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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0001007 | SiT! | incidents | public | 2009-11-10 13:18 | 2010-01-23 19:02 | ||||
Reporter | paulh | ||||||||
Assigned To | paulh | ||||||||
Priority | normal | Severity | minor | Reproducibility | always | ||||
Status | closed | Resolution | fixed | ||||||
Platform | OS | OS Version | |||||||
Product Version | |||||||||
Target Version | 3.51 | Fixed in Version | 3.51 | ||||||
Summary | 0001007: able to change the priority of an incident to one not defined at that SLA | ||||||||
Description | Possible to set a call to critical when the SLA doesn't support it results in the following error on the incidents page could not retrieve service level (SELECT * FROM `servicelevels` WHERE tag='SLA3000' AND priority='4' ) in /var/webtrack/inc/incidents_table.inc.php @ line 112 trigger_error() include() | ||||||||
Tags | No tags attached. | ||||||||
Attached Files | |||||||||
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paulh (administrator) 2009-11-14 14:23 |
This problem is due to lines 382-386 of incident_update.php // // FIXME fix maximum priority // $servicelevel=maintenance_servicelevel(incident_maintid($id)); // if ($servicelevel == 2 || $servicelevel == 5) $maxpriority = 4; // else $maxpriority = 3; $maxpriority = 4; Will look at fixing this weekend |
paulh (administrator) 2009-11-14 19:27 |
paulh@uist:~/git/sitracker$ git commit [master 676df12] * Fix for being able to assign a priority to an incident whos SLA doesn't support it (Mantis 0001007) 3 files changed, 48 insertions(+), 14 deletions(-) need to push and move to sitracker3 |
ivan (administrator) 2009-11-19 21:18 |
Think this one was my fault, sorry. Off the top of my head I think the function got deprecated and I intended to clean this up later, but clearly forgot. |
paulh (administrator) 2009-12-23 17:00 |
r5968 adds this patch to svn (3.x and trunk) |
ivan (administrator) 2010-01-23 19:02 |
Fix released in v3.51 which is now available |
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Date Modified | Username | Field | Change |
2009-11-10 13:18 | paulh | New Issue | |
2009-11-14 14:23 | paulh | Note Added: 0002149 | |
2009-11-14 14:23 | paulh | Assigned To | => paulh |
2009-11-14 14:23 | paulh | Status | new => assigned |
2009-11-14 14:23 | paulh | Fixed in Version | => 3.50p1 |
2009-11-14 19:27 | paulh | Note Added: 0002150 | |
2009-11-19 21:18 | ivan | Note Added: 0002151 | |
2009-12-23 17:00 | paulh | Note Added: 0002230 | |
2009-12-23 17:00 | paulh | Status | assigned => resolved |
2009-12-23 17:00 | paulh | Resolution | open => fixed |
2009-12-23 17:00 | paulh | Fixed in Version | 3.50p1 => Current SVN |
2009-12-23 17:00 | paulh | Target Version | => 3.50p1 |
2010-01-23 19:01 | ivan | Fixed in Version | Current SVN => 3.51 |
2010-01-23 19:02 | ivan | Note Added: 0002312 | |
2010-01-23 19:02 | ivan | Status | resolved => closed |
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