0001461: SLA report

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Category

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Date Submitted

Last Update

0001461

SiT!

reports

public

2011-02-16 14:02

2011-02-16 21:09

Reporter

sancho78rus

Assigned To

Priority

normal

Severity

feature

Reproducibility

have not tried

Status

confirmed

Resolution

open

Platform

Linux

OS Version

2.6+later

Product Version

3.62 LTS

Target Version

Fixed in Version

Summary

0001461: SLA report

Description

There should be SLA report with next options:
1) site (or by all site)
2) engeneer (or by all angeneers)
3) time period

it should include information about % of SLA misses (pie picture) and incidents where SLA was missed.

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Notes
(0003607) paulh (administrator) 2011-02-16 21:09	Agree this would be nice, in our install of SiT we've got a similar report though its very specific to our organisation so would need something more generic

Issue History
Date Modified	Username	Field	Change
2011-02-16 14:02	sancho78rus	New Issue
2011-02-16 21:09	paulh	Note Added: 0003607
2011-02-16 21:09	paulh	Status	new => confirmed