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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0001677 | SiT! | billing | public | 2011-08-08 15:11 | 2013-07-06 17:08 | ||||
Reporter | ivan | ||||||||
Assigned To | paulh | ||||||||
Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
Status | resolved | Resolution | fixed | ||||||
Platform | OS | OS Version | |||||||
Product Version | Current GIT | ||||||||
Target Version | 3.90beta1 | Fixed in Version | Current GIT | ||||||
Summary | 0001677: Contract page inconsistant when SLA changed from non-timed to timed | ||||||||
Description | If a contract is created with an SLA that is not timed at all and then later the SLA is changed to Timed, the contract page and the edit balance/edit service pages show unexpected results. One would expect that the service that was originally created does not have billing. If that is the case it should not be possible to edit the balance, or if it is possible it should also be possible to edit billing parameters on the service. | ||||||||
Steps To Reproduce | * Create a new contract against an SLA that is not timed * Change the SLA to be timed for at least one priority * View the contract page and see the balance for the service is 0.00 * Click 'Edit Service' * see that it is not possible to edit the service with relation to billing * return to the contract page * Click 'Edit Balance' * Add 100.00 to the balance * return to the contract page * see the balance for the service is now 100.00 * Click 'Edit Service' * see that it is not possible to edit the service with relation to billing | ||||||||
Additional Information | Also, if a subsequent service record is created, there is no option given for billing parameters. I presume this is related. | ||||||||
Tags | No tags attached. | ||||||||
Attached Files | |||||||||
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ivan (administrator) 2011-08-08 15:12 |
Perhaps it should not be possible to change an SLA timed/non-timed once it's being used? |
paulh (administrator) 2013-04-21 19:31 |
034e941 prevents you from changing a contract from timed to non timed (or vica versa) as I agree this is a bad idea and will lead to a confusion etc |
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Date Modified | Username | Field | Change |
2011-08-08 15:11 | ivan | New Issue | |
2011-08-08 15:12 | ivan | Note Added: 0004190 | |
2013-04-21 19:31 | paulh | Note Added: 0004773 | |
2013-04-21 19:31 | paulh | Assigned To | => paulh |
2013-04-21 19:31 | paulh | Status | new => resolved |
2013-04-21 19:31 | paulh | Resolution | open => fixed |
2013-04-21 19:31 | paulh | Fixed in Version | => Current GIT |
2013-07-06 17:08 | ivan | Target Version | => 3.90beta1 |
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