SiT! Bugs

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IDProjectCategoryView StatusDate SubmittedLast Update
0001922SiT!incidentspublic2014-02-17 17:322014-03-02 16:57
Reporterskyrack_technology 
Assigned Topaulh 
PrioritynormalSeveritytextReproducibilityalways
StatusresolvedResolutionfixed 
PlatformLinuxOSLinuxOS Version2.6+later
Product Version3.65 LTS 
Target VersionFixed in VersionCurrent SVN 
Summary0001922: New incidents added from customer portal contain \r\n (unfixed bug 0001296 from v3.60)
DescriptionWhen adding new incidents as customer from "portal", the text is not subsequently displayed properly, specifically, returns are not included and are instead replaced with \r\n.

This appears to be unfixed bug, ID 0001296 from v3.60

Steps To ReproduceLog in to portal as customer, add incident with multi-line problem description.
Submit.
View same incident again in customer portal.
Additional InformationFix:

in functions.inc.php
for function new_update()
comment out as follows:
//$text = clean_dbstring($text);

[seems to work, though I'm not set up to do a full regression test across whole platform]
TagsNo tags attached.
Attached Files

- Relationships
duplicate of 0001296resolvedpaulh new incident added, text in description has returns converted to \r\n 

-  Notes
User avatar (0004916)
paulh (administrator)
2014-03-02 16:57

This was resolved in git over a year ago and now fixed in svn (r7595)

- Issue History
Date Modified Username Field Change
2014-02-17 17:32 skyrack_technology New Issue
2014-03-02 16:43 paulh Relationship added duplicate of 0001296
2014-03-02 16:57 paulh Note Added: 0004916
2014-03-02 16:57 paulh Assigned To => paulh
2014-03-02 16:57 paulh Status new => resolved
2014-03-02 16:57 paulh Resolution open => fixed
2014-03-02 16:57 paulh Fixed in Version => Current SVN


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