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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0001005 | SiT! | incidents | public | 2009-11-06 09:43 | 2010-01-23 19:02 | ||||
Reporter | nicdev | ||||||||
Assigned To | paulh | ||||||||
Priority | normal | Severity | major | Reproducibility | always | ||||
Status | closed | Resolution | fixed | ||||||
Platform | Windows | OS | Windows | OS Version | XP+Later | ||||
Product Version | 3.50 | ||||||||
Target Version | 3.51 | Fixed in Version | 3.51 | ||||||
Summary | 0001005: Creating an incident from the holding queue does not move the attachment | ||||||||
Description | When we have an incident in the holding queue, and we create a new incident from it the attachments which are in the '/updates' folder is note moved to the '/incidentid' folder. | ||||||||
Additional Information | This problem is related to a bug that Kieran fixed (BUG 774) where we stoppped to write the entire filanme in the updates directory. The problem is that the incident_add.php still tried to find the file with the full filename (which was file_id+filename originally). The problem is here in line 789 of incident_add.php: 789 $old_file = $old_path . $filename; The fix is to change this to: 789 $old_file = $old_path . $row->linkcolref; as the file is no longer originally saved entirely but only as a ref. | ||||||||
Tags | No tags attached. | ||||||||
Attached Files | |||||||||
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paulh (administrator) 2010-01-10 17:10 |
Reproduced this with latest 3.x SVN code |
paulh (administrator) 2010-01-10 17:15 |
Moving the file from updates to the relevant incidentid directory allows the file to be accessed, will look at this more in abit |
paulh (administrator) 2010-01-10 19:41 |
Cheers Nicdev, r5986 in 3.x and trunk resolves this |
ivan (administrator) 2010-01-23 19:02 |
Fix released in v3.51 which is now available |
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Date Modified | Username | Field | Change |
2009-11-06 09:43 | nicdev | New Issue | |
2009-11-06 09:43 | nicdev | Summary | Creating an incident from the holding queue does not move the attchment => Creating an incident from the holding queue does not move the attachment |
2009-11-06 12:52 | nicdev | Relationship added | child of 0000774 |
2010-01-10 17:10 | paulh | Note Added: 0002265 | |
2010-01-10 17:10 | paulh | Status | new => confirmed |
2010-01-10 17:15 | paulh | Note Added: 0002266 | |
2010-01-10 19:41 | paulh | Note Added: 0002268 | |
2010-01-10 19:41 | paulh | Assigned To | => paulh |
2010-01-10 19:41 | paulh | Status | confirmed => resolved |
2010-01-10 19:41 | paulh | Resolution | open => fixed |
2010-01-10 19:41 | paulh | Fixed in Version | => Current SVN |
2010-01-13 12:13 | paulh | Relationship added | has duplicate 0001041 |
2010-01-23 19:01 | ivan | Fixed in Version | Current SVN => 3.51 |
2010-01-23 19:02 | ivan | Note Added: 0002314 | |
2010-01-23 19:02 | ivan | Status | resolved => closed |
2010-06-17 12:42 | ivan | Relationship added | related to 0001347 |
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