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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0000501 | SiT! | incidents | public | 2009-02-17 20:48 | 2009-03-07 15:24 | ||||
Reporter | paulh | ||||||||
Assigned To | |||||||||
Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
Status | closed | Resolution | fixed | ||||||
Platform | OS | OS Version | |||||||
Product Version | |||||||||
Target Version | Fixed in Version | 3.45 | |||||||
Summary | 0000501: Logging incidents from email | ||||||||
Description | Trying to log a call from a received incident does not work as the URL is javascript:incident_details_window('','incomingview'); Which obviously doesn't work as their is no tempid this appears to be caused by the simplification of the SQL on lines 263-267 in holding queue this is now $sql = "SELECT u.id AS id, u.*, ti.* "; $sql .= "FROM `{$dbUpdates}` AS u, `{$dbTempIncoming}` AS ti "; $sql .= "WHERE u.incidentid = 0 AND ti.updateid = u.id "; $sql .= "ORDER BY timestamp ASC, ti.id ASC"; rather than $sql = "SELECT u.id AS id, u.bodytext AS bodytext, ti.emailfrom AS emailfrom, ti.subject AS subject, "; $sql .= "u.timestamp AS timestamp, ti.incidentid AS incidentid, ti.id AS tempid, ti.locked AS locked, "; $sql .= "ti.reason AS reason, ti.reason_user AS reason_user, ti.reason_time AS reason_time, ti.contactid AS contactid, ti.`from` AS fromaddr "; $sql .= "FROM `{$dbUpdates}` AS u, `{$dbTempIncoming}` AS ti "; $sql .= "WHERE u.incidentid = 0 AND ti.updateid = u.id "; $sql .= "ORDER BY timestamp ASC, id ASC"; | ||||||||
Tags | No tags attached. | ||||||||
Attached Files | |||||||||
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ivan (administrator) 2009-03-05 14:22 |
Is this resolved in 3.45? I suspect it is. |
paulh (administrator) 2009-03-06 20:03 |
Yes this was fixed just before the release of 3.45 |
ivan (administrator) 2009-03-07 15:24 |
thanks |
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Date Modified | Username | Field | Change |
2009-02-17 20:48 | paulh | New Issue | |
2009-03-05 14:22 | ivan | Note Added: 0000733 | |
2009-03-05 14:22 | ivan | Status | new => feedback |
2009-03-06 20:03 | paulh | Note Added: 0000739 | |
2009-03-06 20:03 | paulh | Status | feedback => resolved |
2009-03-06 20:03 | paulh | Resolution | open => fixed |
2009-03-07 15:24 | ivan | Note Added: 0000755 | |
2009-03-07 15:24 | ivan | Status | resolved => closed |
2009-03-07 15:24 | ivan | Fixed in Version | => 3.45 |
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