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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0000127 | SiT! | SLAs | public | 2008-07-21 10:34 | 2009-08-16 14:40 | ||||
Reporter | ivan | ||||||||
Assigned To | kieran | ||||||||
Priority | normal | Severity | minor | Reproducibility | always | ||||
Status | closed | Resolution | fixed | ||||||
Platform | OS | OS Version | |||||||
Product Version | |||||||||
Target Version | 3.50 | Fixed in Version | 3.50 | ||||||
Summary | 0000127: SLA loops after final resolution | ||||||||
Description | The Resolution SLA target is met and the incident is marked for closure, yet the next SLA target is given as "Problem Definition". As soon as an incident is closed or marked for closure the SLA becomes irrelevant and should stop, the next target should be none. | ||||||||
Tags | No tags attached. | ||||||||
Attached Files | |||||||||
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kieran (administrator) 2009-06-12 15:34 |
Fixed in trunk svn r5440. |
ivan (administrator) 2009-08-16 14:40 |
Released in 3.50rc1 |
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Date Modified | Username | Field | Change |
2008-07-21 10:34 | ivan | New Issue | |
2008-07-21 10:34 | ivan | Relationship added | related to 0000126 |
2009-06-12 15:34 | kieran | Note Added: 0001179 | |
2009-06-12 15:34 | kieran | Assigned To | => kieran |
2009-06-12 15:34 | kieran | Status | new => resolved |
2009-06-12 15:34 | kieran | Resolution | open => fixed |
2009-06-12 15:34 | kieran | Fixed in Version | => Current SVN |
2009-08-15 21:31 | ivan | Target Version | => 3.50 |
2009-08-16 13:15 | ivan | Fixed in Version | Current SVN => 3.50 |
2009-08-16 14:40 | ivan | Note Added: 0001761 | |
2009-08-16 14:40 | ivan | Status | resolved => closed |
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