SiT! Bugs - All Projects

Word 2000 Word View

Viewing Issues( 1 - 802 )
  PID UK£ # CategorySeverityStatusUpdatedSummary
0000680 2[SiT!]
incidents
majorconfirmed2012-02-06Adding incidents does not create incident attachment folder
0001719 2[SiT!]
config
minorassigned (paulh)2012-02-04Backslashes are removed from path names under Windows
0001768  [SiT!]
reports
minorconfirmed2012-02-04report_incidents_by_skill.php does not take into account the last day of the month
0000827 11[SiT!]
i18n
minorfeedback (ivan)2012-02-03Translation page should be paginated
0001766 2[SiT!]
plugin hooks
minorconfirmed2012-01-27Add plugin_do() hook into "suggest_reassign_userid()" for alternative assignment plugin
0001767  [SiT!]
notices
featureconfirmed2012-01-27Trigger (Notification/Email) when user requests ticket closure
0001212 5[SiT!]
incidents
featureconfirmed2012-01-25Configurable weights for auto-assign lottery
0001246 1[SiT!]
plugins
featureconfirmed2012-01-24Plugin utility functions to add to scheduler and triggers table
0001586 2[SiT!]
i18n
tweakconfirmed2012-01-24Redundant i18n strings
0001369 1[SiT!]
i18n
minorassigned (paulh)2012-01-24Long dates are not always correctly translated
0001703 2[SiT!]
setup/config
tweakassigned (paulh)2012-01-24Setup min php version message is hardcoded to php 5.1 even though we now have a constant
0001245 1[SiT!]
sites & contacts
featureconfirmed2012-01-24Make Sites & Contacts a single interface
0001706 1[SiT!]
setup/config
minorfeedback2012-01-24Setup stores max filesize config in config file
0001278 1[SiT!]
other
featureconfirmed2012-01-24Less confusing terminology
0001538 4[SiT!]
i18n
textacknowledged2012-01-24Single language disclaimer
0001708  [SiT!]
feedback
featureconfirmed2012-01-24Ability to delete feedback forms
0001707  [SiT!]
feedback
featureconfirmed2012-01-24Ability to delete feedback questions
0001709  [SiT!]
knowledge base
featureconfirmed2012-01-24Ability to delete KB Articles
0001764  [SiT!]
portal
trivialnew2012-01-24Add an Incident Title
0001765  [SiT!]
portal
minornew2012-01-24Contact Details Edit
0001763  [SiT!]
i18n
minornew2012-01-24en-US.inc.php
0001739 4[SiT!]
LDAP
minorconfirmed2012-01-24"LDAP Customer default site" must be the required field if the "LDAP Customer Group" is specified
0001762 1[SiT!]
menu
trivialresolved (ivan)2012-01-24Initial Search options
0001760 1[SiT!]
users
featureresolved (ivan)2012-01-24Refresh list of users
0000694 11[SiT!]
portal
featureconfirmed2012-01-24directed context text in the portal
0001043 4[SiT!]
incidents
featureacknowledged2012-01-24Consider changing how search works
0000569 8[SiT!]
other
featureconfirmed2012-01-24Framework to create forms
0001309  [SiT!]
notices
minorconfirmed2012-01-24Error: Invalid email address notice with LDAP sync
0000562 2[SiT!]
permissions
featureacknowledged2012-01-24Make roles cumulative
0000519 1[SiT!]
sites & contacts
featureconfirmed2012-01-24contact_add.php should be expanded
0000302 8[SiT!]
other
featureacknowledged2012-01-24MOTD functionality
0001042 3[SiT!]
other
featureacknowledged2012-01-24should enforce some sort of password policies
0001063 1[SiT!]
other
featureconfirmed2012-01-24Record shifts with sit
0001073 1[SiT!]
other
featureacknowledged2012-01-24Seperate read and write database threads
0000536 4[SiT!]
outbound email
featureconfirmed2012-01-24Email should prompt if attachemnt not attached
0001202  [SiT!]
SLAs
featureconfirmed2012-01-24Custom SLA structures
0001407  [SiT!]
contracts
featureconfirmed2012-01-24Ability to clone contracts / copy contacts between contracts
0001403 2[SiT!]
other
majorconfirmed2012-01-24We should store NULL rather than a empty string when as don't have the information
0000049 3[SiT!]
other
majorassigned (paulh)2012-01-24Custom incident reference
0001200 4[SiT!]
authentication
featureassigned (paulh)2012-01-22Single Sign On / SSO - Feature request
0001076 3[SiT!]
contracts
textconfirmed2012-01-22'Product Only' is not clear
0001761 1[SiT!]
menu
trivialconfirmed2012-01-22Cosmetic Menu choices
0001759  [SiT!]
LDAP
minornew2012-01-18ldapSync fails if two users on the LDAP server (treated as Customer contact) have the same surname and no e-mail address
0000832 11[SiT!]
setup/config
featureconfirmed2012-01-17Setup should check whole environment
0001753 4[SiT!]
portal
minorresolved (Tomse)2012-01-16In the portal menu clicking "Support -> New incident" gives permission denied
0001756 3[SiT!]
config
majorresolved (paulh)2012-01-13clean_fspath() removes the ":" from windows paths
0001713 1[SiT!]
config
majorresolved (ivan)2012-01-13The function: clean_fspath($string) removes ":" from the strings which breaks file paths in Windows
0001758 1[SiT!]
incidents
majorresolved (Tomse)2012-01-11Search for a word is not possible
0001645 3[SiT!]
LDAP
minorfeedback2012-01-10LDAP OU's with spaces causes problems on Win2008
0001743 2[SiT!]
other
majorconfirmed2012-01-08Inconsistencies in DB model
0001755  [SiT!]
setup/config
majornew2012-01-07Inconsistencies in "setup-schema.php" can cause an upgrade to fail
0001592 10[SiT!]
triggers
minorresolved (paulh)2012-01-05action_details.php produces javascript errors and save trigger
0001757  [Incubator]
General
minornew2011-12-28Title: Simple File Upload v1.3 (module for joomla) Remote Code Execution Exploit
0001643 4[SiT!]
incidents
minorresolved (nicdev)2011-12-27CC addresses without space between each address displays badly in the Incident_details window
0001095 8[SiT!]
portal
minorassigned (nicdev)2011-12-22trying to open an incident in the portal lists each contract multiple times
0001754 1[SiT!]
contracts
minorresolved (Tomse)2011-12-22Binding a contact with a contract gives error
0001752 1[SiT!]
users
majorresolved (nicdev)2011-12-22The user edit page does not have a "Save" or "Reset" button
0001441 2[SiT!]
setup/config
featureresolved (paulh)2011-12-21Check plugin versions before upgrading
0001644 2[SiT!]
incidents
featureresolved (nicdev)2011-12-21Redesign the layout and implementation of the "header" section of the "incident_details.php" page
0001751 2[SiT!]
incidents
minorresolved (nicdev)2011-12-21Draft icons do not show up in incident header
0001508 3[SiT!]
i18n
minorresolved (paulh)2011-12-20ldate doesn't seem to properly replace strings when there are special chars
0000958 UK£ 10 2[SiT!]
sites & contacts
featureassigned (paulh)2011-12-20contact's and site's phones
0000834 2[SiT!]
billing
minorresolved (paulh)2011-12-20End of service error
0001746 4[SiT!]
incidents
minornew2011-12-20Application Warning [512]
0001742 2[SiT!]
LDAP
minorresolved (paulh)2011-12-19ldapSync fails if no LDAP group for SIT admins/managers/users specified or the group contains no users
0001749 3[SiT!]
incidents
minorresolved (paulh)2011-12-19Incident_update and Incident_email saves multiple drafts
0001744 1[SiT!]
calendar
minorfeedback2011-12-19"Show All" link on holiday calendar list is broken
0001726 1[SiT!]
calendar
minorresolved (paulh)2011-12-19Unable to view holidays for all or allonline
0001750 2[SiT!]
other
majorresolved (paulh)2011-12-19Constants not defined in setup.php (development version in GIT)
0001747 2[SiT!]
sites & contacts
minorfeedback2011-12-19When adding a new contact the operation fails and displays a Success and Failed message together
0001748 3[SiT!]
incidents
minorresolved (nicdev)2011-12-19Duplicate SLA icon in incident update div
0001735 4[SiT!]
plugin hooks
minorresolved (nicdev)2011-12-14Add 2 new plugin contexts to incident_details.php for plugins to access each incident update
0001745 3[SiT!]
setup/config
minorresolved (Tomse)2011-12-09Error in function check_form_token()
0001740 5[SiT!]
LDAP
minoracknowledged2011-12-05ldapSync action fails if a user on the LDAP server (treated as Customer contact) has no surname.
0000718 3[SiT!]
search
majorresolved2011-12-03Advanced search fields do not refine output
0001589 3[SiT!]
triggers
majorresolved (Tomse)2011-12-03Attempting to delete a trigger takes you to New Action
0000192 2[SiT!]
scheduler
featureresolved (Tomse)2011-12-03Force option for scheduler
0001551 2[SiT!]
theme
tweakresolved (paulh)2011-11-26BBtag quote css theme is ugly
0001662 2[SiT!]
billing
tweakresolved (paulh)2011-11-26No indication on contract page whether service is per unit or per incident
0001612 2[SiT!]
other
minorresolved (paulh)2011-11-26you can add "" as a name to site_types
0001666 3[SiT!]
billing
minorresolved (paulh)2011-11-26Possible to have service that ends before it starts
0001640 3[SiT!]
billing
tweakresolved (paulh)2011-11-26Transactions report outputs currency as ISO-8859-15
0001738 1[SiT!]
portal
minorconfirmed2011-11-26BBCode img/url tags for external links in KB dont't work
0001728 1[SiT!]
knowledge base
minornew2011-11-26Knowledgebase doesn't working with code tags
0001529 2[SiT!]
triggers
crashresolved (Tomse)2011-11-22system_action.php missing
0001254 2[SiT!]
feedback
featureassigned (Tomse)2011-11-22Listing of feature requests for the Feedback overhaul
0001736 1[SiT!]
incidents
minorconfirmed2011-11-13Closed incidents showing up with "Review Due" in "Info" column
0001737 1[SiT!]
security
majorassigned (ivan)2011-11-13PHP Code Injection Vulnerability
0001729 3[SiT!]
authentication
minorresolved (paulh)2011-10-28Roll-over mouse doesn work in holidays planning
0001730 2[SiT!]
other
majorresolved (Tomse)2011-10-25Page not found/404 error after session expiry
0001734 2[SiT!]
other
minorresolved (nicdev)2011-10-10Plugin context "html_head" not in version 3.65LTS
0001471 3[SiT!]
triggers
minorresolved (Tomse)2011-10-09Tasks due trigger doesn't fire
0000581 3[SiT!]
portal
featureacknowledged2011-10-08Abilty for "admincontact" to view incidents over many sites
0001715 5[SiT!]
dashboard
majorresolved (Tomse)2011-10-08Adding Dashboard components creates an error
0001720 2[SiT!]
outbound email
majorresolved (ivan)2011-10-08Unable to send email from SiT
0001733 1[SiT!]
feedback
featureconfirmed2011-10-08Feedback form ID in config page
0001732  [SiT!]
feedback
featureconfirmed2011-10-08Feedback reports only shows the active feedback report
0001098 15[SiT!]
inbound email
majorassigned (ivan)2011-10-07Emails with .msg attachments import the messages as .jpeg
0001727 1[SiT!]
other
minorresolved (paulh)2011-10-01Statistics shows 1970-01-01 when you click a stat
0001725 2[SiT!]
reports
minorresolved (ivan)2011-09-28Can't click on numbers (links) on stats page to get breakdown
0001724 2[SiT!]
other
minornew2011-09-27Debug log file (error_logfile) [error_logfile.txt] not found in C:\Var\sit\lib\functions.inc.php @ line 2516
0001718 1[SiT!]
search
minorresolved (paulh)2011-09-21Search for strings doesn't work
0001716 4[SiT!]
incidents
majorresolved (paulh)2011-09-21temp reassign incidents go to wrong person
0001714 1[SiT!]
incidents
minorresolved (paulh)2011-09-20When opening an incident for viewing: Application Warning [512] Unexpected input (in line 382 of file base.inc.php)
0001722  [SiT!]
triggers
minornew2011-09-18{holdingemailmins} notification triggers regardless of rule
0001721  [SiT!]
scheduler
minornew2011-09-18{holdingemailmins} shows in mail
0001723  [SiT!]
triggers
minornew2011-09-18New held email trigger doesn't work
0001717 1[SiT!]
incidents
minornew2011-09-13unable to unassign a temporarily assigned incident
0001712 1[SiT!]
other
minoracknowledged2011-09-06Error in function calculate_working_time
0000041 1[SiT!]
SLAs
featureconfirmed2011-09-05Make SLA's take Public Holidays into account
0001506 2[SiT!]
other
minorresolved (paulh)2011-09-04portal icons seems to be broken
0001504 2[SiT!]
other
minorresolved (Tomse)2011-09-04error message when saving translations
0001542 2[SiT!]
reports
minorresolved (subwolf)2011-09-04report_customer_contracts shows 1 site / 1 contract (where there are 2 sites and 3 contracts)
0001543 1[SiT!]
reports
minorresolved (subwolf)2011-09-04report_incidents_average_duration needs i18n
0001520 1[SiT!]
i18n
minorresolved (Tomse)2011-09-04Saving a translation on the webinterface, the meta isn't saved
0001544 4[SiT!]
reports
minorresolved (Tomse)2011-09-04report_incidents_by_skill.php shows weird graphics (probably need UTF8)
0001630 2[SiT!]
theme
featureresolved (ivan)2011-09-04Need icons for vendors and resellers
0001618 1[SiT!]
portal
minorresolved (paulh)2011-09-04syslang strings isn't saved in the DB
0001711  [SiT!]
incidents
crashnew2011-09-04Reopening an incident via an email with attachment orphans the attachment
0001710  [SiT!]
feedback
majornew2011-09-04Emails are sent requesting feedback even when no feedback form exists
0000048  [SiT!]
other
minorconfirmed2011-09-04[META] Deleting of data
0001153 2[SiT!]
calendar
trivialconfirmed2011-08-31cannot book a whole day in the monthtly view
0001074 2[SiT!]
incidents
minorconfirmed2011-08-31Change order of surname and forename
0001414  [SiT!]
other
featureconfirmed2011-08-31Reliable way of identifying mime type
0001655 3[SiT!]
security
majorresolved (ivan)2011-08-31XSS: Possible to inject javascript into ldap_browser
0001355 1[SiT!]
outbound email
minorresolved (ivan)2011-08-31Non ascii characters in the CC field of outgoing emails fails
0001576 11[SiT!]
other
tweakconfirmed2011-08-31Some forms don't use $_SESSION['formerrors'] for user form errors
0001704 4[SiT!]
other
tweakresolved (ivan)2011-08-31Use PHP constant for slashes instead of calculating $fsdelim
0001488 1[SiT!]
other
minorresolved (paulh)2011-08-30$fsdelim variable needs replacing with DIRECTORY_SEPARATOR constant
0001696 1[SiT!]
templates
minorconfirmed2011-08-25template variable {slaid} should be removed
0001697 1[SiT!]
other
trivialconfirmed2011-08-24Remove deprecated customerExistsInDB() function
0001698 1[SiT!]
other
trivialconfirmed2011-08-24Remove deprecated readable_file_size() function
0001693 6[SiT!]
tasks
minornew2011-08-22Start / End date does not show up
0001561 3[SiT!]
reports
minorresolved (Tomse)2011-08-21Calculation error on feedback report
0001599 3[SiT!]
other
minorconfirmed (Tomse)2011-08-21statistics page shows wrong feedback stats
0001653 9[SiT!]
outbound email
minorresolved (Tomse)2011-08-21Broken File-Attachments
0001695 1[SiT!]
tasks
featureresolved (ivan)2011-08-20Allow tasks to be postponed from task page as well as list
0000183 3[SiT!]
profiles
featureconfirmed2011-08-2012/24 clock wanted
0001663 1[SiT!]
contracts
trivialresolved (ivan)2011-08-20the expired text when a contract is expired needs some styling
0001690 1[SiT!]
tasks
minorresolved (ivan)2011-08-20edit_task.php sould be renamed for new naming scheme
0001658 2[SiT!]
billing
minorresolved (ivan)2011-08-20One time billing editor has no required fields
0001670 3[SiT!]
billing
majorconfirmed2011-08-20Billing matrix is blank when adding service to a contract
0001689 1[SiT!]
tasks
minorconfirmed2011-08-19view_task.php sould be renamed for new naming scheme
0001692 2[SiT!]
incidents
majoracknowledged2011-08-19Multiple Site control
0000819 3[SiT!]
other
minorassigned (Tomse)2011-08-15date() functions needs to be ldate()
0001664 1[SiT!]
incidents
minorconfirmed2011-08-13Not possible to add an incident for a product with no skill
0001613 1[SiT!]
sites & contacts
featureconfirmed2011-08-13feature of adding files to sites
0001657 1[SiT!]
billing
minorresolved (paulh)2011-08-13Required fields ignored when editing service
0001676 2[SiT!]
billing
majorconfirmed2011-08-13Activity page "Duration" column is wrong/misleading
0001678 1[SiT!]
billing
minorconfirmed2011-08-13Site page: Service balance does not add up
0001684 1[SiT!]
other
tweakconfirmed2011-08-13'More' links on forms should toggle to 'Less' when clicked
0001683 2[SiT!]
LDAP
majorfeedback2011-08-13problem using top level of Active Directory tree
0001682 1[SiT!]
Skills
trivialconfirmed2011-08-13Move products.php?display=skills to skills.php
0001675 1[SiT!]
incidents
featureconfirmed2011-08-13Abilty to delete escalation paths
0001668 2[SiT!]
billing
minorresolved (paulh)2011-08-13Edit service shows per-unit and per-incident fields at once
0001686 1[SiT!]
LDAP
featureconfirmed2011-08-13Administrators should be able to change user source
0001679  [SiT!]
triggers
featureconfirmed2011-08-12add trigger/template placeholder - incidentdesc
0001421 1[Incubator]
General
minorresolved (Tomse)2011-08-11Autofill for compression util doesn't work properly when previously filled
0001388 4[Incubator]
General
featureresolved (Tomse)2011-08-11[tms backup] Feature request - Remove older backup files and "run now button"
0001681 1[SiT!]
plugin hooks
minorassigned (ivan)2011-08-11Make plugin hooks consistent
0001677 1[SiT!]
billing
minornew2011-08-08Contract page inconsistant when SLA changed from non-timed to timed
0001208 1[SiT!]
other
minorassigned (ivan)2011-08-08Inconsistent 'required' fields
0000805 2[SiT!]
incidents
minorconfirmed2011-08-08Times in adding activities are not showing correctly
0001000 6[SiT!]
billing
minorconfirmed2011-08-08Activities start counting at 1hr
0001314 2[SiT!]
outbound email
minoracknowledged2011-08-06encode_email_subject doesn't seem to work as expected
0001401 3[SiT!]
permissions
featurefeedback2011-08-06Add permissions to view group incident
0001372 3[SiT!]
inbound email
minorfeedback2011-08-06Holding queue email attachments dont work.
 0001323 5[SiT!]
outbound email
minorfeedback2011-08-06Email being sent to every one when an incident is reassigned
0001528 1[SiT!]
other
minorfeedback2011-08-06moving functions out of files and into function files
0001163  [SiT!]
reports
minorconfirmed2011-08-06report_incidents_escalated.php confusing when no escalation paths
0000722 1[Incubator]
timesheet
minornew2011-08-06Holidays on timesheet place 'odd' items in DB
0001671 1[SiT!]
billing
majorconfirmed2011-08-06Adding service under a contract doesn't show which site/product
0000088 1[SiT!]
billing
featureconfirmed2011-08-06Timed tasks should be able to be retrospecively added
0000384 1[SiT!]
billing
featureconfirmed2011-08-06Prompt to transfer overdraft
0001639 2[SiT!]
billing
minorresolved (ivan)2011-08-06Required fields are ignored when adding service
0000444 2[SiT!]
billing
majorconfirmed2011-08-06limit on Service Level not used
0001406 3[SiT!]
contracts
minorfeedback2011-08-06Contract Expiry showed differently
0000513 4[SiT!]
other
featureconfirmed2011-08-06Store amount paid on each each service
0000383 2[SiT!]
billing
featureconfirmed2011-08-06Lock 'old' services
0001674 1[SiT!]
billing
minornew2011-08-06Per incident billing charges per unit
0001659 2[SiT!]
billing
textresolved (Tomse)2011-08-06One time billing editor - badly named?
0001673 2[SiT!]
billing
minorconfirmed2011-08-06transfer funds between services should not transfer more than max amount on expired services
0001646 1[SiT!]
incidents
featureconfirmed2011-08-06Add the ability to specify a fallback group for users
0001669 1[SiT!]
billing
minorconfirmed2011-08-06Unable to edit service after editing balance
0001667 2[SiT!]
billing
tweakresolved (ivan)2011-08-06We should add some colours to the list of service to indicate active/expired
0001661 1[SiT!]
contracts
minorresolved (ivan)2011-08-06contracts page can be somewhat confusing - view details could be added to operations
0001665 1[SiT!]
contracts
minorconfirmed (ivan)2011-08-06edit balance page shows "edit | X"
0001660  [SiT!]
contracts
minorconfirmed (ivan)2011-08-06Browse contracts needs a legend
0001641 2[SiT!]
billing
tweakresolved (ivan)2011-08-06Unused code for daily rate
0000916 UK£ 10 19[SiT!]
inventory
featureassigned (ivan)2011-08-06remote management section
0001596 3[SiT!]
profiles
minorresolved (Tomse)2011-08-06changing status from within the user profile page doesn't redirect you back to the profile page
0001637 2[SiT!]
theme
tweakresolved (Tomse)2011-08-06missing icon initialresponse
0001634 2[SiT!]
profiles
minorresolved (Tomse)2011-08-06Editing user profile page adds slashes
0001540 4[SiT!]
reports
minorresolved (ivan)2011-08-06running recent_incidents_report display could use a better layout
0001632 3[SiT!]
security
blockresolved (ivan)2011-08-06Page security no longer checked
0001656 1[SiT!]
config
minorresolved (Tomse)2011-08-06Saving inventory ends up with a =>
0001590 2[SiT!]
inventory
tweakresolved (Tomse)2011-08-06When no inventory types are configured the drop-down is empty
0001620 1[SiT!]
portal
minorresolved (paulh)2011-08-05$SYSLANG isn't saved into the database when saving a "request closure" from the portal
0001622 1[SiT!]
portal
majorconfirmed2011-08-05An admin contact cannot admin contract for another site
0001650 3[SiT!]
incidents
minorconfirmed2011-08-05No && character support in attachment filenames
0001652 UK£ 50 1[SiT!]
knowledge base
featureacknowledged2011-08-04Make KB articles or files specific to products/customers
0001651 UK£ 50 1[SiT!]
notices
featureacknowledged2011-08-04Ability to make notification and email to groups of contacts or sites
0001615 1[SiT!]
sites & contacts
minorresolved (Tomse)2011-07-17clean_int() error occurs momentarily when a site is disabled
0001281 1[SiT!]
sites & contacts
featureconfirmed2011-07-05Ability to turn off sites feature
0000052 2[SiT!]
incidents
featureconfirmed2011-07-05Edit updates after they are saved
0000054 1[SiT!]
portal
featureassigned (kieran)2011-07-05Allow contacts to put incidents on hold
0000182 2[SiT!]
incidents
featureconfirmed2011-07-05Add ability to download multiple attachments
0000205 4[SiT!]
plugins
featureconfirmed2011-07-05Mechanism needed to allow plugins to extend and update the schema
0001080 2[SiT!]
other
featureconfirmed2011-07-05Overhaul how schema is handled
0000512 4[SiT!]
contracts
featureconfirmed2011-07-05Store pricing for contracts
0000035 5[SiT!]
incidents
featureconfirmed2011-07-05Status changes in body text
0000352 3[SiT!]
outbound email
featureassigned (paulh)2011-07-05Forward attachments already in SIT
0000946 2[SiT!]
sites & contacts
featureconfirmed2011-07-05Sites should have their own profile settings page
0001176 3[SiT!]
sites & contacts
featureconfirmed2011-07-05Contacts should have their own profile settings page
0001642  [SiT!]
billing
minornew2011-07-03-1.00 shown for unapprovable incident
0000665 2[SiT!]
config
featureconfirmed2011-07-02pre made templates for system --> localization in config.php
0001636 1[SiT!]
sites & contacts
minorresolved (Tomse)2011-07-02adding a new contact that doesn't insert into the db gives success message
0001455 1[SiT!]
config
featureresolved (ivan)2011-07-02Allow users to configure map link
0001635 3[SiT!]
sites & contacts
minorresolved (paulh)2011-07-02Can't create site without department field
0000208 5[SiT!]
scheduler
minorresolved (ivan)2011-07-02Set user status based on holiday chart
0001468 1[SiT!]
theme
minorassigned (Tomse)2011-07-02We should add a class to p tags (< p >)
0000018  [SiT!]
other
featureassigned (Tomse)2011-07-02[META] Tidy CSS
0001633  [SiT!]
triggers
majornew2011-06-29Engineer users are never notified by email through the 'Incident Assigned' trigger when incident is created by a site contact
0001626 1[SiT!]
tasks
tweakconfirmed2011-06-27Possible to add notes to completed tasks
0001621 1[SiT!]
portal
minorconfirmed2011-06-27Portal contacts don't have a job title field
0001625 5[SiT!]
inventory
minorconfirmed2011-06-27Text Format lost in Iventory entry
0001629 1[SiT!]
permissions
minorconfirmed2011-06-27Site types page has skills permission
0001631 1[SiT!]
i18n
textconfirmed2011-06-27Permissions still mention software instead of skills
0001593 5[SiT!]
i18n
minorresolved (ivan)2011-06-27Notification page needs i18n
0001628 2[SiT!]
users
minorresolved (Tomse)2011-06-27Change status permission isn't checked
0001026 1[SiT!]
templates
featureconfirmed2011-06-27Bind templates to triggers
0001557 1[SiT!]
theme
minorresolved (ivan)2011-06-27Holiday calendar looks awful with kriplyana theme
0001555 3[SiT!]
incidents
majorresolved (ivan)2011-06-24rand error when adding incidents
0001088 8[SiT!]
menu
featureassigned (ivan)2011-06-23Overhaul menu
0001374 1[SiT!]
permissions
featureresolved (ivan)2011-06-22Permissions constants
0001627 1[SiT!]
i18n
minorresolved (Tomse)2011-06-22plugins don't have a fallback language
0001607 1[SiT!]
other
trivialconfirmed2011-06-22Saving the same name on site_types.php causes error
0001553 3[SiT!]
holidays
minorresolved (Tomse)2011-06-21Not possible to unset a public holiday
0001624 1[SiT!]
config
minorconfirmed2011-06-20when configuring a plugin, that isn't the first on the list, the selected plugin is always the first
0001240 2[SiT!]
Skills
minorresolved (ivan)2011-06-20Empty strings in skill list
0001623 1[SiT!]
portal
tweakresolved (ivan)2011-06-19Portal status column sometimes shows blank
0001312  [SiT!]
portal
minorconfirmed2011-06-18Contact able to change address details in portal when LDAP user
0001500 3[SiT!]
portal
minorresolved (ivan)2011-06-18portal kbarticle.php doesn't have a menu bar
0001438 3[SiT!]
config
featureassigned (ivan)2011-06-18config : target='_blank' for external sites
0001156 2[SiT!]
i18n
textresolved (Tomse)2011-06-18KB Article headings need i18n
0001617  [SiT!]
portal
majorassigned (ivan)2011-06-18$SYSLANG in portal is always english
0001619 1[SiT!]
feedback
minorconfirmed2011-06-18We don't check if there already is a feedback form for the contact if we reclose an incident
0001492 8[SiT!]
incidents
minorresolved (Tomse)2011-06-17Duplicate information on incidents list page
0000001 6[SiT!]
plugins
featureresolved (ivan)2011-06-17Plugin manager
0001154 1[SiT!]
plugins
featureresolved (ivan)2011-06-17Plugins Repository
0001155 1[SiT!]
plugins
featureconfirmed2011-06-17Plugins Repository Client
0001614 1[SiT!]
other
minorconfirmed2011-06-17not all icons are i18n
0001469 7[SiT!]
incidents
featureresolved (ivan)2011-06-17Add plugin_do to incident_html_top.inc to extend the menu and add id's to the html tags
0001616 1[SiT!]
incidents
tweakresolved (ivan)2011-06-17The close window link is missing from the incident popup
0001493 5[SiT!]
incidents
minorresolved (ivan)2011-06-17SLA status not consistent between queues on incident lists
0000945 13[SiT!]
feedback
featureresolved (Tomse)2011-06-17Feedbacks should be enabled pr site.
0001611  [SiT!]
contracts
featureconfirmed2011-06-17No interface to delete vendors
0001609  [SiT!]
sites & contacts
featureconfirmed2011-06-17No interface to delete site types
0001605  [SiT!]
contracts
featureconfirmed2011-06-17No interface to delete resellers
0001610 1[SiT!]
other
minorresolved (Tomse)2011-06-17kdeclassic is broken - needing alot of icons and structure isn't correct
0000681 5[SiT!]
profiles
featureresolved (Tomse)2011-06-17Skype field on user profile
0001604 3[SiT!]
users
majorresolved (Tomse)2011-06-17User edit; when saving it produces an error in the debug log
0001608 1[SiT!]
users
minorconfirmed2011-06-17user edit: changing both status and accepting doesn't save the accepting change to "no"
0001606 1[SiT!]
sites & contacts
minorresolved (Tomse)2011-06-16edit site type page doesn't show existing values
0000612  [SiT!]
contracts
featureconfirmed2011-06-16No interface to edit resellers
0000387 1[SiT!]
setup/config
featureconfirmed2011-06-15Setup should prompt for initial site/contact etc
0001566 3[SiT!]
reports
minorresolved (ivan)2011-06-15External Engineer Call Distribution report displays "test"
0000948 5[SiT!]
profiles
minorresolved (paulh)2011-06-15"User.retrieveDetails() not yet implemented" on user profile page
0001602 1[SiT!]
portal
tweakconfirmed2011-06-15Split out portal CSS into it's own file
0001591 1[SiT!]
portal
crashresolved (Tomse)2011-06-15Adding a new incident from portal points to unknown page.
0001533 2[SiT!]
users
minorresolved (Tomse)2011-06-15Possible to create two identically named user groups
0001530 3[SiT!]
authentication
minorresolved (Tomse)2011-06-15contact password reset broken
0001195 3[SiT!]
feedback
featureresolved (Tomse)2011-06-15Ability to opt out of feedback forms
0000551 3[SiT!]
other
featureresolved (ivan)2011-06-15Some ideas for better HTML code
0001600 1[SiT!]
billing
featureconfirmed2011-06-15Ability to delete a billing matrix
0001595 1[SiT!]
i18n
featureconfirmed2011-06-15ability to change names of billing matrix
0001598 1[SiT!]
other
minorconfirmed2011-06-15switching status from the header menu in rekonq fails
0001594 1[SiT!]
i18n
minorresolved (Tomse)2011-06-15billing_matrix.php add new billing matrix is static
0001523 3[SiT!]
i18n
textresolved (paulh)2011-06-14Courtesy title needs i18n
0001587 1[SiT!]
reports
minorconfirmed2011-06-14Confusing site incident reports
0001444 4[SiT!]
reports
featureconfirmed2011-06-14New report that displays opened/closed incidents for engineers
0001526 1[SiT!]
contracts
minorconfirmed2011-06-14When a contact doesn't have a contract we should offer to create/link one
0001585 2[SiT!]
other
tweakconfirmed2011-06-14Standardise message when feature disabled
0001532 1[SiT!]
i18n
minorfeedback2011-06-14Translate page doesn't work properly for en-US
0001503 2[SiT!]
incidents
majornew2011-06-14Not all incident shows in queue
0001498 5[SiT!]
calendar
majorconfirmed2011-06-14Calendar displays wrong months
0001588 3[SiT!]
triggers
minorresolved (paulh)2011-06-14Warning when adding notification about new site
0001570 2[SiT!]
sites & contacts
minorfeedback2011-06-14map link shouldn't appear if nothing to map
0001579 3[SiT!]
incidents
tweakconfirmed2011-06-14incident update redirect broken
0001580 3[SiT!]
incidents
tweakconfirmed2011-06-14manage dashboard redirect broken
0001562 1[SiT!]
authentication
tweakassigned (ivan)2011-06-14Error: Your session has expired or you have not yet logged in
0001582 1[SiT!]
incidents
tweakconfirmed2011-06-14portal new.php redirect broken
0001581 1[SiT!]
incidents
tweakconfirmed2011-06-14admin.php redirect broken
0001578 1[SiT!]
incidents
tweakconfirmed2011-06-14new incident redirect broken
0001577 1[SiT!]
holidays
tweakconfirmed2011-06-14holiday request redirect broken
0001583 1[SiT!]
i18n
textconfirmed2011-06-14Need a string to warn about duplicate records
0001584 1[SiT!]
reports
tweakconfirmed2011-06-14Site incidents report doesn't use date format
0001569 1[SiT!]
other
tweakresolved (ivan)2011-06-14html_redirect() doesn't redirect
0000443 9[SiT!]
other
featureresolved (Tomse)2011-06-14Clarify add/new
0001568 1[SiT!]
sites & contacts
minorconfirmed2011-06-14site delete gives 'odd' results
0001567 1[SiT!]
holidays
minorconfirmed2011-06-14Holiday approval email hard coded
0000103 5[SiT!]
other
featureconfirmed2011-06-13Remove FIXME's
0001554 1[SiT!]
other
textresolved (paulh)2011-06-12Time selector drop down should have leading zeros
0001548 4[SiT!]
theme
tweakresolved (paulh)2011-06-12New notification icon missing
0001564 2[SiT!]
templates
crashresolved (paulh)2011-06-12Templates page doesn't have a menu bar
0000811 2[SiT!]
reports
minorconfirmed2011-06-12report_incidents_by_skill.php uses bodytext of "External ID" to determine escalation
0001328 6[SiT!]
inbound email
minorresolved (ivan)2011-06-12Inbound email limited to recognise only up to incident # 99999
0000608 2[SiT!]
feedback
minorresolved2011-06-11Add and edit feedback different appearance
0001563 1[SiT!]
feedback
minorresolved (Tomse)2011-06-09feedback response page (feedback_browse.php) date is wrong
0001559 2[SiT!]
incidents
featurenew2011-06-08Posibility to remind people
0001460 2[SiT!]
feedback
minorresolved (Tomse)2011-06-08Wrong counting feedback
0001024 4[SiT!]
feedback
minorassigned (Tomse)2011-06-08feedback reports only show questions of type rating
0001188 1[SiT!]
feedback
minorresolved (Tomse)2011-06-08Browse feedback does not show any info on options of type "options"
0001552 5[SiT!]
theme
tweakresolved (paulh)2011-06-07Missing icon edit.png on edit global signature page
0001556  [SiT!]
holidays
minorconfirmed2011-06-07Cannot set a public holiday on saturday or sunday
0001459 5[SiT!]
other
minornew2011-06-07Remove 'chase customer' feature
0000357 5[SiT!]
Skills
featureconfirmed2011-06-07Order on skills
0001547 3[SiT!]
SLAs
minornew2011-06-07Resolution/Reprioritisation need splitting
0001545 1[SiT!]
contracts
minorconfirmed2011-06-07Contact/Contract Inconsitant remove links
0000887 5[SiT!]
other
tweakresolved (paulh)2011-06-07db definition of sites and contacts
0001507 3[SiT!]
outbound email
tweakresolved (paulh)2011-06-07Ability to disable the second confirmation popup in Incident email
0001546 1[SiT!]
billing
crashresolved (paulh)2011-06-07SQL error in billing summary: 'sl.id' missing
0001550 1[SiT!]
other
featureconfirmed2011-06-07Release script should insert build date into About page.
0001537 3[SiT!]
sites & contacts
majorresolved (nicdev)2011-06-06Editing a contact with a ' in it's name removes the ' and the rest of the name
0001541 2[SiT!]
reports
minorconfirmed2011-06-06report_contracts_by_product count is wrong
0001535 1[SiT!]
theme
tweakresolved (Tomse)2011-06-06New contract page has different style to rest of the forms
0001539 2[SiT!]
feedback
minorresolved (Tomse)2011-06-05Feedback browse page doesn't show options/multioptions, only text and ratings
0001516 1[SiT!]
outbound email
tweakconfirmed2011-06-05disabling / removing of email features when outbound email is deactivated
0001536 2[SiT!]
contracts
minorresolved (nicdev)2011-06-05When trying to associate a cantact with an existing contract, we have a mysql error
0001396 3[SiT!]
feedback
minorresolved (Tomse)2011-06-05Feedback form HTML broken
0001534 1[SiT!]
Skills
minorresolved (nicdev)2011-06-05Linking a new skill to a product redirects to an empty page
0001531 1[SiT!]
i18n
minorresolved (Tomse)2011-06-05translation.php doesn't save the metalines
0000964 UK£ 5 4[SiT!]
incidents
minorresolved (ivan)2011-06-04skill selection in incident
0000061 1[SiT!]
portal
featureresolved (Tomse)2011-06-04Obtain feedback via the portal
0001527 2[SiT!]
config
featureresolved (Tomse)2011-06-04when bug 61 is created we might want to enable/disable it
0001131  [SiT!]
theme
featureresolved (ivan)2011-06-04New theme Kriplyana
0001525 2[SiT!]
triggers
minorresolved (Tomse)2011-06-04Sending feedback forms to a contact uses wrong contact id in triggers
0001044 10[SiT!]
inbound email
minorresolved (ivan)2011-06-04Issues with special characters in email addresses
0001430 3[SiT!]
outbound email
minorresolved (ivan)2011-06-04Outbound email: Special characters in email address fails
0001524  [SiT!]
portal
minorconfirmed2011-06-04Contact usernames
0000962 2[SiT!]
i18n
minorresolved (Tomse)2011-06-04No translation for SLA target updates
0000912 1[SiT!]
i18n
minorresolved (ivan)2011-06-04search_string=A on url for browse pages assumes english language
0001127  [SiT!]
theme
featureresolved (ivan)2011-06-04Allow default iconset to be configured
0001522 1[SiT!]
theme
minorresolved (ivan)2011-06-04Status bar doesn't always reach across browser window
0001521 2[SiT!]
sites & contacts
minorresolved (Tomse)2011-06-04Not possible to mark a contact active
0001180 4[SiT!]
sites & contacts
minorresolved (ivan)2011-06-04Browse sites should show all sites by default
0001034 1[SiT!]
other
minorresolved (ivan)2011-06-03Should use mb_substr rather than substr
0000950 2[SiT!]
feedback
featureacknowledged2011-06-03Allow summary of Feedback text and export to CSV
0000816 5[SiT!]
incidents
crashacknowledged2011-06-03Auto-assign incidents might be assigned to nobody
0001123 3[SiT!]
authentication
minoracknowledged2011-06-03Trusted server mode broken
0001346 15[SiT!]
outbound email
minorresolved (Tomse)2011-06-03Bad mail format
0001519 1[SiT!]
sites & contacts
minorresolved (ivan)2011-06-03Special alphabet chars are shown as "?" in clubs
0001518  [SiT!]
templates
minornew2011-06-03Some descriptions are not shown or translateable in the template list of variables
0001342 2[SiT!]
outbound email
featureresolved (Tomse)2011-06-02Add ability to disable outgoing emails
0001515 1[SiT!]
outbound email
minorresolved (Tomse)2011-06-02we should have a setting where we can choose between CR & CRLF for mails
0001343 2[SiT!]
inbound email
majorconfirmed2011-06-02Update incidents when emails arrive regarding "awaitng closure" incidents
0000800 6[SiT!]
contracts
featureconfirmed (Tomse)2011-06-01A back button after editing a contract
0001514 1[SiT!]
i18n
minorresolved (Tomse)2011-05-31if comment lines from translation file are missing, an error occurs when saving translations
0001513 1[SiT!]
i18n
minorresolved (Tomse)2011-05-31$languagestring doesn't save proper language name when translating a page
0001512 1[SiT!]
contracts
majorresolved (Tomse)2011-05-31Editing a contract shows nothing
0000702 2[SiT!]
incidents
tweakassigned (ivan)2011-05-28Little tweak in Incidents table include
0001075 1[SiT!]
triggers
featureresolved2011-05-28Finish auto create incidents trigger UI
0000520 1[SiT!]
plugins
featureresolved (ivan)2011-05-28Mechanism for plugins to add to config centre
0001505 2[SiT!]
profiles
minorresolved (paulh)2011-05-27saved language settings isn't read upon login
0000273 1[SiT!]
other
featureresolved (ivan)2011-05-21"View Incoming" to view in HTML (ie. view URLs as URLs)
0001122 1[SiT!]
incidents
minorresolved (ivan)2011-05-21better grammar needed in incident_details.php
0001085 2[SiT!]
i18n
minorresolved (ivan)2011-05-21Translations can be difficult in some languages because of the sequence of %s
0000879 5[SiT!]
incidents
majorresolved (ivan)2011-05-13incident_add.php finds incorrect details
0001040 13[SiT!]
incidents
minorresolved (ivan)2011-05-13Unable to add incident when contacts name is in Cryillic
0001097 2[SiT!]
search
featureacknowledged2011-05-13User preference to turn off SOUNDEX searching
0001497 1[SiT!]
i18n
textresolved (Tomse)2011-05-09action_details.php contains static text
0001453 6[SiT!]
knowledge base
featureresolved (Tomse)2011-05-07Attach files to a Knowledge Base Article
0000742 2[SiT!]
incidents
featureresolved (paulh)2011-05-06Consolidate SLA updates and their text
0001384 2[SiT!]
setup/config
featureresolved (paulh)2011-05-06Setup should check for all dependancies
0001379 2[SiT!]
incidents
minorassigned (nicdev)2011-05-02When reopening an incident, and the old owner is "out of office", the incident still get assigned to the old owner
0001218 4[SiT!]
other
featureresolved (ivan)2011-04-22do we still need utf8_substr and utf8_strlen
0001494 1[SiT!]
incidents
featureresolved (paulh)2011-04-21contact_support.php filter should be at top not the bottom
0001496  [SiT!]
plugin hooks
featurenew2011-04-21Add plugin do to incident_details.php for new plugn
0001495  [SiT!]
search
minorconfirmed2011-04-21Search in the top left returns you to the wrong place
0001477 6[SiT!]
scheduler
minorresolved (paulh)2011-04-18run of auto.php brings a lot of warnings
0001486 2[SiT!]
dashboard
minorresolved (paulh)2011-04-08Dashboard sql queries are not run during install
0000305 2[SiT!]
reports
minorconfirmed2011-04-08Tidy up report_incidents_daily_summary.php
0000017 1[SiT!]
other
featureresolved (paulh)2011-04-08[META] Tidy scripts
0001487 2[SiT!]
dashboard
featureconfirmed2011-04-08Default Dashboard should be configurable
0001058 3[SiT!]
other
featureresolved (paulh)2011-04-07Consistent Ajax
0001489 1[Incubator]
General
minornew2011-04-05Plugin TICKET version 1.0
0001413 3[SiT!]
incidents
tweakresolved (paulh)2011-04-02For new plugin: Add plugin_do to incident_details and give 'id' to div tag
0000634 8[SiT!]
authentication
featureresolved (paulh)2011-03-27LDAP setup - Feature request
0001482 2[SiT!]
config
featureresolved (paulh)2011-03-19Config setting for portal icon set
0000706 5[SiT!]
reports
featureresolved (paulh)2011-03-19Use pChart for charts/reports
0001474 1[SiT!]
tasks
featureacknowledged2011-03-08Trigger when new task is created; not when it is due
0000010 2[SiT!]
incidents
featureassigned (ivan)2011-03-07[META] Basic Escalations
0001036 5[SiT!]
i18n
minorconfirmed2011-02-23Saving translation error
0001114 3[SiT!]
incidents
featureconfirmed2011-02-23New helpfile for Update types
0001086 3[SiT!]
menu
featureconfirmed2011-02-23Release 4.x Menu suggestions
0000688 6[SiT!]
SLAs
featureconfirmed2011-02-22Turn Around Time (TAT) & Quality of service for task and incidents
0001439 3[SiT!]
other
minorresolved (kieran)2011-02-22Update Prototype JavaScript framework to 1.7
0001432 3[SiT!]
reports
tweakresolved (Tomse)2011-02-22report_incidents_daily_summary.php lacks a nice layout
0001292 2[SiT!]
triggers
minorresolved (kieran)2011-02-22TRIGGER_CONTACT_ADDED is in schema but not fired
0001102 2[SiT!]
triggers
minorresolved (kieran)2011-02-22adding rules to triggers
0001158 4[SiT!]
i18n
minorresolved (kieran)2011-02-22when updating an incident, most choices from the SLA type selection box gives static update type
0001280 5[SiT!]
triggers
majorresolved (kieran)2011-02-22Reset password broken
0000039 2[SiT!]
inbound email
featureassigned (ivan)2011-02-21Show email from date
0001470 1[SiT!]
incidents
minorresolved (ivan)2011-02-20Add plugin_do context to be able to show site incidents table before the "add incident form
0001467 1[SiT!]
plugins
featureconfirmed2011-02-19Add config to enable extra debug out for debugging plugins
0001461 1[SiT!]
reports
featureconfirmed2011-02-16SLA report
0001424 4[SiT!]
LDAP
minorassigned (paulh)2011-02-14LDAP service tries to disable a customer who is already disabled and fails
0000812 2[SiT!]
LDAP
featureresolved (paulh)2011-02-14Filter mask for LDAP
0001458  [SiT!]
feedback
featureassigned (Tomse)2011-02-14[META] Working feedback system
0001106  [SiT!]
config
featureassigned (ivan)2011-02-14Migrate configuration from users table to userconfig table
0000826 1[SiT!]
i18n
featureconfirmed2011-02-14Config + help pages - translations
0000704 1[SiT!]
triggers
minorassigned (kieran)2011-02-14Optional trigger parameters that are not provided can cause errors in trigger rules
0000538 4[SiT!]
setup/config
minorassigned (ivan)2011-02-14setup.php crashes if db user does not have ALTER privilege
0000524  [SiT!]
triggers
featureassigned (kieran)2011-02-14Holiday approved email should be a trigger
0000102  [SiT!]
other
featureassigned (ivan)2011-02-14Check every external variable and make it safe
0000043 1[SiT!]
other
featureconfirmed2011-02-14Allow products to be marked as terminated/disabled
0000016  [SiT!]
other
featureconfirmed2011-02-14[META] Database schema review
0000015  [SiT!]
other
featureconfirmed2011-02-14[META] Standardise SQL queries
0000012  [SiT!]
other
featureconfirmed2011-02-14[META] Code review / Code tidy - Remove any cruft, define constants, document functions etc.
0000003 4[SiT!]
inbound email
featureassigned (kieran)2011-02-14Allow incidents to be replied by engineers from their inbox
0001300  [SiT!]
triggers
minorconfirmed2011-02-14Make notice links respect popup setting
0001290  [SiT!]
triggers
minorassigned (kieran)2011-02-14Default user triggers aren't configurable
0001283 1[SiT!]
other
minorconfirmed2011-02-14Bad html functions
0001261 1[SiT!]
triggers
trivialassigned (kieran)2011-02-14Missing templates and triggers for 4.0
0001236 UK£ 10 1[SiT!]
inventory
featureconfirmed2011-02-14Possibility to add inventory item from site's and contact's edit page
0001090 2[SiT!]
theme
featureassigned (ivan)2011-02-14[META] New menu/Branch and polish theme
0001089 1[SiT!]
triggers
featureconfirmed2011-02-14[META] triggers revamp
0000947 5[SiT!]
other
featureassigned (ivan)2011-02-14New feature - Notice of update available
0000937 4[SiT!]
sites & contacts
minorassigned (ivan)2011-02-14Branch3 SVN - Clicking on the DK Letter Å shows results from A
0000863 3[SiT!]
config
featureassigned (ivan)2011-02-14[META] User preferences/config table
0000643 7[SiT!]
inbound email
featureassigned (ivan)2011-02-14Automatic "out of office responses" and "undeliverable" are re-imported into the incident
0000590 3[SiT!]
i18n
minorconfirmed2011-02-14Static language - Scheduler
0000463  [SiT!]
other
featureassigned (ivan)2011-02-14User profile pages
0000319 2[SiT!]
templates
minorconfirmed2011-02-14Entry created too early on template creation
0000293 4[SiT!]
theme
minorassigned (ivan)2011-02-14Theme issues
0000195 1[SiT!]
triggers
featureassigned (kieran)2011-02-14Trigger Actions
0000115 4[SiT!]
portal
featureassigned (kieran)2011-02-14Let portal users delete their account
0000014  [SiT!]
other
featureassigned (ivan)2011-02-14[META] Standardise HTML
0001109 1[SiT!]
scheduler
tweakresolved (ivan)2011-02-14Undefined variable in auto.php
0001416 1[SiT!]
other
minorresolved (paulh)2011-02-14Remove reference to mailing list
0001350 1[SiT!]
incidents
minorresolved (Tomse)2011-02-14incident details should show a sum of duration time registered
0001298 7[SiT!]
triggers
minorresolved (kieran)2011-02-14Don't fire user triggers when status is out of office etc
0001293 1[SiT!]
incidents
minorresolved (paulh)2011-02-14Incidents of type other than support should show something on edit
0001291 3[SiT!]
triggers
minorresolved (kieran)2011-02-14TRIGGER_INCIDENT_CLOSED and default NOTICE_INCIDENT_CLOSED
0001279 2[SiT!]
triggers
minorresolved (kieran)2011-02-14Use friendly names
0001277 1[SiT!]
other
minorresolved (ivan)2011-02-14Login page includes alot of uncessary javascript
0001260 2[SiT!]
other
minorresolved (paulh)2011-02-14remove check_email
0001238 1[SiT!]
inventory
minorresolved (paulh)2011-02-14$row references in inventory_add.php
0001222 7[SiT!]
incidents
featureresolved (paulh)2011-02-14time to next action limited to 8 - 5
0001211 3[SiT!]
config
tweakresolved (paulh)2011-02-14SLA Config should be simpler
0001173 2[SiT!]
other
minorresolved (Tomse)2011-02-14Many pages doesn't have a nice icon next to the headline but others do
0001172 1[SiT!]
inventory
featureresolved (ivan)2011-02-14BBTags in inventory item notes
0001130 2[SiT!]
config
minorresolved (paulh)2011-02-14Control Panel page is redundant
0001112 8[SiT!]
calendar
blockresolved (ivan)2011-02-14Move timesheet feature to Project Plugin
0001107 7[SiT!]
incidents
minorresolved (nicdev)2011-02-14The funtion "autocomplete()" does not work in incident_email page
0001094 2[SiT!]
other
featureresolved (ivan)2011-02-14Redesign user preferences table
0001081 2[SiT!]
contracts
minorresolved (Tomse)2011-02-14Rename maintenance to contracts
0001068 3[SiT!]
incidents
minorresolved (paulh)2011-02-14Duplicate files incident_update.php
0000929 4[SiT!]
SLAs
featureresolved (paulh)2011-02-14Limited SLA title
0000915 4[SiT!]
sites & contacts
majorresolved (ivan)2011-02-14email should not be required
0000885 2[SiT!]
incidents
minorresolved (ivan)2011-02-14Remove blinking 'Critical'
0000855 2[SiT!]
contracts
minorresolved (ivan)2011-02-14Inactive contracts do not get hidden
0000802 3[SiT!]
reports
minorresolved (Tomse)2011-02-14clicking in "exclude sites with" - makes it diffcult to remove
0000769 2[SiT!]
portal
featureresolved (kieran)2011-02-14Portal incident created trigger needed
0000747 3[SiT!]
search
minorresolved (Tomse)2011-02-14Create a plugin hook on the search page
0000724 4[SiT!]
other
featureresolved (paulh)2011-02-14Remove webtrack.conf include
0000705 3[SiT!]
other
minorresolved (Tomse)2011-02-14Turn off line numbers for notices?
0000629 6[SiT!]
other
minorresolved (ivan)2011-02-14var_utc_offset ignores DST
0000624 12[SiT!]
templates
featureresolved (kieran)2011-02-14Incident Update Email Template to include the latest update made
0000586 1[SiT!]
i18n
minorresolved (paulh)2011-02-14Role permission names are hardocded in the DB
0000568 4[SiT!]
triggers
featureresolved (kieran)2011-02-14Add trigger when an incident changes status
0000556 2[SiT!]
billing
featureresolved (paulh)2011-02-14Interface to edit/add billing matrixs
0000488 1[SiT!]
timesheet
minorresolved (ivan)2011-02-14Timesheet uses dojo
0000450 4[SiT!]
triggers
featureresolved (kieran)2011-02-14Contextual trigger rule pages
0000426 3[SiT!]
triggers
featureresolved (kieran)2011-02-14Add the SLA times to variables for a future release
0000419 2[SiT!]
theme
featureresolved (ivan)2011-02-14Themes should be easier to add
0000411 4[SiT!]
incidents
featureresolved (kieran)2011-02-14Ability to send/forward the entire case history to another person internal or external
0000334 2[SiT!]
incidents
featureresolved (ivan)2011-02-14Need config option to turn legend on incident.php off
0000291 4[SiT!]
dashboard
featureresolved (Tomse)2011-02-14Install all dashboard components by default
0000274 5[SiT!]
other
featureresolved (Tomse)2011-02-14Date sorting Incoming Email (Holding) Queue
0000181 2[SiT!]
outbound email
featureresolved (paulh)2011-02-14Add ability to send multiple attachments
0000105 2[SiT!]
other
minorresolved (ivan)2011-02-14Remove Dojo toolkit
0000090 5[SiT!]
other
minorresolved (paulh)2011-02-14Functions should be broken up
0000067 UK£ 10 8[SiT!]
incidents
featureresolved (kieran)2011-02-14Show next action on the incident table
0000060 3[SiT!]
other
featureresolved (ivan)2011-02-14"Are you sure messages", should be optional
0000047 3[SiT!]
other
featureresolved (ivan)2011-02-14Popup uniqueness option
0000004 1[SiT!]
triggers
featureresolved (kieran)2011-02-14Use revoke() for triggers
0001457 1[SiT!]
inbound email
minorresolved (ivan)2011-02-12Tempincoming.arrived doesn't exist
0001456 1[SiT!]
LDAP
featureconfirmed2011-02-12Add ability to loop through multiple Groups to search for customers in an AD forest
0001386 4[SiT!]
billing
trivialconfirmed2011-02-12Activities within the same time frame adds up in total.
0001423 3[SiT!]
LDAP
majorassigned (paulh)2011-02-12LDAP update fails if new matching SIT customer already exists
0001316 4[SiT!]
LDAP
featureassigned (paulh)2011-02-12LDAP sync recreates a new set of Users
0001321 1[SiT!]
triggers
minorresolved (paulh)2011-02-12Broken redirect when add incident via portal in git
0001454 6[SiT!]
incidents
featureconfirmed2011-02-11Add feature to view current tickets open for a site when creating a ticket
0001434 1[SiT!]
holidays
tweakconfirmed2011-02-10Print message when holiday entitlment has expired
0001448 2[SiT!]
sites & contacts
minorconfirmed2011-02-10ICQ is dead
0001452  [SiT!]
portal
featurenew2011-02-08Seperate the "All contacts are supported" and Admin choice for portal "All site incidents
0001263 11[SiT!]
triggers
minorconfirmed (kieran)2011-02-08NOTICE_NEW_HELD_EMAIL trigger dont work
0000924 3[SiT!]
notices
featureacknowledged2011-02-08Max number of notices
0001445 1[SiT!]
incidents
featureconfirmed2011-02-08Locking an incidents visibility state
0001450  [SiT!]
reports
minorconfirmed2011-02-08report_customer_contracts.php requires tidying
0001443  [SiT!]
incidents
minorconfirmed2011-02-06Incident closed not go to the closed queue after been marked for closure.
0001244 3[SiT!]
incidents
minorassigned (ivan)2011-02-06Closed incidents appears in waiting queue
0001447  [SiT!]
website
minorconfirmed2011-02-06Demo installation needs auto-reset
0001446  [SiT!]
website
majorconfirmed2011-02-06Demo installation needs updating
0000303 10[SiT!]
incidents
featureconfirmed2011-02-05Incident engineer visibility
0001440  [SiT!]
search
minoracknowledged2011-01-25When searching for a phrase the search result is incorrect
0001442  [SiT!]
outbound email
minoracknowledged2011-01-25When sending email including CC from incident error occurs
0001435  [SiT!]
incidents
minorconfirmed2011-01-12Jump to incidents in chrome doesn't work
0001010 2[SiT!]
dashboard
minorconfirmed2011-01-02The variable $dashletid is not always passed correctly
0001049 1[SiT!]
incidents
featureconfirmed2011-01-02Ability to collapse/expand updates in the incident log view
0001380 2[SiT!]
other
featureacknowledged2010-12-19Contact email can be invalid
0001425 1[SiT!]
sites & contacts
minorconfirmed2010-12-10Browsing for sites with ampersand in name produces no results
0001028 5[SiT!]
calendar
minorfeedback2010-12-03Dates on Calender are out of order/in wrong place
0000873 4[SiT!]
portal
tweakassigned (paulh)2010-11-30The count of articles in the portal KB is wrong
0001179 4[SiT!]
sites & contacts
featureconfirmed2010-11-30Possibility to send an email to existing contact with login details?
0001422 1[SiT!]
reports
majorconfirmed2010-11-29Site Incidents reports: showing incorrect duration period
0001420 2[SiT!]
billing
featureassigned (Tomse)2010-11-22FRP usage per site report
0001418 1[SiT!]
portal
minorfeedback2010-11-20Portal users don't see "Solution" and "Problem definition" on closed incidents
0001405 3[SiT!]
contracts
minoracknowledged2010-10-17Tags feature for Contracts
0001408  [SiT!]
scheduler
majornew2010-10-02When job takes longer than time-to-next run of auto.php it's detected as missed
0001398 2[SiT!]
calendar
minorconfirmed2010-09-21Calendar doesn't show correct week number
0001397  [SiT!]
feedback
minorconfirmed2010-09-17Feedback results stored incorrectly in the database table "sit_feedbackresults"
0001389  [SiT!]
templates
minornew2010-08-28user created Templates doesn't show in my_notifications
0001251 3[SiT!]
SLAs
featureacknowledged2010-08-28SLA clock dont stop in the end of working day
0001284 2[SiT!]
incidents
featureconfirmed2010-08-28Clone incident
0001125 1[SiT!]
portal
minorfeedback2010-08-28Your script possibly relies on a session side-effect which existed until PHP 4.2.3.
0001265 1[SiT!]
authentication
minorfeedback2010-08-28Wrong redirection after user password reset
0001387  [Incubator]
General
minorassigned (nicdev)2010-08-24[Auto create tags] - In version 3.62 of SiT! duplicates in updates log when incident created
0000377 1[SiT!]
incidents
minorconfirmed2010-08-24auto-reassign resets marked for closure time
0001296 1[SiT!]
incidents
minorconfirmed2010-08-21new incident added, text in description has returns converted to \r\n
0001370 2[SiT!]
incidents
minorconfirmed2010-08-06Wrong last update information in incident table.
0001262  [SiT!]
setup/config
minornew2010-08-06Attachment/config path setup is wrong with complex paths
0001299  [SiT!]
triggers
minornew2010-08-06application_url() doesn't work in templates
0001329 5[SiT!]
other
minorassigned (paulh)2010-08-06Users aren't also added/considered as contacts for Tickets
0001275 1[SiT!]
inbound email
minorconfirmed2010-08-01non-ascii characters in inbound email attachment filenames are corrupted
0001371 1[SiT!]
inbound email
minorconfirmed2010-08-01Bad cirillic attachments names.
0001167 UK£ 30 2[SiT!]
inventory
featureconfirmed2010-07-27Custom fields in inventory
0001368  [SiT!]
portal
minorconfirmed2010-07-18adding incident from entitlement.php shows &product=X but is not used
0001361  [SiT!]
i18n
textconfirmed2010-07-12Incident details windows does not display translation, only EN-GB
0001330 1[SiT!]
LDAP
featureconfirmed2010-07-03Ability to list multiple LDAP servers
0000050 5[SiT!]
other
featureassigned (paulh)2010-07-03[META] Basic Web Services API
0001199 2[SiT!]
config
featureassigned (ivan)2010-07-03Add a config option to enable us to turn off "Review Due"
0001177 1[SiT!]
contracts
minorassigned (ivan)2010-07-03Choice of admin contact should show only current site's contacts
0001160 3[SiT!]
i18n
minorassigned (ivan)2010-07-032 strings that are supposed to be the same are not
0001148  [SiT!]
plugins
minorassigned (ivan)2010-07-03dashlets : watch_incidents and rss can add "empty" to the list of watchings
0001331 1[SiT!]
incidents
minorassigned (ivan)2010-07-03Default state for notification of incident closure
0001242 1[SiT!]
sites & contacts
minorassigned (ivan)2010-07-03Admin contact can set site's type
0001223 3[SiT!]
sites & contacts
minorassigned (ivan)2010-07-03Cannot reset Site salesperson
0001207 2[SiT!]
feedback
featureassigned (ivan)2010-07-03Feedback request on marking an incident for closure
0000960 5[SiT!]
incidents
featureassigned (ivan)2010-07-03Ability to merge incidents (not just associate them)
0001002 2[SiT!]
billing
featureassigned (Tomse)2010-06-29Manual insertion of time spent updating an incident
0001344 3[SiT!]
incidents
minorassigned (Tomse)2010-06-29Time elapsed per incident
0001351 2[SiT!]
incidents
minornew2010-06-25Moving an update from the holding queue, to an existing incident (without an attachment folder) fails
0001297 3[SiT!]
i18n
minorconfirmed2010-06-07On the translation page should be more information (about encoding etc.)
0001252 1[SiT!]
other
textconfirmed2010-06-05forgotten password sent, go back to login page
0001201 1[SiT!]
other
featureconfirmed2010-06-05Cancel buttons on forms to return to previous page
0001336 2[SiT!]
outbound email
featureacknowledged2010-06-05Add an email header to say which email template / trigger was used
0001327 2[SiT!]
incidents
minornew2010-05-26The draftid is saved with an additional /n(linefeed) which breaks the sql in ajaxdata.php and others
0001324 1[SiT!]
dashboard
tweakconfirmed2010-05-22Dashboard component - watch_incidents not displaying correctly
0001311 1[SiT!]
other
featureconfirmed2010-05-20No indication your settings have been changed
0001307 3[SiT!]
templates
minornew2010-05-20Different Owner Name in the email when customer adds an incident
0001301 1[SiT!]
i18n
minoracknowledged2010-05-20Function populate_syslang appear not work as expected
0001318 1[SiT!]
contracts
featureconfirmed2010-05-20Store termination date
0001319 1[SiT!]
outbound email
majornew2010-05-06error when using gen_mail() in Mime_mail manually
0001305 2[SiT!]
knowledge base
minorconfirmed2010-04-30Articles not falling under right category in knowledgebase for client login
0001303 1[SiT!]
portal
featureconfirmed2010-04-29When user/contact update the incident no trigger occurs
0001295  [SiT!]
notices
minorconfirmed2010-04-23Temp Reassigning a incident generates an incorrect notice
0001287 5[SiT!]
sites & contacts
featurenew2010-04-19[Patch] Add ability to put contacts into branches
0001267 5[SiT!]
holidays
minorconfirmed2010-04-18After selection of day - blank page
0000139  [SiT!]
incidents
featureassigned (ivan)2010-04-18Open new incident based on close incident details
0001282  [SiT!]
Skills
featureconfirmed2010-04-17product_software_add.php shouldn't show already linked skills
0001214 1[SiT!]
i18n
minornew2010-04-14Static language in incident table
0001268 1[SiT!]
holidays
featureconfirmed2010-04-14Need some help message when adding holiday
 0001270 1[SiT!]
knowledge base
featureconfirmed2010-04-14Search option to the knowledgebase for the customers
0001269 2[SiT!]
holidays
featurenew2010-04-14Bad usability in calendar
0001219 2[SiT!]
sites & contacts
minorresolved (Tomse)2010-04-13Adding a contact with no site, creates error box but no message
0001255 2[SiT!]
dashboard
minorconfirmed2010-04-12Errors after dashlets are removed from filesystem
0001061 5[SiT!]
other
minorassigned (paulh)2010-04-12Dependency issues in .deb package
0001247 6[SiT!]
knowledge base
minorconfirmed2010-04-11bbcode [b] tag doesn't work properly
0001124 6[SiT!]
feedback
trivialassigned (paulh)2010-04-11Using text field type in feedback, gives a very small text box for the contact
0001258  [Incubator]
General
minornew2010-04-11[onesite] Duplicate menu links
0001257  [SiT!]
config
featureconfirmed2010-04-11{supportemail} should be populated to something more sensible
0000898 2[SiT!]
other
featureassigned (paulh)2010-04-11Ability to retrieve notices via webservices
0000483 4[SiT!]
config
featurefeedback2010-04-10Move all config pages to config centre
0000150 4[SiT!]
scheduler
featureacknowledged2010-04-10Run schedule on last day of year/month
0000733 3[SiT!]
setup/config
majorresolved (ivan)2010-04-10ldate() doesn't work with BST
0000109 2[SiT!]
search
featureassigned (kieran)2010-04-10Tidy search page
0000065 1[SiT!]
triggers
featureassigned (kieran)2010-04-10Dynamic trigger variables
0001253 1[SiT!]
sites & contacts
featureconfirmed2010-04-10Browse contacts shows dataprotected info
0001205 2[SiT!]
incidents
featureacknowledged (ivan)2010-04-08Incident Count Rules Not Enforced
0001054 3[SiT!]
inbound email
featureassigned (nicdev)2010-04-07Auto-create incidents and assign to queues based on the To: email field
0001220 2[SiT!]
feedback
minorconfirmed2010-04-06Feedback reporting not working properly
0001237 UK£ 10 2[SiT!]
sites & contacts
minorconfirmed2010-04-06Wrong contact search results in Russian
0001235 1[SiT!]
inventory
minoracknowledged2010-04-06Wrong inventory item owner list
0001168 UK£ 5  [SiT!]
inventory
featureconfirmed2010-04-06Ability to add attachments to inventory
0001233 UK£ 10  [SiT!]
inventory
featurenew2010-04-06Inventory item without owner (common)
0001221 1[SiT!]
portal
minorconfirmed2010-04-03contact_contracts() ignores $contactid parameter
0000108 2[SiT!]
scheduler
featureassigned (ivan)2010-04-02Print help when scheduler is not working
0001216  [SiT!]
permissions
featureconfirmed2010-04-02Inventory permissions
0001206 2[SiT!]
feedback
minorconfirmed2010-03-30Marking an incident for closure (and not close) - shows bad date in feedback form (user)
0000891  [SiT!]
contracts
featureconfirmed2010-03-28Ability to delete contracts
0000058  [SiT!]
other
featureconfirmed2010-03-28Delete confirmation should show dates/user
0000044 2[SiT!]
other
featureconfirmed2010-03-28Allow Users to be deleted
0000244 8[SiT!]
other
featureconfirmed2010-03-27Simple messaging
0000777  [SiT!]
calendar
featureacknowledged2010-03-27Calendar Feature request for 4.x
0000085 1[SiT!]
authentication
featureconfirmed2010-03-26[META] Open Access
0000063  [SiT!]
SLAs
featureconfirmed2010-03-26Non-timed SLA
0001196  [SiT!]
plugins
featureconfirmed2010-03-25[META] Plugin infrastructure
0000051  [SiT!]
other
featureconfirmed2010-03-25Custom fields
0001184  [SiT!]
other
featureconfirmed2010-03-24SiT! Flyer
0001194  [SiT!]
i18n
tweakconfirmed2010-03-24Move update duplicates incident log code
0001181  [SiT!]
i18n
textnew2010-03-22Hardcoded text on upgrade
0001178 1[SiT!]
sites & contacts
featurenew2010-03-22Configurable columns in site's table
0000084 1[SiT!]
portal
featureassigned (ivan)2010-03-22Contact registration page
0000818 1[SiT!]
inbound email
minoracknowledged2010-03-21date() functions needs to be ldate() & some strings needs to be syslang
0001174 2[SiT!]
inventory
featureacknowledged2010-03-21Start/End date on inventory items
0001175  [SiT!]
inventory
featureacknowledged2010-03-21Add reseller to inventory item
0001115 4[SiT!]
incidents
featureconfirmed2010-03-21Editor for time to next action
0001118 4[SiT!]
incidents
featureconfirmed2010-03-20Create incident based on Inventory ID
0001170  [SiT!]
billing
minornew2010-03-20error when all services have expired
0001166 2[SiT!]
other
minorconfirmed2010-03-20Inventory shows owners from other sites
0001146  [SiT!]
setup/config
featureconfirmed2010-03-20Setup should ask which collation to use
0001164 1[SiT!]
incidents
minorconfirmed2010-03-20Help text needed for external id in incident_edit.php
0000397 3[Project plugin]
timesheet
majorconfirmed2010-03-17Timesheets don't work particularly well under IE
0001134  [SiT!]
templates
featureconfirmed2010-03-11Template variable for user mobile number
0000019 2[SiT!]
theme
featureassigned (ivan)2010-03-09Colour blind theme
0001016 3[SiT!]
theme
featureconfirmed2010-03-09mobile friendly theme
0000968 5[SiT!]
incidents
featureconfirmed2010-03-02Incident history when creating incident
0000011 2[SiT!]
other
featureassigned (ivan)2010-03-02Filter button
0001071 5[SiT!]
config
minoracknowledged2010-02-27Time problems
0001072 2[SiT!]
wiki
textconfirmed2010-02-26SiT Git Documentation
0000667 3[SiT!]
other
featureconfirmed2010-02-25Add bookmarks/favourites/short cuts within SiT
0000288 2[SiT!]
dashboard
featureconfirmed2010-02-25Adding of shortcuts to the desktop
0001001 1[SiT!]
billing
majorfeedback (paulh)2010-02-25Error approving balance
0001105 3[SiT!]
i18n
minorconfirmed2010-02-25en-US i18n files are incomplete
0000913 1[SiT!]
incidents
textconfirmed2010-02-25Solution SLA text wrong
0000057 1[SiT!]
other
featureacknowledged2010-02-24Support more database types
0001091  [SiT!]
other
featureconfirmed2010-02-24[META] Classes to support OO
0001093  [SiT!]
other
featureconfirmed2010-02-24[META] Contractless support
0001038  [SiT!]
dashboard
featurenew2010-02-22Add ability to the "function dashlet" to let a dashlet pass variables to the url
0000731 1[SiT!]
other
minorfeedback (ivan)2010-02-20Files already in the incident attachments directory have broken links
0001032 2[SiT!]
LDAP
minorconfirmed2010-02-20CUSTOM LDAP DISABLED
0000453  [SiT!]
other
featureconfirmed2010-02-20robots.txt - we should limit bots/search engine spiders
0001084  [SiT!]
wiki
majorconfirmed2010-02-20Missing documentation in the wiki
0001082  [SiT!]
sites & contacts
textconfirmed2010-02-20no label tag on "Send an email to contact with login details?"
0000611 1[SiT!]
reports
minorconfirmed2010-02-20report_customer_contracts.php limited to 4 contacts
0001079 1[SiT!]
other
featureconfirmed2010-02-20Feature request of switching between gray/hidden menu features when there are no rigths
0001060 2[SiT!]
other
featureconfirmed2010-02-17Optionally log notice 'error's
0001066  [SiT!]
other
minorconfirmed2010-02-13When you don't have a translated help page you get an unhelpful blank box
0001059  [SiT!]
other
tweakconfirmed2010-02-01We should make more use of MySQL indexes
0001027  [SiT!]
holidays
featureconfirmed2010-01-31Holidays page should indicate when rollover date is passed
0000854 1[SiT!]
other
minorconfirmed2010-01-31Possible to edit other users details when their source was LDAP
0001053  [SiT!]
other
featureconfirmed2010-01-31Check whether ini_set is forbidden
0001048 1[SiT!]
authentication
minorconfirmed2010-01-20remove authenticateSQL
0000785 UK£ 3 6[SiT!]
sites & contacts
featureacknowledged2010-01-10desirable and not desirable engineers
0001018 2[SiT!]
setup/config
minorconfirmed2009-12-24Spurious example contract
0000235 3[Project plugin]
Tasks
featurenew2009-12-24Should have a skill for a task
0000449 3[Si