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ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
0001002 | SiT! | billing | public | 2009-10-28 18:03 | 2010-06-29 16:23 | ||||||||
Reporter | gdavidvlk | ||||||||||||
Assigned To | Tomse | ||||||||||||
Priority | normal | Severity | feature | Reproducibility | N/A | ||||||||
Status | assigned | Resolution | open | ||||||||||
Platform | OS | OS Version | |||||||||||
Product Version | 3.50 | ||||||||||||
Target Version | 4.0 | Fixed in Version | |||||||||||
Summary | 0001002: Manual insertion of time spent updating an incident | ||||||||||||
Description | I think will be wonderfull feature will be to add a simple "Time spent" entry on the the pop-up window showed to the agent when he updates an incident (incident_update.php is executed). This numeric entry should be stored in "duration" field of that update new record (set NULL by default in this kind of updates) for subsequent billing calculations. | ||||||||||||
Tags | No tags attached. | ||||||||||||
Attached Files | |||||||||||||
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ivan (administrator) 2010-02-25 21:20 |
+1 |
Tomse (developer) 2010-06-22 17:29 edited on: 2010-06-22 17:46 |
plugin added to handle this in svn 6515 pluginname : tms_add_timeused read more here http://sitracker.org/wiki/Tms_add_timeused [^] I've added a thread in the development section to discuss the plugin |
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Date Modified | Username | Field | Change |
2009-10-28 18:03 | gdavidvlk | New Issue | |
2010-02-25 21:12 | paulh | Status | new => confirmed |
2010-02-25 21:20 | ivan | Note Added: 0002494 | |
2010-06-15 14:04 | ivan | Relationship added | duplicate of 0001344 |
2010-06-22 17:06 | Tomse | Status | confirmed => assigned |
2010-06-22 17:06 | Tomse | Assigned To | => Tomse |
2010-06-22 17:29 | Tomse | Note Added: 0003264 | |
2010-06-22 17:46 | Tomse | Note Edited: 0003264 | View Revisions |
2010-06-29 16:23 | ivan | Target Version | => 4.0 |
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