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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0001716 | SiT! | incidents | public | 2011-09-13 13:26 | 2012-07-07 18:10 | ||||
| Reporter | paulh | ||||||||
| Assigned To | paulh | ||||||||
| Priority | normal | Severity | major | Reproducibility | always | ||||
| Status | closed | Resolution | fixed | ||||||
| Platform | OS | OS Version | |||||||
| Product Version | 3.65 LTS | ||||||||
| Target Version | 3.66 LTS | Fixed in Version | 3.66 LTS | ||||||
| Summary | 0001716: temp reassign incidents go to wrong person | ||||||||
| Description | If you try and change the temporary owner of an incident to yourself by selecting "assign temporarily to you" the incident gets assigned to whom ever was selected in the engineer list before the list is hidden | ||||||||
| Tags | No tags attached. | ||||||||
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Notes |
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 (0004298)ivan (administrator) 2011-09-13 13:34 |
Can't reproduce this. I'm trying with v3.65. |
 (0004303)paulh (administrator) 2011-09-20 20:13 |
Just reproduced this with 3.65 SETUP Call owned by David Call Temporary owned by Adam REPRO Click Reassign Select Mike from list THEN select "Assign Temporarily To You " Click reassign END Call owned by David Call Temporary owned by Mike SHOULD BE yourself |
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(0004305) ivan (administrator) 2011-09-21 10:04 |
I've seen this with my own eyes now, thanks Paul. Confirming. I think we ought to have this as a Major bug, although there is a work-around for it it could lead to some major confusion. |
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(0004306) paulh (administrator) 2011-09-21 19:34 |
41b705a and r7407 resolve this by adding a new variable for the temptoself |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2011-09-13 13:26 | paulh | New Issue | |
| 2011-09-13 13:34 | ivan | Note Added: 0004298 | |
| 2011-09-20 20:13 | paulh | Note Added: 0004303 | |
| 2011-09-21 10:04 | ivan | Note Added: 0004305 | |
| 2011-09-21 10:04 | ivan | Status | new => confirmed |
| 2011-09-21 10:04 | ivan | Severity | minor => major |
| 2011-09-21 10:05 | ivan | Product Version | => 3.65 LTS |
| 2011-09-21 17:21 | ivan | Summary | reassign incidents go to wrong person => temp reassign incidents go to wrong person |
| 2011-09-21 19:30 | paulh | Assigned To | => paulh |
| 2011-09-21 19:30 | paulh | Status | confirmed => assigned |
| 2011-09-21 19:34 | paulh | Note Added: 0004306 | |
| 2011-09-21 19:34 | paulh | Status | assigned => resolved |
| 2011-09-21 19:34 | paulh | Resolution | open => fixed |
| 2011-09-21 19:34 | paulh | Fixed in Version | => Current SVN |
| 2011-09-21 19:34 | paulh | Target Version | => 3.66 LTS |
| 2012-07-06 14:13 | Tomse | Fixed in Version | Current SVN => 3.66 LTS |
| 2012-07-07 18:10 | ivan | Status | resolved => closed |
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Issue History |
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