SiT! Bugs - SiT!
View Issue Details
0001378SiT!reportspublic2010-08-06 15:402011-04-16 15:08
shaan20sep 
paulh 
hightweakalways
closedfixed 
LinuxLinux2.6+later
3.61 LTS 
3.63 LTS3.63 LTS 
0001378: Duration column in Site Incidents report.
"Site Incidents" report has got "Duration" column but it never matches with data of open and closed columns.

Ex: for a incident it shows
Opened: 28th Jul 2010 @ 10:19am
Closed: 28th Jul 2010 @ 10:22am
Duration: 3 hours 3 minutes

This difference is for all my incidents.

Is Duration not equal to Closed - Opened? If not what it indicates? Please help me answer this.

Thanks.
Go to Report > Incidents > Site Incidents > select date range > select "Show Incident details", "Only show sites with active contracts" and "Show Products" > select Output as screen. Click on run Report.
No tags attached.
Issue History
2010-08-06 15:40shaan20sepNew Issue
2010-08-06 19:05paulhNote Added: 0003343
2010-08-06 19:05paulhAssigned To => paulh
2010-08-06 19:05paulhStatusnew => assigned
2010-08-06 19:05paulhTarget Version => 3.63 LTS
2010-08-06 19:08paulhNote Added: 0003344
2010-08-06 19:08paulhStatusassigned => resolved
2010-08-06 19:08paulhResolutionopen => fixed
2010-08-06 19:08paulhFixed in Version => 3.63 LTS
2011-04-16 15:08ivanNote Added: 0003750
2011-04-16 15:08ivanStatusresolved => closed

Notes
(0003343)
paulh   
2010-08-06 19:05   
Can reproduce with the latest 3.62 code, problem is caused by seconds being passed when minutes expect
(0003344)
paulh   
2010-08-06 19:08   
r6623 and 9e13179 resolve this
(0003750)
ivan   
2011-04-16 15:08   
Fix Released in 3.63