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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0001753 | SiT! | portal | public | 2011-12-22 14:42 | 2012-01-16 19:18 | ||||
| Reporter | nicdev | ||||||||
| Assigned To | Tomse | ||||||||
| Priority | normal | Severity | minor | Reproducibility | always | ||||
| Status | resolved | Resolution | fixed | ||||||
| Platform | OS | OS Version | |||||||
| Product Version | Current GIT | ||||||||
| Target Version | 3.90beta1 | Fixed in Version | Current GIT | ||||||
| Summary | 0001753: In the portal menu clicking "Support -> New incident" gives permission denied | ||||||||
| Description | In the portal if you click Add incident in the Entitlement page it works ok, but if you try to add an incident by "Support -> New Incident", you get a permission denied. See screenshot.. | ||||||||
| Tags | No tags attached. | ||||||||
| Attached Files |  Image 000 2011 12 22.png [^] (15,013 bytes) 2011-12-22 14:42
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Notes |
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 (0004395)nicdev (developer) 2011-12-22 14:55 edited on: 2011-12-22 15:16 |
This is because the menu link calls "new.php", but new.php cannot work if the contract / product id is not sent to it. EDIT: We should add some code to search the contract info if no id is passed - Thanks Tomse |
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(0004398) nicdev (developer) 2011-12-22 19:19 |
Ivan, what do you think? In any event we should show the Entitlements when a new incident is added, so I'm not sure it is useful to have this link. |
 (0004410)Tomse (developer) 2012-01-16 16:26 |
I can confirm this |
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(0004411) Tomse (developer) 2012-01-16 19:18 |
fixed in git 5d75a7e |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2011-12-22 14:42 | nicdev | New Issue | |
| 2011-12-22 14:42 | nicdev | Status | new => assigned |
| 2011-12-22 14:42 | nicdev | Assigned To | => nicdev |
| 2011-12-22 14:42 | nicdev | File Added: Image 000 2011 12 22.png | |
| 2011-12-22 14:55 | nicdev | Note Added: 0004395 | |
| 2011-12-22 15:16 | nicdev | Note Edited: 0004395 | View Revisions |
| 2011-12-22 19:19 | nicdev | Note Added: 0004398 | |
| 2011-12-22 19:19 | nicdev | Assigned To | nicdev => ivan |
| 2011-12-22 19:19 | nicdev | Status | assigned => feedback |
| 2012-01-16 16:25 | Tomse | Assigned To | ivan => Tomse |
| 2012-01-16 16:25 | Tomse | Status | feedback => assigned |
| 2012-01-16 16:26 | Tomse | Note Added: 0004410 | |
| 2012-01-16 16:26 | Tomse | Status | assigned => confirmed |
| 2012-01-16 19:18 | Tomse | Note Added: 0004411 | |
| 2012-01-16 19:18 | Tomse | Status | confirmed => resolved |
| 2012-01-16 19:18 | Tomse | Fixed in Version | => Current GIT |
| 2012-01-16 19:18 | Tomse | Resolution | open => fixed |
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Issue History |
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