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ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
0001270 | SiT! | knowledge base | public | 2010-04-14 03:19 | 2010-04-14 17:36 | ||||||||
Reporter | shravans41 | ||||||||||||
Assigned To | |||||||||||||
Priority | none | Severity | feature | Reproducibility | unable to reproduce | ||||||||
Status | confirmed | Resolution | open | ||||||||||
Platform | Windows | OS | Windows Server | OS Version | 2000+Later | ||||||||
Product Version | 3.60 LTS | ||||||||||||
Target Version | Fixed in Version | ||||||||||||
Summary | 0001270: Search option to the knowledgebase for the customers | ||||||||||||
Description | We have over 400 articles in our knowledgebase for our customers. And when customer logs in, he/she has no option to search in that knowledgebase. It will very tough for the customer to go into each and every article. Request you to provide this feature as soon as possible. This might be the requirement for others as well. Thanks & Regards Shravan | ||||||||||||
Tags | No tags attached. | ||||||||||||
Attached Files | |||||||||||||
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ivan (administrator) 2010-04-14 17:36 |
Thanks for the report, this is a feature request rather than a bug report though. There is no facility to do this at present as you have rightly identified, it has been discussed recently however and we do plan to add it. Keep an eye on this report and you'll see when it is added to our Roadmap. |
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Date Modified | Username | Field | Change |
2010-04-14 03:19 | shravans41 | New Issue | |
2010-04-14 17:36 | ivan | Assigned To | => ivan |
2010-04-14 17:36 | ivan | Status | new => confirmed |
2010-04-14 17:36 | ivan | Note Added: 0003053 | |
2010-04-14 17:36 | ivan | Priority | immediate => none |
2010-04-14 17:36 | ivan | Severity | major => feature |
2010-04-14 17:36 | ivan | Summary | Unable to get search option to the knowledgebase for the customers => Search option to the knowledgebase for the customers |
2010-04-14 17:36 | ivan | Assigned To | ivan => |
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