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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
| 0000250 | SiT! | portal | public | 2008-11-25 12:26 | 2008-12-04 11:57 | ||||||||
| Reporter | gdavidvlk | ||||||||||||
| Assigned To | |||||||||||||
| Priority | normal | Severity | feature | Reproducibility | N/A | ||||||||
| Status | confirmed | Resolution | open | ||||||||||
| Platform | OS | OS Version | |||||||||||
| Product Version | 3.40 | ||||||||||||
| Target Version | Fixed in Version | ||||||||||||
| Summary | 0000250: Product description or associated skills visible in portal contract list | ||||||||||||
| Description | It would be useful to let customers (even not site admins) see Product description or associated skills before opening an incident. This is useful when the product you give assistance for is a service. | ||||||||||||
| Tags | No tags attached. | ||||||||||||
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Notes |
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 (0000209)ivan (administrator) 2008-11-25 13:59 |
I think this is a good idea, we'll need to be careful though because I know that some sites have expected that product description will be a private/internal field, not visible to contacts. We should probably have a separate notes field which meets that need. |
 (0000274)kieran (administrator) 2008-12-04 11:57 |
Confirming per Ivan's comment. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2008-11-25 12:26 | gdavidvlk | New Issue | |
| 2008-11-25 13:59 | ivan | Note Added: 0000209 | |
| 2008-12-04 11:57 | kieran | Note Added: 0000274 | |
| 2008-12-04 11:57 | kieran | Status | new => confirmed |
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Issue History |
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