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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0000410 | SiT! | inbound email | public | 2009-01-16 13:58 | 2009-02-27 16:26 | ||||
Reporter | nicdev | ||||||||
Assigned To | paulh | ||||||||
Priority | normal | Severity | minor | Reproducibility | always | ||||
Status | closed | Resolution | fixed | ||||||
Platform | OS | OS Version | |||||||
Product Version | 3.41 | ||||||||
Target Version | 3.45 | Fixed in Version | 3.45 | ||||||
Summary | 0000410: Portal created incident popup from the holding que does not allow it to be assigned. | ||||||||
Description | When a new incident is created from the Portal, the incident can be viewed in a popup, but there is no button in the header to assign it. | ||||||||
Tags | No tags attached. | ||||||||
Attached Files | ![]() | ||||||||
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paulh (administrator) 2009-01-26 21:54 |
Confirmed this still exists, incident_html_top.inc.php is the problem lines 194 ti 210 query from tempincoming and updates though obviously there is no entry in tempincoming so we need an mysql_num_rows on this query and on 0 results check incidents table |
paulh (administrator) 2009-01-31 18:46 |
trunk r4811 resolves this |
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Date Modified | Username | Field | Change |
2009-01-16 13:58 | nicdev | New Issue | |
2009-01-16 13:58 | nicdev | Status | new => assigned |
2009-01-16 13:58 | nicdev | Assigned To | => kieran |
2009-01-16 14:14 | nicdev | File Added: popup_portal_incident.jpg | |
2009-01-25 22:37 | kieran | Assigned To | kieran => |
2009-01-25 22:37 | kieran | Target Version | => 3.45 |
2009-01-26 21:54 | paulh | Note Added: 0000539 | |
2009-01-27 11:18 | paulh | Status | assigned => confirmed |
2009-01-28 15:17 | paulh | Status | confirmed => assigned |
2009-01-28 15:17 | paulh | Assigned To | => paulh |
2009-01-31 18:46 | paulh | Note Added: 0000548 | |
2009-01-31 18:46 | paulh | Status | assigned => resolved |
2009-01-31 18:46 | paulh | Resolution | open => fixed |
2009-01-31 18:46 | paulh | Fixed in Version | => 3.45 |
2009-02-27 16:26 | ivan | Status | resolved => closed |
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