0000115: Let portal users delete their account

(0000075)
cphuelva (reporter)
2008-08-27 00:09

I propose to add a new column to the customer's table to handle if the user is deleted or not (boolean or something like this).

If the user wants to delete it's username and password, we might change this flag to Y, in order to know that this customer disappear. As we are not really deleting the record, we keep the customer ID and the relationships will work.

Customer data should be set to "blank" to stop keeping information of him (so password and other confidential data should be cleaned of the system).

Also, some changes should be make to incidents viewing, in order to filter that incidents that are from inactive users.

(0000268)
kieran (administrator)
2008-12-04 11:36

I propose to let a user "delete" themselves, but it just sets the record to inactive, as it does in the main app, this seems like the best option?

(0000270)
ivan (administrator)
2008-12-04 11:46

Inactive would be ok for now. In the future we ought to handle deleted data better, there's already a bug report for that.

(0000273)
kieran (administrator)
2008-12-04 11:56

Ivan agrees with the inactive contact, should be a very minor change.

(0004579)
paulh (administrator)
2012-11-03 15:02

as agreed on irc

Issue History
Date Modified	Username	Field	Change
2008-07-18 12:07	ivan	New Issue
2008-07-18 12:07	ivan	Relationship added	related to 0000044
2008-07-18 12:08	ivan	Relationship added	child of 0000048
2008-08-27 00:09	cphuelva	Note Added: 0000075
2008-12-04 11:36	kieran	Note Added: 0000268
2008-12-04 11:36	kieran	Status	new => feedback
2008-12-04 11:46	ivan	Note Added: 0000270
2008-12-04 11:56	kieran	Note Added: 0000273
2008-12-04 11:56	kieran	Assigned To	=> kieran
2008-12-04 11:56	kieran	Status	feedback => confirmed
2009-06-13 16:25	kieran	Target Version	=> 3.60
2009-08-21 14:36	kieran	Target Version	3.60 => 4.0
2010-07-03 16:37	paulh	Status	confirmed => assigned
2011-02-14 13:21	ivan	Target Version	4.0 => 3.90beta1
2012-11-03 15:02	paulh	Note Added: 0004579
2012-11-03 15:02	paulh	Assigned To	kieran =>
2012-11-03 15:02	paulh	Status	assigned => confirmed
2012-11-03 15:02	paulh	Target Version	3.90beta1 => 4.2 & Later

Notes
(0000075) cphuelva (reporter) 2008-08-27 00:09	I propose to add a new column to the customer's table to handle if the user is deleted or not (boolean or something like this). If the user wants to delete it's username and password, we might change this flag to Y, in order to know that this customer disappear. As we are not really deleting the record, we keep the customer ID and the relationships will work. Customer data should be set to "blank" to stop keeping information of him (so password and other confidential data should be cleaned of the system). Also, some changes should be make to incidents viewing, in order to filter that incidents that are from inactive users.

(0000268) kieran (administrator) 2008-12-04 11:36	I propose to let a user "delete" themselves, but it just sets the record to inactive, as it does in the main app, this seems like the best option?

(0000270) ivan (administrator) 2008-12-04 11:46	Inactive would be ok for now. In the future we ought to handle deleted data better, there's already a bug report for that.

(0000273) kieran (administrator) 2008-12-04 11:56	Ivan agrees with the inactive contact, should be a very minor change.

(0004579) paulh (administrator) 2012-11-03 15:02	as agreed on irc