SiT! Bugs

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IDProjectCategoryView StatusDate SubmittedLast Update
0001753SiT!portalpublic2011-12-22 14:422012-01-16 19:18
Reporternicdev 
Assigned ToTomse 
PrioritynormalSeverityminorReproducibilityalways
StatusresolvedResolutionfixed 
PlatformOSOS Version
Product VersionCurrent GIT 
Target Version3.90beta1Fixed in VersionCurrent GIT 
Summary0001753: In the portal menu clicking "Support -> New incident" gives permission denied
DescriptionIn the portal if you click Add incident in the Entitlement page it works ok, but if you try to add an incident by "Support -> New Incident", you get a permission denied. See screenshot..
TagsNo tags attached.
Attached Filespng file icon Image 000 2011 12 22.png [^] (15,013 bytes) 2011-12-22 14:42

- Relationships

-  Notes
User avatar (0004395)
nicdev (developer)
2011-12-22 14:55
edited on: 2011-12-22 15:16

This is because the menu link calls "new.php", but new.php cannot work if the contract / product id is not sent to it.

EDIT: We should add some code to search the contract info if no id is passed - Thanks Tomse

User avatar (0004398)
nicdev (developer)
2011-12-22 19:19

Ivan, what do you think? In any event we should show the Entitlements when a new incident is added, so I'm not sure it is useful to have this link.
User avatar (0004410)
Tomse (developer)
2012-01-16 16:26

I can confirm this
User avatar (0004411)
Tomse (developer)
2012-01-16 19:18

fixed in git 5d75a7e

- Issue History
Date Modified Username Field Change
2011-12-22 14:42 nicdev New Issue
2011-12-22 14:42 nicdev Status new => assigned
2011-12-22 14:42 nicdev Assigned To => nicdev
2011-12-22 14:42 nicdev File Added: Image 000 2011 12 22.png
2011-12-22 14:55 nicdev Note Added: 0004395
2011-12-22 15:16 nicdev Note Edited: 0004395 View Revisions
2011-12-22 19:19 nicdev Note Added: 0004398
2011-12-22 19:19 nicdev Assigned To nicdev => ivan
2011-12-22 19:19 nicdev Status assigned => feedback
2012-01-16 16:25 Tomse Assigned To ivan => Tomse
2012-01-16 16:25 Tomse Status feedback => assigned
2012-01-16 16:26 Tomse Note Added: 0004410
2012-01-16 16:26 Tomse Status assigned => confirmed
2012-01-16 19:18 Tomse Note Added: 0004411
2012-01-16 19:18 Tomse Status confirmed => resolved
2012-01-16 19:18 Tomse Fixed in Version => Current GIT
2012-01-16 19:18 Tomse Resolution open => fixed


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