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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0001803 | SiT! | incidents | public | 2012-09-18 17:18 | 2012-09-23 19:35 | ||||
Reporter | paulh | ||||||||
Assigned To | paulh | ||||||||
Priority | normal | Severity | feature | Reproducibility | N/A | ||||
Status | resolved | Resolution | fixed | ||||||
Platform | OS | OS Version | |||||||
Product Version | |||||||||
Target Version | 3.90beta1 | Fixed in Version | Current GIT | ||||||
Summary | 0001803: Store customer reference within SiT | ||||||||
Description | It would useful if we could store the customers reference number within SiT. This will make tieing the call back to the customers reference easier . This would still observe the 1 to 1 mapping between incidents that SiT currently maintains. | ||||||||
Tags | No tags attached. | ||||||||
Attached Files | |||||||||
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ivan (administrator) 2012-09-18 17:23 |
Confirmed. As far as SiT! is concerned this should just be additional meta-data on the incident. There shouldn't be any attempt to validate the reference or dictate it's format. So plain text field I guess as per external reference for escalations. There should be no requirement for these to be unique in any way, that's up to the customer. |
paulh (administrator) 2012-09-23 19:35 |
featiure merged into git in the three comments 90c7cc8..ae241d9 |
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Date Modified | Username | Field | Change |
2012-09-18 17:18 | paulh | New Issue | |
2012-09-18 17:23 | ivan | Note Added: 0004524 | |
2012-09-18 17:23 | ivan | Status | new => confirmed |
2012-09-23 16:07 | paulh | Assigned To | => paulh |
2012-09-23 16:07 | paulh | Status | confirmed => assigned |
2012-09-23 19:35 | paulh | Note Added: 0004525 | |
2012-09-23 19:35 | paulh | Status | assigned => resolved |
2012-09-23 19:35 | paulh | Resolution | open => fixed |
2012-09-23 19:35 | paulh | Fixed in Version | => Current GIT |
2012-09-23 19:35 | paulh | Target Version | => 3.90beta1 |
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