0000030: Inbound emails w/o incident no store attachments incorrectly

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Project

Category

View Status

Date Submitted

Last Update

0000030

SiT!

inbound email

public

2008-07-11 16:07

2008-11-21 22:04

Reporter

administrator

Assigned To

kieran

Priority

normal

Severity

minor

Reproducibility

have not tried

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

3.40

Summary

0000030: Inbound emails w/o incident no store attachments incorrectly

Description

Inbound emails w/o incident no store attachments incorrectly Private: (?)
No

When an email is received via the inboundemail.php script and has an
attachment the attachment is stored incorrectly. For example, an inbound
email with an attachment is assigned to an existing incident. When viewing
the incident and clicking on the attachment, the following error message is
shown: "The requested URL
/attachments/updates/2317/apto_2008-05-13_01h01m.Tuesday.sql.gz was not
found on this server.", however the attachment is to be found in
attachments/1210637177/apto_2008-05-13_01h01m.Tuesday.sql.gz

In the first path the number 2317 is the database id of the update. In the
second path the number 1210637177 appears to be the unix time of arrival of
the email.

Additional Information

Date: 2008-05-30 10:27
Sender: kieran_hogg
Logged In: YES
user_id=1872958
Originator: NO

Fixes commited in trunk r3359, needs testing.

Date: 2008-05-13 22:32
Sender: kieran_hogg
Logged In: YES
user_id=1872958
Originator: NO

Yep, attachments currently use a mish-mash of formats. This will almost
certainly be fixed in the next release as it blocks finishing the portal
files section which was slated for this release.

Tags

No tags attached.

Attached Files

Relationships

duplicate of

0000006

closed

kieran

Inbound emails w/o incident no store attachments incorrectly

Notes
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Issue History
Date Modified	Username	Field	Change
2008-07-11 16:07	administrator	New Issue
2008-07-11 16:08	administrator	Status	new => resolved
2008-07-11 16:08	administrator	Resolution	open => fixed
2008-07-11 16:08	administrator	Assigned To	=> administrator
2008-07-11 16:33	ivan	Status	resolved => assigned
2008-07-11 16:33	ivan	Assigned To	administrator => kieran
2008-07-11 16:34	ivan	Status	assigned => resolved
2008-10-29 11:15	ivan	Relationship added	duplicate of 0000006
2008-11-21 22:04	kieran	Status	resolved => closed
2008-11-21 22:04	kieran	Fixed in Version	=> 3.40