Anonymous | Login | Signup for a new account | 2019-12-12 19:08 GMT | ![]() |
Main | My View | View Issues | Change Log | Roadmap |
View Issue Details [ Jump to Notes ] | [ Issue History ] [ Print ] | ||||||||
ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0001976 | SiT! | incidents | public | 2016-01-20 17:58 | 2016-01-21 23:00 | ||||
Reporter | HDS | ||||||||
Assigned To | Tomse | ||||||||
Priority | urgent | Severity | block | Reproducibility | always | ||||
Status | closed | Resolution | no change required | ||||||
Platform | OS | OS Version | |||||||
Product Version | 3.67 LTS | ||||||||
Target Version | Fixed in Version | ||||||||
Summary | 0001976: Unable to add incident | ||||||||
Description | The New Incident code is unable to find/link contacts, so no new incidents can be added. | ||||||||
Steps To Reproduce | Start with a brand new fresh install from turnkey. Add one site (Test Site) and one contact to that site (John Smith) Support > Add Incident No matter what you type in the contact search nothing is found. Browse Contacts All shows nothing (or rather it shows A contacts or nothing if there are no A contacts). Click over on S and you get Smith, John shown. Click on "Add Incident" under the Action header beside the contact and you get the error : "Sorry, unable to find any records matching Contact ID 1" | ||||||||
Tags | No tags attached. | ||||||||
Attached Files | |||||||||
![]() |
|
Tomse (developer) 2016-01-21 22:59 |
you need to make a contract see second video for properly configuring contacts, contracts and sites. http://sitracker.org/wiki/Tutorial [^] |
Tomse (developer) 2016-01-21 23:00 |
No fix is neccessary. |
![]() |
|||
Date Modified | Username | Field | Change |
2016-01-20 17:58 | HDS | New Issue | |
2016-01-21 22:59 | Tomse | Note Added: 0004990 | |
2016-01-21 23:00 | Tomse | Note Added: 0004991 | |
2016-01-21 23:00 | Tomse | Status | new => closed |
2016-01-21 23:00 | Tomse | Assigned To | => Tomse |
2016-01-21 23:00 | Tomse | Resolution | open => no change required |
Copyright © 2000 - 2019 MantisBT Team |