0001489: Plugin TICKET version 1.0

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Project

Category

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Date Submitted

Last Update

0001489

Incubator

[All Projects] General

public

2011-04-05 10:32

2011-04-05 10:36

Reporter

techfree

Assigned To

Priority

normal

Severity

minor

Reproducibility

have not tried

Status

new

Resolution

open

Platform

OS Version

Summary

0001489: Plugin TICKET version 1.0

Description

Here is the plugin Ticket for test purpose.
Installation :
In a fresh SiT! install need to have 1 site, 1 contact admin,1 product and 1 maintenance contract configured first.

1° Copy tickets.php to plugins directory
2° Copy the folder ticket to the plugins directory
3° Enable plugin via Menu Sit/Control pannel/Configure
4° Always in the configure menu go now in the Plugin tab and select your setting then click save.

For accessing this plugin, go to Support and select add incident like usualy you do.

Additional Information

TO DO :
- Correct bug when add incident with a date needed by ( sla in update table doesnt change).
- finnish ticket_details.php layout.
- separate details and logs
- add more config settings
- finnish the plugin lol

Tags

No tags attached.

Attached Files

ticket_ver1.rar [^] (39,460 bytes) 2011-04-05 10:32

Relationships

Notes
(0003694) techfree (reporter) 2011-04-05 10:36	- Need to add a incomming dashlet pointing to ticket plugin ( incident link !)

Issue History
Date Modified	Username	Field	Change
2011-04-05 10:32	techfree	New Issue
2011-04-05 10:32	techfree	File Added: ticket_ver1.rar
2011-04-05 10:36	techfree	Note Added: 0003694