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ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
0001443 | SiT! | incidents | public | 2011-01-25 22:00 | 2011-02-06 10:59 | ||||||||
Reporter | techfree | ||||||||||||
Assigned To | |||||||||||||
Priority | normal | Severity | minor | Reproducibility | always | ||||||||
Status | confirmed | Resolution | open | ||||||||||
Platform | Linux | OS | Linux | OS Version | 2.6+later | ||||||||
Product Version | 3.62 LTS | ||||||||||||
Target Version | Fixed in Version | ||||||||||||
Summary | 0001443: Incident closed not go to the closed queue after been marked for closure. | ||||||||||||
Description | Incident closed not go to the closed queue after been marked for closure. | ||||||||||||
Steps To Reproduce | 1 ° Create a icket 2 ° Update it or go directly to Close 3 ° Select Mark for closure , fill boxe and save. Incident will be now in waiting queue not in action needed queue. 4 ° open the incident, open Close menu and select Close immediatly. 5° save, the incident is marked as closed and solved but still in the waiting queue. The incident dont go to the closed queue. | ||||||||||||
Tags | No tags attached. | ||||||||||||
Attached Files | |||||||||||||
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Date Modified | Username | Field | Change |
2011-01-25 22:00 | techfree | New Issue | |
2011-02-06 10:59 | paulh | Relationship added | duplicate of 0001244 |
2011-02-06 10:59 | paulh | Status | new => confirmed |
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