SiT! Bugs - SiT!
View Issue Details
0001002SiT!billingpublic2009-10-28 18:032010-06-29 16:23
gdavidvlk 
Tomse 
normalfeatureN/A
assignedopen 
3.50 
4.0 
0001002: Manual insertion of time spent updating an incident
I think will be wonderfull feature will be to add a simple "Time spent" entry on the the pop-up window showed to the agent when he updates an incident (incident_update.php is executed).
This numeric entry should be stored in "duration" field of that update new record (set NULL by default in this kind of updates) for subsequent billing calculations.
No tags attached.
duplicate of 0001344assigned Tomse Time elapsed per incident 
Issue History
2009-10-28 18:03gdavidvlkNew Issue
2010-02-25 21:12paulhStatusnew => confirmed
2010-02-25 21:20ivanNote Added: 0002494
2010-06-15 14:04ivanRelationship addedduplicate of 0001344
2010-06-22 17:06TomseStatusconfirmed => assigned
2010-06-22 17:06TomseAssigned To => Tomse
2010-06-22 17:29TomseNote Added: 0003264
2010-06-22 17:46TomseNote Edited: 0003264bug_revision_view_page.php?bugnote_id=3264#r170
2010-06-29 16:23ivanTarget Version => 4.0

Notes
(0002494)
ivan   
2010-02-25 21:20   
+1
(0003264)
Tomse   
2010-06-22 17:29   
(edited on: 2010-06-22 17:46)
plugin added to handle this in svn 6515

pluginname : tms_add_timeused

read more here http://sitracker.org/wiki/Tms_add_timeused [^]

I've added a thread in the development section to discuss the plugin