0001270: Search option to the knowledgebase for the customers - SiT! Bugs

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ID

Project

Category

View Status

Date Submitted

Last Update

0001270

SiT!

knowledge base

public

2010-04-14 03:19

2010-04-14 17:36

Reporter

shravans41

Assigned To

Priority

none

Severity

feature

Reproducibility

unable to reproduce

Status

confirmed

Resolution

open

Platform

Windows

OS

Windows Server

OS Version

2000+Later

Product Version

3.60 LTS

Target Version

Fixed in Version

Summary

0001270: Search option to the knowledgebase for the customers

Description

We have over 400 articles in our knowledgebase for our customers. And when customer logs in, he/she has no option to search in that knowledgebase. It will very tough for the customer to go into each and every article.

Request you to provide this feature as soon as possible. This might be the requirement for others as well.

Thanks & Regards
Shravan

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Relationships

Notes
(0003053) ivan (administrator) 2010-04-14 17:36	Thanks for the report, this is a feature request rather than a bug report though. There is no facility to do this at present as you have rightly identified, it has been discussed recently however and we do plan to add it. Keep an eye on this report and you'll see when it is added to our Roadmap.

Issue History
Date Modified	Username	Field	Change
2010-04-14 03:19	shravans41	New Issue
2010-04-14 17:36	ivan	Assigned To	=> ivan
2010-04-14 17:36	ivan	Status	new => confirmed
2010-04-14 17:36	ivan	Note Added: 0003053
2010-04-14 17:36	ivan	Priority	immediate => none
2010-04-14 17:36	ivan	Severity	major => feature
2010-04-14 17:36	ivan	Summary	Unable to get search option to the knowledgebase for the customers => Search option to the knowledgebase for the customers
2010-04-14 17:36	ivan	Assigned To	ivan =>

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