0001803: Store customer reference within SiT - SiT! Bugs

SiT! Bugs

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ID

Project

Category

View Status

Date Submitted

Last Update

0001803

SiT!

incidents

public

2012-09-18 17:18

2012-09-23 19:35

Reporter

paulh

Assigned To

paulh

Priority

normal

Severity

feature

Reproducibility

N/A

Status

resolved

Resolution

fixed

Platform

OS

OS Version

Product Version

Target Version

3.90beta1

Fixed in Version

Current GIT

Summary

0001803: Store customer reference within SiT

Description

It would useful if we could store the customers reference number within SiT. This will make tieing the call back to the customers reference easier .

This would still observe the 1 to 1 mapping between incidents that SiT currently maintains.

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Notes
(0004524) ivan (administrator) 2012-09-18 17:23	Confirmed. As far as SiT! is concerned this should just be additional meta-data on the incident. There shouldn't be any attempt to validate the reference or dictate it's format. So plain text field I guess as per external reference for escalations. There should be no requirement for these to be unique in any way, that's up to the customer.

(0004525) paulh (administrator) 2012-09-23 19:35	featiure merged into git in the three comments 90c7cc8..ae241d9

Issue History
Date Modified	Username	Field	Change
2012-09-18 17:18	paulh	New Issue
2012-09-18 17:23	ivan	Note Added: 0004524
2012-09-18 17:23	ivan	Status	new => confirmed
2012-09-23 16:07	paulh	Assigned To	=> paulh
2012-09-23 16:07	paulh	Status	confirmed => assigned
2012-09-23 19:35	paulh	Note Added: 0004525
2012-09-23 19:35	paulh	Status	assigned => resolved
2012-09-23 19:35	paulh	Resolution	open => fixed
2012-09-23 19:35	paulh	Fixed in Version	=> Current GIT
2012-09-23 19:35	paulh	Target Version	=> 3.90beta1

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