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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0001256 | SiT! | plugins | public | 2010-04-11 12:53 | 2012-01-13 19:44 | ||||
| Reporter | kieran | ||||||||
| Assigned To | paulh | ||||||||
| Priority | low | Severity | feature | Reproducibility | N/A | ||||
| Status | closed | Resolution | fixed | ||||||
| Platform | OS | OS Version | |||||||
| Product Version | |||||||||
| Target Version | 3.90beta1 | Fixed in Version | Current SVN | ||||||
| Summary | 0001256: Create 'queues' plugin | ||||||||
| Description | Write a plugin using triggers to emulate a queue-type support system. E.g. hardware@support.com gets assigned to user 'Hardware Queue'. For this I'll need to make sure that users can reassign other users incidents to themselves. | ||||||||
| Tags | No tags attached. | ||||||||
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 (0004409)paulh (administrator) 2012-01-13 19:44 |
We now have a queues plugin, it doesn't use triggers but works with queues |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2010-04-11 12:53 | kieran | New Issue | |
| 2010-04-11 12:53 | kieran | Status | new => assigned |
| 2010-04-11 12:53 | kieran | Assigned To | => kieran |
| 2011-02-14 13:21 | ivan | Target Version | 4.0 => 3.90beta1 |
| 2012-01-13 19:44 | paulh | Note Added: 0004409 | |
| 2012-01-13 19:44 | paulh | Assigned To | kieran => paulh |
| 2012-01-13 19:44 | paulh | Status | assigned => closed |
| 2012-01-13 19:44 | paulh | Resolution | open => fixed |
| 2012-01-13 19:44 | paulh | Fixed in Version | => Current SVN |
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Issue History |
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