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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000647 | SiT! | inbound email | public | 2009-04-16 16:01 | 2009-08-16 14:39 | ||||
| Reporter | ivan | ||||||||
| Assigned To | paulh | ||||||||
| Priority | normal | Severity | minor | Reproducibility | always | ||||
| Status | closed | Resolution | fixed | ||||||
| Platform | OS | OS Version | |||||||
| Product Version | |||||||||
| Target Version | 3.50 | Fixed in Version | 3.50 | ||||||
| Summary | 0000647: Attachment can be stored in wrong place | ||||||||
| Description | If an email comes in with and attachment and an incident number in the subject eg. [600] - My Incident The attachment is stored in: /var/www/sit/attachments-cf2bed99e062eb2e5ed4a62c25735ac8/600/myfile.jpg but in this case incident number 600 does not exist, perhaps 500 is the latest incident number created. | ||||||||
| Additional Information | We need to check whether the incident exists before creating the incident directory for storing the email. It could be an email for a new incident that just happens to have a number in square brackets. | ||||||||
| Tags | No tags attached. | ||||||||
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Notes |
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 (0001155)paulh (administrator) 2009-05-30 17:40 |
Confirmed this is a potential problem, we extract any number between 1 and 5 characters in [], need to check that a) The number is a valid incident b) The incident is still open |
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(0001156) paulh (administrator) 2009-05-30 18:51 |
trunk r5432 resolves |
 (0001647)ivan (administrator) 2009-08-16 14:39 |
Released in 3.50rc1 |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2009-04-16 16:01 | ivan | New Issue | |
| 2009-05-30 17:40 | paulh | Note Added: 0001155 | |
| 2009-05-30 17:40 | paulh | Status | new => confirmed |
| 2009-05-30 18:45 | paulh | Status | confirmed => assigned |
| 2009-05-30 18:45 | paulh | Assigned To | => paulh |
| 2009-05-30 18:51 | paulh | Note Added: 0001156 | |
| 2009-05-30 18:51 | paulh | Status | assigned => resolved |
| 2009-05-30 18:51 | paulh | Resolution | open => fixed |
| 2009-05-30 18:51 | paulh | Fixed in Version | => Current SVN |
| 2009-08-16 13:16 | ivan | Fixed in Version | Current SVN => 3.50 |
| 2009-08-16 14:39 | ivan | Note Added: 0001647 | |
| 2009-08-16 14:39 | ivan | Status | resolved => closed |
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Issue History |
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