0000270: Accented characters truncate inbound email body

Notes
(0000292) kieran (administrator) 2008-12-05 23:36	I have fixed the parent issue but the problem with this seems to be html_entities(), it truncates everything after the strange character, I'm not sure about just removing it though, any ideas Ivan?

(0000296) kieran (administrator) 2008-12-07 15:32	Resolved by svn trunk r4380.

(0000880) ivan (administrator) 2009-04-02 11:38	This is an issue for SiT 3.45 and svn r5304. The latest thoughts are that we might be dealing with a MySQL bug.

(0000882) ivan (administrator) 2009-04-02 14:25	[14:11] <Nicdev007> ericthefish: GOOD NEWS [14:11] <Nicdev007> found the problem [14:12] <Nicdev007> ericand parly solved it!! [14:13] <Nicdev007> In the inboundemail.php script [14:15] <ericthefish> hi Nicdev007 [14:15] <ericthefish> woo, really? what is it? [14:15] <Nicdev007> good news [14:15] <Nicdev007> ok i have spent about 2 hours rewriting this and then stumbled upon it [14:16] <Nicdev007> in the inbound script we do this: $message = mb_convert_encoding($message, "UTF-8", strtoupper($results['Encoding'])); [14:16] <Nicdev007> but we do not do the same for $headertext [14:17] <ericthefish> oh no, really? [14:17] <ericthefish> your right [14:17] <Nicdev007> so if the encoding is iso-8559-1 then the script puts the é in the db or tries to [14:18] <Nicdev007> and does the same for "subject" in the opther db [14:18] <Nicdev007> it writes'bodytext' and 'subject' directly to db [14:18] <Nicdev007> or to the >2 databases [14:19] <Nicdev007> :-D [14:19] <Nicdev007> Wooaaa [14:19] <Nicdev007> that was the logest i have ever looked for a bug ;-) [14:20] <ericthefish> yeah I understand now, thanks! [14:20] <ericthefish> wow I didn't spot that one [14:21] <Nicdev007> yeah just checked it was the same for 3.41 thats why both are playing up on my end.. and you cannot reproduce it unless the content type is a strange one.. [14:21] <Nicdev007> pleasure .. now i feel useful!

(0000883) gdavidvlk (reporter) 2009-04-02 17:01	Based on your last note, I tried some debugging in inboundemail.php module. In my case, I'm sending messages coded in ISO-8859-1 from my email client (thunderbird). When inboundemail.php download it from the mailserver, the code $message = mb_convert_encoding($message, "UTF-8", strtoupper($results['Encoding'])); is NOT executed ... So, maybe there is something wrong in the "if" directive responsible for the detection of a message to be converted or not. Hop it helps g

(0000885) ivan (administrator) 2009-04-02 17:13	This is fixed (and confirmed fixed ;) ) in svn trunk r5310

(0001612) ivan (administrator) 2009-08-16 14:38	Released in 3.50rc1

Issue History
Date Modified	Username	Field	Change
2008-12-01 09:54	gdavidvlk	New Issue
2008-12-03 17:42	ivan	Status	new => confirmed
2008-12-04 17:40	ivan	Summary	Accented charactrers trunk inbound email body => Accented charactrers truncate inbound email body
2008-12-04 17:42	ivan	Summary	Accented charactrers truncate inbound email body => Accented characters truncate inbound email body
2008-12-04 17:44	ivan	Tag Attached: majorimpact
2008-12-05 16:13	ivan	Relationship added	child of 0000269
2008-12-05 23:36	kieran	Note Added: 0000292
2008-12-07 15:32	kieran	Note Added: 0000296
2008-12-07 15:32	kieran	Status	confirmed => resolved
2008-12-07 15:32	kieran	Fixed in Version	=> 3.45
2008-12-07 15:32	kieran	Resolution	open => fixed
2008-12-07 15:32	kieran	Assigned To	=> kieran
2009-02-27 16:28	ivan	Status	resolved => closed
2009-04-02 11:38	ivan	Assigned To	kieran => ivan
2009-04-02 11:38	ivan	Note Added: 0000880
2009-04-02 11:38	ivan	Status	closed => feedback
2009-04-02 11:38	ivan	Resolution	fixed => reopened
2009-04-02 11:39	ivan	Status	feedback => confirmed
2009-04-02 11:39	ivan	Product Version	3.40 => 3.45
2009-04-02 11:39	ivan	Fixed in Version	3.45 =>
2009-04-02 11:39	ivan	Relationship added	related to 0000254
2009-04-02 14:25	ivan	Note Added: 0000882
2009-04-02 17:01	gdavidvlk	Note Added: 0000883
2009-04-02 17:13	ivan	Note Added: 0000885
2009-04-02 17:13	ivan	Status	confirmed => resolved
2009-04-02 17:13	ivan	Resolution	reopened => fixed
2009-04-02 17:13	ivan	Fixed in Version	=> Current SVN
2009-04-02 17:13	ivan	Target Version	=> 3.50
2009-08-16 13:17	ivan	Fixed in Version	Current SVN => 3.50
2009-08-16 14:38	ivan	Note Added: 0001612
2009-08-16 14:38	ivan	Status	resolved => closed