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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0001328 | SiT! | inbound email | public | 2010-05-21 15:38 | 2011-06-12 16:25 | ||||
| Reporter | nicdev | ||||||||
| Assigned To | ivan | ||||||||
| Priority | normal | Severity | minor | Reproducibility | always | ||||
| Status | resolved | Resolution | fixed | ||||||
| Platform | OS | OS Version | |||||||
| Product Version | 3.60 LTS | ||||||||
| Target Version | 3.90beta1 | Fixed in Version | Current GIT | ||||||
| Summary | 0001328: Inbound email limited to recognise only up to incident # 99999 | ||||||||
| Description | The inbound email script can only recognise [incidentid] less than or = 99 999 due to: // Extract Incident ID if (preg_match('/\[(\d{1,5})\]/', $subject, $m)) | ||||||||
| Tags | No tags attached. | ||||||||
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 Notes |
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 (0003171)paulh (administrator) 2010-05-22 15:56 |
Yeap can confirm Theres no reason really to limit this to 5 chars, perhaps remove this limit for 3.62 |
 (0003380)nicdev (developer) 2010-08-27 15:11 |
Ivan, did we ever do this for 3.62?? |
 (0003381)ivan (administrator) 2010-08-27 16:15 |
Nope, not that I know of. Still outstanding AFAIK. |
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(0003488) paulh (administrator) 2010-11-30 21:06 |
Need to increase from 5 digits |
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(0003494) paulh (administrator) 2010-12-04 12:15 |
incident_id_from_subject() in lib/incident.inc.php also needs changing as this has the same regex - perhaps auto should use this function? |
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(0003915) ivan (administrator) 2011-06-12 16:25 |
Fixed in Git bd3b8e4: Recognise incident numbers with more than 5 digits in subject lines of incoming mail, also use the function incident_id_from_subject() which was written (Thanks Kieran) but unused for some reason. |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2010-05-21 15:38 | nicdev | New Issue | |
| 2010-05-22 15:56 | paulh | Note Added: 0003171 | |
| 2010-05-22 15:56 | paulh | Status | new => confirmed |
| 2010-08-27 15:11 | nicdev | Status | confirmed => assigned |
| 2010-08-27 15:11 | nicdev | Assigned To | => ivan |
| 2010-08-27 15:11 | nicdev | Note Added: 0003380 | |
| 2010-08-27 15:11 | nicdev | Status | assigned => feedback |
| 2010-08-27 16:15 | ivan | Note Added: 0003381 | |
| 2010-11-30 21:06 | paulh | Note Added: 0003488 | |
| 2010-11-30 21:06 | paulh | Assigned To | ivan => |
| 2010-11-30 21:06 | paulh | Status | feedback => confirmed |
| 2010-11-30 21:06 | paulh | Relationship added | related to 0000049 |
| 2010-12-04 12:15 | paulh | Note Added: 0003494 | |
| 2011-06-08 23:07 | ivan | Assigned To | => ivan |
| 2011-06-08 23:07 | ivan | Status | confirmed => assigned |
| 2011-06-09 08:40 | ivan | Target Version | => 3.90beta1 |
| 2011-06-12 16:25 | ivan | Note Added: 0003915 | |
| 2011-06-12 16:25 | ivan | Status | assigned => resolved |
| 2011-06-12 16:25 | ivan | Fixed in Version | => Current GIT |
| 2011-06-12 16:25 | ivan | Resolution | open => fixed |
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Issue History |
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