SiT! Bugs

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IDProjectCategoryView StatusDate SubmittedLast Update
0001325SiT!outbound emailpublic2010-05-18 16:482010-05-20 10:36
Assigned To 
PrioritynoneSeverityminorReproducibilityhave not tried
PlatformWindowsOSWindowsOS VersionXP+Later
Product Version 
Target VersionFixed in Version 
Summary0001325: Problem while re-asssigning an Incident
DescriptionI am facing the following problems when trying to re-assign an Incident
1.Mail is being sent to every body for whom the trigger is added
2.So i tried to use a condition while adding the action as userid == 1/2/3/4/5/6 depending on particular user id.
for eg. If its admin then the condition is as userid==1
In this case while testing i got few mails but now i am not getting any mail,when the incident is re-assigned.
I wanted to make configurations in such a way that only the particular user to whom the incident is re-assigned should get an email.

Any kind of help from you is really appreciated.

Rajani K
TagsNo tags attached.
Attached Files

- Relationships
duplicate of 0001102resolvedkieran adding rules to triggers 

-  Notes
User avatar (0003160)
ivan (administrator)
2010-05-20 10:36

Thanks for the bug report, however this is duplicate of an existing report.

- Issue History
Date Modified Username Field Change
2010-05-18 16:48 rajani New Issue
2010-05-20 10:34 ivan Relationship added duplicate of 0001102
2010-05-20 10:35 ivan Priority immediate => none
2010-05-20 10:35 ivan Severity major => minor
2010-05-20 10:36 ivan Note Added: 0003160
2010-05-20 10:36 ivan Status new => closed
2010-05-20 10:36 ivan Resolution open => duplicate

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