SiT! Bugs - SiT!
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0001453SiT!knowledge basepublic2011-02-09 16:242011-05-07 16:31
ServerGuy01 
Tomse 
highfeaturealways
resolvedfixed 
3.62 LTS 
3.90beta1Current GIT 
0001453: Attach files to a Knowledge Base Article
Currently there is no way for a file to be attached to a knowledge base article. Would like to have this feature added.
Set as high in hopes it will get added soon ^_^
No tags attached.
Issue History
2011-02-09 16:24ServerGuy01New Issue
2011-02-10 20:13paulhNote Added: 0003572
2011-02-10 20:13paulhStatusnew => confirmed
2011-02-10 22:04ServerGuy01Note Added: 0003578
2011-02-14 13:11paulhNote Added: 0003601
2011-02-15 21:06ServerGuy01Note Added: 0003604
2011-03-09 17:26TomseAssigned To => Tomse
2011-03-09 17:26TomseStatusconfirmed => assigned
2011-03-09 17:29TomseNote Added: 0003675
2011-03-10 13:41TomseTarget Version => 3.90beta1
2011-05-07 16:31TomseNote Added: 0003778
2011-05-07 16:31TomseStatusassigned => resolved
2011-05-07 16:31TomseFixed in Version => Current GIT
2011-05-07 16:31TomseResolutionopen => fixed

Notes
(0003572)
paulh   
2011-02-10 20:13   
agree, the KB needs quite an overhaul really its got somewhat left behind
(0003578)
ServerGuy01   
2011-02-10 22:04   
I'm hoping to have this either added as a plugin or be able to modify code on version 3.62 Im really wairy of upgrading to 4.0 because my sit installation has been customized so much. Is there any way to get this accomplished?

I dont believe I will be able to get to 4.0 or above without heavy involvment from the SiT team.

Thanks
(0003601)
paulh   
2011-02-14 13:11   
Hi, we wouldn't advise switching to 4.x as your production version at the moment as its still a development version at the moment and is in a state of flux.

It would probably be relatively straightforward to be able to add files just as a list to a KB article so we may be able to backport/supply a patch. My greater goal is to be able to embed files such as images/screenshots into the articles
(0003604)
ServerGuy01   
2011-02-15 21:06   
I was just meaning when 4.0 comes out I will probably not be able to upgrade.

The ebst thing i can hope for right now is to be able to attach files to an article. If in the end we are able to insert screenshots that would be great.

We are getting to the point where we really need this feature so i hope it finds its way to a programmer :)

Also i noted another KB feature that seems to be missing is a print button for the article, you can print the page but its poorly formatted for a printed document.

Thanks!
(0003675)
Tomse   
2011-03-09 17:29   
We had a brainstorming on IRC, and concluded this:

All filetypes should be uploadable
Images should be displayed (either by bbcode or directly) as well as have a download link

files will be saved in attachments-xxx/kb/<article nr>/<sequential file number>
table "files" should be used here too
(0003778)
Tomse   
2011-05-07 16:31   
fixed in GIT:0f2e219

added upload possibility to knowledgebase, added show of files to knowledgebase articles (html.inc.php)
reworked download.php to accept download requests from other pages than just incident updates