SiT! Bugs

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IDProjectCategoryView StatusDate SubmittedLast Update
0000352SiT!outbound emailpublic2008-12-24 11:172013-01-05 15:57
Reporterpaulh 
Assigned Topaulh 
PrioritynormalSeverityfeatureReproducibilityN/A
StatusassignedResolutionopen 
PlatformOSOS Version
Product Version 
Target Version4.0Fixed in Version 
Summary0000352: Forward attachments already in SIT
DescriptionWhen sending a email from SIT and you want to attach a file you already have it SIT (say from an escalation or similar) and you want to send this to the customer you currently have to download the attachment and then send then send this has two problems:

1) Added time in downloading and uploading
2) Each file is stored twice inside SIT consuming disk space

When composing an email you should be able to select add file from incident and browse to the one you want.

As we're now using the db for files then it should be possible now.
TagsNo tags attached.
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-  Notes
User avatar (0000387)
ivan (administrator)
2008-12-24 23:31

There is some code already (current unused) for selecting files on the files tab to perform some action with them. Maybe "send via email" could be one of those actions.
User avatar (0000390)
paulh (administrator)
2008-12-28 13:04

Was also thinking that on the email page you could have browse for attachment from incident AS WELL as the current browse for file on disk. It would be appropriate to do this at the same time sending multiple attachments (3.50) as that page will need changing then
User avatar (0004091)
ivan (administrator)
2011-07-05 12:15

I'd like to bump this to v4.0 unless work has started on it already, this will help us meet our target dates for 3.90 release.

- Issue History
Date Modified Username Field Change
2008-12-24 11:17 paulh New Issue
2008-12-24 23:31 ivan Note Added: 0000387
2008-12-28 13:04 paulh Note Added: 0000390
2009-03-24 12:20 ivan Status new => confirmed
2009-03-24 12:20 ivan Target Version 3.50 => 3.60
2009-08-21 14:29 kieran Target Version 3.60 => 4.0
2011-02-14 13:25 ivan Target Version 4.0 => 3.90beta1
2011-04-22 11:42 paulh Assigned To => paulh
2011-04-22 11:42 paulh Status confirmed => assigned
2011-07-05 12:15 ivan Note Added: 0004091
2013-01-05 15:57 paulh Target Version 3.90beta1 => 4.0


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