SiT! Bugs - SiT!
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0000835SiT!feedbackpublic2009-08-01 19:332010-02-20 19:33
paulh 
 
normalmajoralways
closedfixed 
3.45 
3.51 
0000835: Feedback is not being sent
When an incident is closed the feedback link is never sent,

We create a feedback form in incident_close.php but never inform the customer of its location
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Issue History
2009-08-01 19:33paulhNew Issue
2009-08-02 19:58ivanNote Added: 0001488
2010-02-20 19:33ivanNote Added: 0002416
2010-02-20 19:33ivanStatusnew => closed
2010-02-20 19:33ivanResolutionopen => fixed
2010-02-20 19:33ivanFixed in Version => 3.51

Notes
(0001488)
ivan   
2009-08-02 19:58   
This requires a email template, there /should/ be one already not sure right now if there is one or not. It probably shouldn't be enabled by default though, this is something that should require a trigger rule to enable.
(0002416)
ivan   
2010-02-20 19:33   
Not sure exactly when this got fixed but it was fixed prior to v3.51 and works just fine now.