SiT! Bugs - SiT!
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0000501SiT!incidentspublic2009-02-17 20:482009-03-07 15:24
paulh 
 
normalminorhave not tried
closedfixed 
 
3.45 
0000501: Logging incidents from email
Trying to log a call from a received incident does not work as the URL is

javascript:incident_details_window('','incomingview');

Which obviously doesn't work as their is no tempid this appears to be caused by the simplification of the SQL on lines 263-267 in holding queue this is now

$sql = "SELECT u.id AS id, u.*, ti.* ";
$sql .= "FROM `{$dbUpdates}` AS u, `{$dbTempIncoming}` AS ti ";
$sql .= "WHERE u.incidentid = 0 AND ti.updateid = u.id ";
$sql .= "ORDER BY timestamp ASC, ti.id ASC";

rather than

$sql = "SELECT u.id AS id, u.bodytext AS bodytext, ti.emailfrom AS emailfrom, ti.subject AS subject, ";
$sql .= "u.timestamp AS timestamp, ti.incidentid AS incidentid, ti.id AS tempid, ti.locked AS locked, ";
$sql .= "ti.reason AS reason, ti.reason_user AS reason_user, ti.reason_time AS reason_time, ti.contactid AS contactid, ti.`from` AS fromaddr ";
$sql .= "FROM `{$dbUpdates}` AS u, `{$dbTempIncoming}` AS ti ";
$sql .= "WHERE u.incidentid = 0 AND ti.updateid = u.id ";
$sql .= "ORDER BY timestamp ASC, id ASC";
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Issue History
2009-02-17 20:48paulhNew Issue
2009-03-05 14:22ivanNote Added: 0000733
2009-03-05 14:22ivanStatusnew => feedback
2009-03-06 20:03paulhNote Added: 0000739
2009-03-06 20:03paulhStatusfeedback => resolved
2009-03-06 20:03paulhResolutionopen => fixed
2009-03-07 15:24ivanNote Added: 0000755
2009-03-07 15:24ivanStatusresolved => closed
2009-03-07 15:24ivanFixed in Version => 3.45

Notes
(0000733)
ivan   
2009-03-05 14:22   
Is this resolved in 3.45? I suspect it is.
(0000739)
paulh   
2009-03-06 20:03   
Yes this was fixed just before the release of 3.45
(0000755)
ivan   
2009-03-07 15:24   
thanks