Anonymous | Login | Signup for a new account | 2021-01-22 01:02 GMT | ![]() |
Main | My View | View Issues | Change Log | Roadmap |
View Issue Details [ Jump to Notes ] | [ Issue History ] [ Print ] | ||||||||
ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0000648 | SiT! | outbound email | public | 2009-04-16 16:41 | 2009-08-16 14:39 | ||||
Reporter | nicdev | ||||||||
Assigned To | ivan | ||||||||
Priority | normal | Severity | major | Reproducibility | always | ||||
Status | closed | Resolution | reopened | ||||||
Platform | OS | OS Version | |||||||
Product Version | 3.45 | ||||||||
Target Version | 3.50 | Fixed in Version | 3.50 | ||||||
Summary | 0000648: Accented characters in the email subject get stripped away | ||||||||
Description | When we send an email from the incident page, and there are accented characters (such as é) in the "subject" field the accented characters get stripped from the outgoing email, and the mail arrives with an almost unreadable subject. | ||||||||
Tags | No tags attached. | ||||||||
Attached Files | ![]() ![]() | ||||||||
![]() |
||||||
|
![]() |
|
ivan (administrator) 2009-04-16 17:26 |
I can confirm this, encoding non-ascii chars in subject (and in other headers for that matter) isn't attempted at the moment. |
ivan (administrator) 2009-05-15 15:01 |
I did quite a bit of work on this and I'm not sure which commit actually fixed it but I've confirmed it's resolved in svn prior to r5378 in trunk |
nicdev (developer) 2009-06-19 08:13 |
I still have this issue and i even tested it with 3.5b1. As soon as i have an accented character in the subject line of the mail, then it fails. |
nicdev (developer) 2009-06-19 08:15 |
In fact Ivan, the problem is that i get the MySQL error, and then the mail does not send at all... even though it appears in the "Details" screen, the sending is not completed.... |
paulh (administrator) 2009-07-03 19:45 |
This is still an issue, just tried with the following: [1] - test ??????? ???? æ, ø, å, Æ, Ø, Å # ?? / ??? é, à, è, ê, î, ç In SIT Subject: [1] - test ??????? ???? æ, ø, å, Æ, Ø, Å # ?? / ??? é, à, è, ê, î, ç Hi John, [1] - test ??????? ???? æ, ø, å, Æ, Ø, Å # ?? / ??? é, à, è, ê, î, ç so reliable the same problem in Subject and update In the email I got Subject: [1] - test РуÑÑкий Ñзык æ, ø, å, Æ, Ø, Å # 夿–‡ / 文言文 é, à, è, ê, î, ç From: test-sit@pheaney.co.uk Reply-To: test-sit@pheaney.co.uk Errors-To: sit-admin@pheaney.co.uk X-Mailer: phdev v3.50 beta2/PHP 5.2.10-1 X-Originating-IP: ::1 MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="PMR------adf8b47a3cf1d954cbdfc3c5a1f29e29" Content-Transfer-Encoding: 7bit Message-Id: <E1MMnh3-0001iR-33@uist.home.pheaney.co.uk> Date: Fri, 03 Jul 2009 19:41:05 +0100 This is a MIME encoded message --PMR------adf8b47a3cf1d954cbdfc3c5a1f29e29 Content-Type: text/plain; charset=UTF-8; charset=UTF-8 Content-Transfer-Encoding: base64 Content-Disposition: inline SGkgSm9obiwNCg0KWzFdIC0gdGVzdCDQoNGD0YHRgdC60LjQuSDRj9C30YvQuiDDpiwgw7gsIMOl LCDDhiwgw5gsIMOFICMg5Y+k5paHIC8g5paH6KiA5paHICDDqSwgw6AsIMOoLCDDqiwgw64sIMOn DQoNClJlZ2FyZHMsDQoNClNpVCBBZG1pbmlzdHJhdG9yDQotLQ0KLi4uIFBvd2VyZWQgYnkgT3Bl biBTb3VyY2UgU29mdHdhcmU6IFN1cHBvcnQgSW5jaWRlbnQgVHJhY2tlciAoU2lUISkgaXMgYXZh aWxhYmxlIGZyZWUgZnJvbSBodHRwOi8vc2l0cmFja2VyLnNvdXJjZWZvcmdlLm5ldC8= --PMR------adf8b47a3cf1d954cbdfc3c5a1f29e29-- Which had the following the body [1] - test ??????? ???? æ, ø, å, Æ, Ø, Å # ?? / ??? é, à, è, ê, î, ç though the subject is screwed up |
paulh (administrator) 2009-07-03 19:50 |
Seems Mantis has the same problem, see email.png and update.png |
ivan (administrator) 2009-07-11 13:50 |
Trunk svn r5505 encodes the email subject so as to preserve these characters. Could use some testing with various clients and characters. |
nicdev (developer) 2009-07-30 09:41 |
Hi Ivan, Sorry to reopen this but i have just made the changes you made in svn r5505, and now it fails immediately when clicking "send", i get no message to say the mail has failed/succeeded, and i get a blank window.. There are no messages in the sit log, and i could not find exactly where it fails... Maybe i need to update another include as i am running 3.45, and r5505 was much later .. any suggestions? |
ivan (administrator) 2009-07-30 10:24 |
Hi, Please wait for 3.50 RC1 to test this, it should be released any day now, perhaps even today if we can resolve the remaining few issues. I can't say whether patching 3.50 is going to be successful tbh, it's not something thats easy to determine. Judging by your experience I'm guessing it's not simple. I have done quite a lot of testing against this bug now and I'm pretty confident it's fixed for 3.50. |
ivan (administrator) 2009-08-16 14:39 |
Released in 3.50rc1 |
![]() |
|||
Date Modified | Username | Field | Change |
2009-04-16 16:41 | nicdev | New Issue | |
2009-04-16 17:26 | ivan | Note Added: 0000920 | |
2009-04-16 17:26 | ivan | Assigned To | => ivan |
2009-04-16 17:26 | ivan | Reproducibility | have not tried => always |
2009-04-16 17:26 | ivan | Status | new => assigned |
2009-04-16 17:26 | ivan | Target Version | => 3.50 |
2009-05-15 15:01 | ivan | Note Added: 0001067 | |
2009-05-15 15:01 | ivan | Status | assigned => resolved |
2009-05-15 15:01 | ivan | Resolution | open => fixed |
2009-05-15 15:01 | ivan | Fixed in Version | => Current SVN |
2009-06-19 08:13 | nicdev | Note Added: 0001231 | |
2009-06-19 08:13 | nicdev | Status | resolved => feedback |
2009-06-19 08:13 | nicdev | Resolution | fixed => reopened |
2009-06-19 08:15 | nicdev | Note Added: 0001232 | |
2009-06-19 10:08 | ivan | Status | feedback => assigned |
2009-07-03 19:45 | paulh | Note Added: 0001261 | |
2009-07-03 19:48 | paulh | File Added: email.png | |
2009-07-03 19:49 | paulh | File Added: update.png | |
2009-07-03 19:50 | paulh | Note Added: 0001262 | |
2009-07-11 13:50 | ivan | Note Added: 0001286 | |
2009-07-11 13:50 | ivan | Status | assigned => resolved |
2009-07-11 13:50 | ivan | Resolution | reopened => fixed |
2009-07-24 13:14 | ivan | Relationship added | related to 0000801 |
2009-07-30 09:41 | nicdev | Note Added: 0001471 | |
2009-07-30 09:41 | nicdev | Status | resolved => feedback |
2009-07-30 09:41 | nicdev | Resolution | fixed => reopened |
2009-07-30 10:24 | ivan | Note Added: 0001473 | |
2009-07-30 10:24 | ivan | Status | feedback => closed |
2009-07-30 10:25 | ivan | Status | closed => resolved |
2009-08-16 13:15 | ivan | Fixed in Version | Current SVN => 3.50 |
2009-08-16 14:39 | ivan | Note Added: 0001701 | |
2009-08-16 14:39 | ivan | Status | resolved => closed |
Copyright © 2000 - 2021 MantisBT Team |