SiT! Bugs - SiT!
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0001295SiT!noticespublic2010-04-23 11:012010-04-23 14:16
paulh 
 
normalminoralways
confirmedopen 
3.60 LTS 
 
0001295: Temp Reassigning a incident generates an incorrect notice
If I temp a call to Tom the notice Tom gets is the incident has been assigned to Paul (as I'm the owner)

This is a problem with the default notice as it uses {incidentowner} we should probably be smarter and say "you" if your owner or towner
No tags attached.
child of 0000065acknowledged  Dynamic trigger variables 
Issue History
2010-04-23 11:01paulhNew Issue
2010-04-23 12:51ivanStatusnew => confirmed
2010-04-23 14:16kieranRelationship addedchild of 0000065

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