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ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
0000195 | SiT! | triggers | public | 2008-10-26 15:39 | 2012-11-03 15:04 | ||||||||
Reporter | kieran | ||||||||||||
Assigned To | |||||||||||||
Priority | normal | Severity | feature | Reproducibility | N/A | ||||||||
Status | confirmed | Resolution | open | ||||||||||
Platform | OS | OS Version | |||||||||||
Product Version | |||||||||||||
Target Version | Fixed in Version | ||||||||||||
Summary | 0000195: Trigger Actions | ||||||||||||
Description | It'd be useful to create pre-defined trigger actions and link them to trigger types. Example: Create an action that re-opens an incident. This could then be assigned to an trigger that fires when an email is received referencing a closed incident. or Create an action that closes an incident. This could be assigned to a trigger that fires every day for incidents that are awating customer action. When it reaches a pre-defined limit set on the trigger check it could automatically close the incident (and fire other triggers, if needed). | ||||||||||||
Tags | No tags attached. | ||||||||||||
Attached Files | |||||||||||||
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kieran (administrator) 2011-02-09 20:40 |
Create incident added, close incident depends on incident_close() being added to the Incident class. |
ivan (administrator) 2012-11-03 14:57 |
Untargetting as theres nobody around to code this right now and nobody is asking for it. great idea though. |
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Date Modified | Username | Field | Change |
2008-10-26 15:39 | kieran | New Issue | |
2008-10-26 15:39 | kieran | Status | new => assigned |
2008-10-26 15:39 | kieran | Assigned To | => kieran |
2008-11-29 23:32 | kieran | Target Version | 3.45 => 3.50 |
2009-05-30 14:51 | ivan | Target Version | 3.50 => 3.60 |
2009-08-17 12:30 | kieran | Target Version | 3.60 => 3.80 |
2010-02-20 17:05 | paulh | Target Version | 3.60 LTS => 4.0 |
2010-02-20 17:05 | paulh | Relationship added | child of 0001089 |
2011-02-09 20:40 | kieran | Relationship added | child of 0000050 |
2011-02-09 20:40 | kieran | Note Added: 0003561 | |
2011-02-14 13:21 | ivan | Target Version | 4.0 => 3.90beta1 |
2012-11-03 14:57 | ivan | Note Added: 0004578 | |
2012-11-03 14:57 | ivan | Assigned To | kieran => |
2012-11-03 14:57 | ivan | Target Version | 3.90beta1 => |
2012-11-03 15:04 | paulh | Status | assigned => confirmed |
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