SiT! Bugs - SiT! | |||||
View Issue Details | |||||
ID | Project | Category | View Status | Date Submitted | Last Update |
0001343 | SiT! | inbound email | public | 2010-06-14 21:01 | 2013-07-06 17:23 |
Reporter | nicdev | ||||
Assigned To | paulh | ||||
Priority | normal | Severity | major | Reproducibility | always |
Status | resolved | Resolution | fixed | ||
Platform | OS | OS Version | |||
Product Version | 3.61 LTS | ||||
Target Version | 3.68 | Fixed in Version | Current SVN | ||
Summary | 0001343: Update incidents when emails arrive regarding "awaitng closure" incidents | ||||
Description | When an email arrives and the incident is awaiting closure we should update the incident and mark it active rather than put the email in the holding queue. I'm pretty sure we did used to do that. It could perhaps be made a config option. Not sure. | ||||
Steps To Reproduce | See the forum: http://sitracker.org/forum/viewtopic.php?f=10&t=1417109 [^] | ||||
Additional Information | |||||
Tags | No tags attached. | ||||
Relationships | |||||
Attached Files | |||||
Issue History | |||||
Date Modified | Username | Field | Change | ||
2010-06-14 21:01 | nicdev | New Issue | |||
2010-06-19 12:27 | paulh | Note Added: 0003258 | |||
2010-06-19 12:27 | paulh | Status | new => feedback | ||
2011-06-02 10:30 | ivan | Note Added: 0003811 | |||
2011-06-02 10:32 | ivan | Summary | Add a config option to regard "closed" and "awaitng closure" incidents => Update incidents when emails arrive regarding "awaitng closure" incidents | ||
2011-06-02 10:32 | ivan | Description Updated | bug_revision_view_page.php?rev_id=203#r203 | ||
2011-06-02 10:32 | ivan | Severity | feature => major | ||
2011-06-02 10:32 | ivan | Status | feedback => confirmed | ||
2013-01-19 19:42 | paulh | Assigned To | => paulh | ||
2013-01-19 19:42 | paulh | Status | confirmed => assigned | ||
2013-01-19 19:42 | paulh | Note Added: 0004656 | |||
2013-01-20 12:38 | paulh | Note Added: 0004657 | |||
2013-01-20 12:38 | paulh | Status | assigned => resolved | ||
2013-01-20 12:38 | paulh | Resolution | open => fixed | ||
2013-01-20 12:38 | paulh | Fixed in Version | => Current SVN | ||
2013-07-06 17:23 | ivan | Target Version | => 3.68 |
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