SiT! Bugs - SiT!
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0000992SiT!contractspublic2009-10-23 11:182010-01-23 19:03
ivan 
ivan 
highmajorhave not tried
closedno change required 
3.50 
3.513.51 
0000992: Incident pools broken
Setting a pool on a contract or a site seems to have no effect. Incidents can be logged in the portal past these limits.
Reported by arnouf on irc
No tags attached.
related to 0000993closed ivan Add incident form layout messed up for site incidents 
child of 0000994closed ivan Not possible to log site support incidents from portal 
Issue History
2009-10-23 11:18ivanNew Issue
2009-10-23 11:19ivanStatusnew => confirmed
2009-10-23 14:12ivanTarget Version => 3.50p1
2009-10-24 16:35ivanStatusconfirmed => assigned
2009-10-24 16:35ivanAssigned To => ivan
2009-10-24 16:58ivanRelationship addedrelated to 0000993
2009-10-24 17:24ivanNote Added: 0002127
2009-10-24 17:29ivanNote Edited: 0002127bug_revision_view_page.php?bugnote_id=2127#r49
2009-10-24 17:29ivanRelationship addedchild of 0000994
2009-12-23 20:12paulhNote Added: 0002235
2009-12-23 20:12paulhStatusassigned => feedback
2010-01-11 14:13ivanNote Added: 0002270
2010-01-11 14:13ivanStatusfeedback => resolved
2010-01-11 14:13ivanResolutionopen => no change required
2010-01-23 19:03ivanFixed in Version => 3.51
2010-01-23 19:03ivanNote Added: 0002325
2010-01-23 19:03ivanStatusresolved => closed

Notes
(0002127)
ivan   
2009-10-24 17:24   
(edited on: 2009-10-24 17:29)
Despite bug 0000993 and what I said before, Site incident pools do work. The config option "Portal users can create incidents directly?" must be set to TRUE. When that option is false portal users only create incident requests that appear in the holding queue, not actual incidents. Bug 0000994 is preventing this working properly however.

(0002235)
paulh   
2009-12-23 20:12   
Does this bug needs to stay open, from the last update appears resolved?
(0002270)
ivan   
2010-01-11 14:13   
not an issue
(0002325)
ivan   
2010-01-23 19:03   
Fix released in 3.51 which is now available