SiT! Bugs

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IDProjectCategoryView StatusDate SubmittedLast Update
0000195SiT!triggerspublic2008-10-26 15:392012-11-03 15:04
Reporterkieran 
Assigned To 
PrioritynormalSeverityfeatureReproducibilityN/A
StatusconfirmedResolutionopen 
PlatformOSOS Version
Product Version 
Target VersionFixed in Version 
Summary0000195: Trigger Actions
DescriptionIt'd be useful to create pre-defined trigger actions and link them to trigger types. Example:

Create an action that re-opens an incident. This could then be assigned to an trigger that fires when an email is received referencing a closed incident.

or

Create an action that closes an incident. This could be assigned to a trigger that fires every day for incidents that are awating customer action. When it reaches a pre-defined limit set on the trigger check it could automatically close the incident (and fire other triggers, if needed).
TagsNo tags attached.
Attached Files

- Relationships
child of 0001089confirmed [META] triggers revamp 
child of 0000050assignedpaulh [META] Basic Web Services API 

-  Notes
User avatar (0003561)
kieran (administrator)
2011-02-09 20:40

Create incident added, close incident depends on incident_close() being added to the Incident class.
User avatar (0004578)
ivan (administrator)
2012-11-03 14:57

Untargetting as theres nobody around to code this right now and nobody is asking for it. great idea though.

- Issue History
Date Modified Username Field Change
2008-10-26 15:39 kieran New Issue
2008-10-26 15:39 kieran Status new => assigned
2008-10-26 15:39 kieran Assigned To => kieran
2008-11-29 23:32 kieran Target Version 3.45 => 3.50
2009-05-30 14:51 ivan Target Version 3.50 => 3.60
2009-08-17 12:30 kieran Target Version 3.60 => 3.80
2010-02-20 17:05 paulh Target Version 3.60 LTS => 4.0
2010-02-20 17:05 paulh Relationship added child of 0001089
2011-02-09 20:40 kieran Relationship added child of 0000050
2011-02-09 20:40 kieran Note Added: 0003561
2011-02-14 13:21 ivan Target Version 4.0 => 3.90beta1
2012-11-03 14:57 ivan Note Added: 0004578
2012-11-03 14:57 ivan Assigned To kieran =>
2012-11-03 14:57 ivan Target Version 3.90beta1 =>
2012-11-03 15:04 paulh Status assigned => confirmed


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