SiT! Bugs

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IDProjectCategoryView StatusDate SubmittedLast Update
0001270SiT!knowledge basepublic2010-04-14 03:192010-04-14 17:36
Reportershravans41 
Assigned To 
PrioritynoneSeverityfeatureReproducibilityunable to reproduce
StatusconfirmedResolutionopen 
PlatformWindowsOSWindows ServerOS Version2000+Later
Product Version3.60 LTS 
Target VersionFixed in Version 
Summary0001270: Search option to the knowledgebase for the customers
DescriptionWe have over 400 articles in our knowledgebase for our customers. And when customer logs in, he/she has no option to search in that knowledgebase. It will very tough for the customer to go into each and every article.

Request you to provide this feature as soon as possible. This might be the requirement for others as well.

Thanks & Regards
Shravan
TagsNo tags attached.
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User avatar (0003053)
ivan (administrator)
2010-04-14 17:36

Thanks for the report, this is a feature request rather than a bug report though.

There is no facility to do this at present as you have rightly identified, it has been discussed recently however and we do plan to add it. Keep an eye on this report and you'll see when it is added to our Roadmap.

- Issue History
Date Modified Username Field Change
2010-04-14 03:19 shravans41 New Issue
2010-04-14 17:36 ivan Assigned To => ivan
2010-04-14 17:36 ivan Status new => confirmed
2010-04-14 17:36 ivan Note Added: 0003053
2010-04-14 17:36 ivan Priority immediate => none
2010-04-14 17:36 ivan Severity major => feature
2010-04-14 17:36 ivan Summary Unable to get search option to the knowledgebase for the customers => Search option to the knowledgebase for the customers
2010-04-14 17:36 ivan Assigned To ivan =>


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