0000280: [setup/config] in reconfigure - option to remove the example data (ivan) - closed.
- 0000317: [outbound email] Unable to set visibility on manually created emails (ivan) - closed.
 - 0000320: [outbound email] cant create templates of type incident (ivan) - closed.
- 0000340: [holidays] Holiday requests are broken by various email clients (ivan) - closed.
- 0000416: [other] {userrealname} replaces incorrectly (kieran) - closed.
- 0000452: [setup/config] Array type config variables broken (ivan) - closed.
- 0000437: [reports] SQL error reported on External Engineer Call Distribution report (ivan) - closed.
- 0000456: [portal] Portal uses unchecked variables (ivan) - closed.
- 0000459: [knowledge base] Editing kb articles removes Additional Infos (ivan) - closed.
- 0000460: [other] html_redirect problems outside of htdocs (ivan) - closed.
- 0000465: [triggers] Too many new lines in trigger emails (ivan) - closed.
- 0000467: [other] Gravatars broken (ivan) - closed.
- 0000473: [holidays] Booking one days holiday tries to book two (ivan) - closed.
- 0000476: [knowledge base] kbarticles.published is 0000-00-00 00:00:00 (ivan) - closed.
- 0000479: [other] oxygen/16x16/messageflag.png missing (kieran) - closed.
- 0000480: [other] Rename 'chase' (ivan) - closed.
- 0000482: [incidents] Related incident shows this incident's title (ivan) - closed.
- 0000490: [other] Attachments via updates use old method (kieran) - closed.
- 0000491: [other] Can't turn errors off (ivan) - closed.
- 0000492: [other] Need to secure attachments dir (ivan) - closed.
- 0000497: [other] Release notes (ivan) - closed.
- 0000494: [dashboard] edit dashlet items broken (ivan) - closed.
- 0000498: [incidents] Unable to add incident (ivan) - closed.
- 0000499: [profiles] Timezone not displaying correctly (ivan) - closed.
- 0000505: [reports] Ability to filter marketing report by site type (ivan) - closed.
- 0000504: [portal] Errors in the portal (ivan) - closed.
- 0000507: [reports] report incidents by engineer does not check input (paulh) - closed.
- 0000511: [incidents] cant delete multiple items from holding queue (paulh) - closed.
- 0000521: [outbound email] Outbound email requires php imap extension (ivan) - closed.
- 0000523: [outbound email] Outbound email appears as blank when rx'd in some clients (ivan) - closed.
- 0000525: [other] Error on statistics page (ivan) - closed.
- 0000526: [incidents] Add incident page doesn't ask for version number / service pack (ivan) - closed.
- 0000529: [triggers] Cannot delete another users trigger actions (ivan) - closed.
- 0000510: [contracts] link file name is wrong (ivan) - closed.
- 0000509: [contracts] missing one bracket - closed.
- 0000495: [i18n] i18n missing for TRIGGER_HIDDEN_ERROR (kieran) - closed.
- 0000307: [reports] feedback6.php and feedback7.php should be renamed (ivan) - closed.
- 0000471: [setup/config] When changing settings on the "Service levels" page, the incorrect flags are written to the DB - closed.

[124 issues]

SiT! - 3.41 (Released 2008-12-18) View Issues ]
=================================

Bugfix release

- 0000028: [incidents] Javascript activity time wrong (paulh) - resolved.
- 0000243: [sites & contacts] browse_sites search box shows "Code not yet finished" (ivan) - resolved.
- 0000256: [inbound email] Assigning a mail to a fictive incident number --> reassign causes an error (paulh) - closed.
- 0000318: [other] add_template.php has no footer (ivan) - closed.
- 0000242: [sites & contacts] Problems editing contacts (ivan) - closed.
- 0000106: [other] Merge autocomplete.php into ajaxdata.php (paulh) - closed.
- 0000239: [billing] One time service balance editor should hide Transfer when N/A (paulh) - closed.
- 0000230: [billing] Permission for editing duration of activities (paulh) - closed.
- 0000246: [incidents] Malformed sql query in reopen_incident.php module (paulh) - closed.
- 0000251: [portal] Customer admins can associate contracts of other companies (ivan) - closed.
- 0000236: [setup/config] $CONFIG['closure_delay'] missing from defaults (ivan) - closed.
- 0000241: [portal] can't change password in portal (ivan) - closed.
- 0000258: [portal] Portal edit user details doesn't check permissions properly (ivan) - closed.
- 0000259: [portal] Help tooltips are broken in the portal (ivan) - closed.
- 0000253: [scheduler] auto.php doesn't call inboundemail.php when.. (ivan) - closed.
- 0000263: [inbound email] Inbound email uses the wrong port by default (kieran) - closed.
- 0000268: [incidents] Forename is missing on the find contact stage of add incident (kieran) - closed.
- 0000261: [incidents] When trying to close an open incident javascript is not found (ivan) - closed.
- 0000279: [incidents] Creating a new user from the add-incident page returns back to wrong page (ivan) - closed.
- 0000287: [profiles] Password for engineers cannot be changed from their profile (ivan) - closed.
- 0000283: [incidents] After sending an e-mail to a client from the incident details page, redirect fails (ivan) - closed.
- 0000310: [dashboard] Cannot remove items from Watch Incidents dashlet (ivan) - closed.
- 0000321: [outbound email] autosave notice icon missing (paulh) - closed.
- 0000262: [profiles] finish bracket shows up in when editing a user & Email shown outside box layout (ivan) - closed.
- 0000221: [i18n] Hardcoded language --> My vacation (ivan) - closed.
 - 0000222: [i18n] $strHolidayAfternoonOnly not defined in language file (kieran) - closed.
 - 0000225: [i18n] "Day View" is hardcoded (ivan) - closed.
 - 0000223: [i18n] $strCancel missing (paulh) - closed.
- 0000322: [other] bbcode [[att = should be optional (ivan) - closed.

[29 issues]

SiT! - 3.40 (Released 2008-11-21) View Issues ]
=================================
- 0000131: [sites & contacts] browse_contacts should allow you to jump to edit (paulh) - closed.
- 0000030: [inbound email] Inbound emails w/o incident no store attachments incorrectly (kieran) - closed.
- 0000007: [authentication] Password reset useless (ivan) - closed.
- 0000120: [reports] Incidents By Skill report has no end date (paulh) - closed.
- 0000136: [other] Missing language icon in SiT theme (ivan) - closed.
- 0000137: [other] Missing tick icon in skills matrix (ivan) - closed.
- 0000095: [incidents] Reassign 'more' link missing (ivan) - closed.
- 0000140: [billing] CSV report uses $CONFIG['currency_symbol'] (paulh) - closed.
- 0000144: [inbound email] js function confirm_delete() in review_incoming_updates.php has unbalanced quotes (ivan) - closed.
- 0000081: [reports] Billing reports (paulh) - closed.
- 0000005: [search] Search scores not helpful (kieran) - closed.
- 0000089: [scheduler] Schedule should be able to run on particular day of week/month/year (paulh) - closed.
- 0000151: [SLAs] SLA text could be better when SLA due (paulh) - closed.
- 0000152: [other] Holding queue notes should record who and when they where added (paulh) - closed.
- 0000153: [billing] Need to be able to mark services as free of charge (paulh) - closed.
- 0000164: [other] Contacts can be linked against expired contracts (paulh) - closed.
- 0000166: [other] Duplicate sites in contact drop down (paulh) - closed.
- 0000165: [other] delete_maintenance_support_contact.php (paulh) - closed.
- 0000156: [incidents] Opening email should be optional (kieran) - closed.
- 0000172: [billing] Optionally show FOC services with a 0 balance and initial in reports (paulh) - closed.
- 0000174: [incidents] locked incidents can still be created etc by someone else (paulh) - closed.
- 0000143: [incidents] Incidents with activities should be active (paulh) - closed.
- 0000135: [other] throw_error() is deprecated yet used lots (ivan) - closed.
- 0000013: [other] Email attachments (kieran) - closed.
- 0000006: [inbound email] Inbound emails w/o incident no store attachments incorrectly (kieran) - closed.
- 0000154: [contracts] browse_contract.php shows incorrect product (ivan) - closed.
- 0000157: [billing] Duration on activities rounds down when it should round up (paulh) - closed.
- 0000133: [incidents] Should be able to temp assign other incidents (paulh) - closed.
- 0000176: [portal] Sending password reset gives incorrect URL (paulh) - closed.
- 0000142: [other] link and image bbcode doesn't work (paulh) - closed.
- 0000185: [triggers] Trigger each time an incident is updated by an engineeer (kieran) - closed.
- 0000186: [other] Add email template is still pre-triggers (kieran) - closed.
- 0000094: [triggers] Idea: TRIGGER_TASK_DUE (kieran) - closed.
- 0000178: [contracts] Contract details page shows 0 available contacts when it should say unlimited (kieran) - closed.
- 0000175: [triggers] Trigger for user email/notification when a call is updated (kieran) - closed.
- 0000119: [reports] Site Incidents report has no html output (kieran) - closed.
- 0000184: [reports] Remove/fix incident_calendar.php (ivan) - closed.
- 0000190: [inbound email] Deleting incoming mail gives an error (paulh) - closed.
- 0000187: [billing] Adding a new contract doesn't allow you to mark the service as FOC (paulh) - closed.
- 0000197: [triggers] Replace brackets in trigger rules (kieran) - closed.
- 0000132: [i18n] Browse pages use ABC navigation (ivan) - closed.
- 0000200: [portal] Portal entitlement shows other sites' contracts (kieran) - closed.
- 0000203: [i18n] Hardcoded English text string - Viewing Site --> Incidents 'See here' (ivan) - closed.
- 0000202: [i18n] Hardcoded English text string - Viewing site - +Minor cosmetic signs missing (ivan) - closed.
- 0000191: [inbound email] Incoming message too large notification (kieran) - closed.
- 0000217: [i18n] Hardcoded help text - My Profile (ivan) - closed.
- 0000209: [setup/config] Upgrade schema fails 3.35 to 3.40 (ivan) - closed.
- 0000224: [triggers] Scheduler link in 'Schedule Task Failed' trigger incorrect (kieran) - closed.
- 0000045: [other] Easier setup/upgrades (ivan) - closed.
- 0000238: [contracts] Contracts from other sites do not show in a supported contacts' list (ivan) - closed.

[50 issues]

SiT! - 3.36 (Released 2008-07-21) View Issues ]
=================================
- 0000040: [calendar] Set Public Holidays (ivan) - closed.
- 0000083: [other] URL to bugtracker is wrong (ivan) - closed.
- 0000091: [triggers] Missing trigger TRIGGER_REVIEW_DUE (ivan) - closed.
- 0000086: [triggers] {{triggersfooter}} not replaced (kieran) - closed.
- 0000100: [contracts] strtotime() error when editing contracts with no expiry (ivan) - closed.
- 0000112: [contracts] Missing siteid links (kieran) - closed.
- 0000099: [contracts] Add incidents at sites with no support contract error (kieran) - closed.
- 0000121: [reports] QBE report can reveal sensitive information (ivan) - closed.
- 0000118: [reports] SQL errors in year engineer export (paulh) - closed.

[9 issues]

Project plugin - Change Log

Project plugin - Current SVN (Released 2009-07-20) View Issues ]
==================================================
- 0000515: [Other] interface to add categories (paulh) - resolved.
- 0000751: [Chart] chart doesn't like last day of month (paulh) - closed.

[2 issues]

Project plugin - 2.2 (Released 2009-03-02) View Issues ]
==========================================
- 0000649: [Chart] Filter on payment (paulh) - closed.

[1 issue]

Project plugin - 2.0.4 (Released 2009-01-10) View Issues ]
============================================
- 0000330: [Chart] Show holidays on proserv charts (paulh) - closed.
- 0000360: [Jobs] Blank jid gives confusing page (paulh) - closed.
- 0000385: [Other] project doesn't read set_include_path.inc.php (paulh) - closed.
- 0000392: [Chart] By consultant should be default view (paulh) - closed.
- 0000393: [Other] activity_proserv doesn't work on set_include_path only installs (paulh) - closed.

[5 issues]

Project plugin - 2.0.3 (Released 2008-12-13) View Issues ]
============================================
- 0000327: [Other] Missing error checking on mysql_query (paulh) - resolved.
- 0000232: [Jobs] Can add tasks against closed jobs (paulh) - resolved.
- 0000231: [SiT! Integration] Should be able to link from site_details to that sites projects (paulh) - resolved.
- 0000233: [Tasks] New tasks have scheduled start date of 1970 (paulh) - closed.
- 0000234: [Tasks] Should be able to assign consultant when creating task (paulh) - closed.
- 0000315: [Tasks] Close multiple tasks (paulh) - closed.
- 0000328: [Chart] by consultant view not working (paulh) - closed.
- 0000343: [Chart] Clicking a job in the chart does not take you to that job (paulh) - closed.

[8 issues]

Project plugin - 2.1 (Released 2008-11-15) View Issues ]
==========================================
- 0000514: [Tasks] Show payment milestones on the jobs page (paulh) - resolved.
- 0000522: [Chart] Next / Forward navigation does not take group into consideration (paulh) - resolved.
- 0000517: [Jobs] Show service on index.php in PO_number place (paulh) - resolved.
- 0000516: [Jobs] ServiceID should be clickable (paulh) - resolved.
- 0000408: [Tasks] Payment milestones (paulh) - resolved.
- 0000457: [Tasks] Cancel task needs to unreserve monies (paulh) - resolved.
- 0000210: [Jobs] PO number should be PO or if FRP then the service to take from (paulh) - resolved.
- 0000445: [Jobs] Have a category on each job (paulh) - resolved.
- 0000212: [Billing] Ring fence money from service (paulh) - closed.
- 0000394: [Chart] Filter by team (paulh) - closed.
- 0000518: [Tasks] Button on task add has task ID (paulh) - closed.
- 0000508: [Chart] Chart eval()'s unchecked input (paulh) - closed.

[12 issues]

VM - Change Log

VM - Current Development (Not Yet Released) View Issues ]
===========================================
- 0001427: [LAMP] We should enable log files as default (Tomse) - closed.

[1 issue]

VM - 3.62 (Released 2010-07-15) View Issues ]
===============================
- 0001363: [Scripts] Add a script to easily change IP to a static IP (Tomse) - closed.

[1 issue]

VM - 3.60 (Released 2010-03-24) View Issues ]
===============================
- 0001193: [LAMP] Outgoing mail (Tomse) - closed.
- 0001185: [Installation] VM scheduler (auto.php) isn't running (Tomse) - closed.
- 0001183: [LAMP] VM ethernet missing at first boot (Tomse) - closed.
- 0001133: [Installation] Create a production ready VM (Tomse) - closed.

[4 issues]


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