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0001102SiT!triggerspublic2010-02-24 10:582011-02-22 15:09
ChristianWentz 
kieran 
normalminoralways
resolvedfixed 
3.51 
3.90beta1Current GIT 
0001102: adding rules to triggers
Hi

I added a trigger to some of my engineers so that when a call is allocated to them an email is sent to them.
The problem is that when adding the rules i can only use the buttons and cant edit the box myself this is causing problems when the user id has 2 digits like 13.

To add the rule to only send the email to the specific user i have to use the rule:
{userid} == 13

but when using those buttons i get the following :
{userid} == 1 3
No tags attached.
has duplicate 0001325closed  Problem while re-asssigning an Incident 
Issue History
2010-02-24 10:58ChristianWentzNew Issue
2010-03-01 11:30ivanNote Added: 0002561
2010-03-01 11:30ivanStatusnew => acknowledged
2010-05-20 10:34ivanRelationship addedhas duplicate 0001325
2011-02-12 16:33kieranNote Added: 0003584
2011-02-12 16:33kieranStatusacknowledged => resolved
2011-02-12 16:33kieranFixed in Version => Current GIT
2011-02-12 16:33kieranResolutionopen => fixed
2011-02-12 16:33kieranAssigned To => kieran
2011-02-22 15:09ivanTarget Version => 3.90beta1

Notes
(0002561)
ivan   
2010-03-01 11:30   
Thanks for the bug report.
(0003584)
kieran   
2011-02-12 16:33   
Resolved in current Git.