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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0001475 | SiT! | incidents | public | 2011-02-25 11:38 | 2011-07-17 13:09 | ||||
| Reporter | ivan | ||||||||
| Assigned To | paulh | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | closed | Resolution | fixed | ||||||
| Platform | OS | OS Version | |||||||
| Product Version | 3.61 LTS | ||||||||
| Target Version | 3.63 LTS | Fixed in Version | 3.63 LTS | ||||||
| Summary | 0001475: Possible to add a critical priority incident even if SLA doesn't support it | ||||||||
| Description | A legacy feature (that we should perhaps resurrect) is to have service levels that have a three priorities (low, medium, high) rather than the current default four (low, medium, high, critical). When a SLA has three priorities (low, medium, high it's still possible to add a critical incident. | ||||||||
| Tags | No tags attached. | ||||||||
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Notes |
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 (0003650)paulh (administrator) 2011-02-26 18:01 |
Can repro and agree we should bring back the ability to choose which priorities a SLA has |
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(0003681) paulh (administrator) 2011-03-11 20:22 |
r7019 and aca9dc1 resolve If you remove lower priorities (say low) this will still show but I think this should be readdressed if we ever support custom SLAs |
 (0003723)ivan (administrator) 2011-04-16 15:07 |
Fix Released in 3.63 |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2011-02-25 11:38 | ivan | New Issue | |
| 2011-02-26 18:01 | paulh | Note Added: 0003650 | |
| 2011-02-26 18:01 | paulh | Status | new => confirmed |
| 2011-02-26 18:03 | paulh | Relationship added | related to 0001202 |
| 2011-03-11 20:22 | paulh | Note Added: 0003681 | |
| 2011-03-11 20:22 | paulh | Assigned To | => paulh |
| 2011-03-11 20:22 | paulh | Status | confirmed => resolved |
| 2011-03-11 20:22 | paulh | Resolution | open => fixed |
| 2011-03-11 20:22 | paulh | Fixed in Version | => Current SVN |
| 2011-03-11 20:22 | paulh | Target Version | => 3.63 LTS |
| 2011-04-16 15:07 | ivan | Note Added: 0003723 | |
| 2011-04-16 15:07 | ivan | Status | resolved => closed |
| 2011-07-17 13:09 | ivan | Fixed in Version | Current SVN => 3.63 LTS |
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Issue History |
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