SiT! Bugs

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IDProjectCategoryView StatusDate SubmittedLast Update
0001199SiT!configpublic2010-03-26 14:322010-07-03 16:36
Assigned Toivan 
PlatformOSOS Version
Product Version3.51 
Target VersionFixed in Version 
Summary0001199: Add a config option to enable us to turn off "Review Due"
DescriptionIt could be good for certain SiT installs if the "review due" SLA could be turned off. In our case we do not use it at all, and would be nice to be able to choose not to use it.
TagsNo tags attached.
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-  Notes
User avatar (0002902)
paulh (administrator)
2010-03-30 19:46

Hi Nico,

Not sure about this one, the ideal solution would be custom SLAs (Mantis 0001202) disabling them is just a bit of a hack. In the short term your probably best setting them to a large number of days
User avatar (0002903)
ivan (administrator)
2010-03-30 23:47

I asked Nico to log this one. The review due has always been a rather special SLA, and I can see situations where you wouldn't want it. I think we should allow '0' as a valid 'Review Due' time which would mean that the review never becomes due. Effectively the same thing as setting a very high review due time I suppose.

I wouldn't want to do this for any other SLA target, not without a lot of thought anyway.

- Issue History
Date Modified Username Field Change
2010-03-26 14:32 nicdev New Issue
2010-03-30 19:46 paulh Note Added: 0002902
2010-03-30 19:46 paulh Status new => feedback
2010-03-30 23:47 ivan Note Added: 0002903
2010-03-30 23:47 ivan Assigned To => ivan
2010-03-30 23:47 ivan Status feedback => confirmed
2010-07-03 16:36 paulh Status confirmed => assigned

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