SiT! Bugs - SiT!
View Issue Details
0000250SiT!portalpublic2008-11-25 12:262008-12-04 11:57
gdavidvlk 
 
normalfeatureN/A
confirmedopen 
3.40 
 
0000250: Product description or associated skills visible in portal contract list
It would be useful to let customers (even not site admins) see Product description or associated skills before opening an incident.
This is useful when the product you give assistance for is a service.
No tags attached.
Issue History
2008-11-25 12:26gdavidvlkNew Issue
2008-11-25 13:59ivanNote Added: 0000209
2008-12-04 11:57kieranNote Added: 0000274
2008-12-04 11:57kieranStatusnew => confirmed

Notes
(0000209)
ivan   
2008-11-25 13:59   
I think this is a good idea, we'll need to be careful though because I know that some sites have expected that product description will be a private/internal field, not visible to contacts.

We should probably have a separate notes field which meets that need.
(0000274)
kieran   
2008-12-04 11:57   
Confirming per Ivan's comment.