SiT! Bugs

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IDProjectCategoryView StatusDate SubmittedLast Update
0001002SiT!billingpublic2009-10-28 18:032010-06-29 16:23
Reportergdavidvlk 
Assigned ToTomse 
PrioritynormalSeverityfeatureReproducibilityN/A
StatusassignedResolutionopen 
PlatformOSOS Version
Product Version3.50 
Target Version4.0Fixed in Version 
Summary0001002: Manual insertion of time spent updating an incident
DescriptionI think will be wonderfull feature will be to add a simple "Time spent" entry on the the pop-up window showed to the agent when he updates an incident (incident_update.php is executed).
This numeric entry should be stored in "duration" field of that update new record (set NULL by default in this kind of updates) for subsequent billing calculations.
TagsNo tags attached.
Attached Files

- Relationships
duplicate of 0001344assignedTomse Time elapsed per incident 

-  Notes
User avatar (0002494)
ivan (administrator)
2010-02-25 21:20

+1
User avatar (0003264)
Tomse (developer)
2010-06-22 17:29
edited on: 2010-06-22 17:46

plugin added to handle this in svn 6515

pluginname : tms_add_timeused

read more here http://sitracker.org/wiki/Tms_add_timeused [^]

I've added a thread in the development section to discuss the plugin


- Issue History
Date Modified Username Field Change
2009-10-28 18:03 gdavidvlk New Issue
2010-02-25 21:12 paulh Status new => confirmed
2010-02-25 21:20 ivan Note Added: 0002494
2010-06-15 14:04 ivan Relationship added duplicate of 0001344
2010-06-22 17:06 Tomse Status confirmed => assigned
2010-06-22 17:06 Tomse Assigned To => Tomse
2010-06-22 17:29 Tomse Note Added: 0003264
2010-06-22 17:46 Tomse Note Edited: 0003264 View Revisions
2010-06-29 16:23 ivan Target Version => 4.0


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