0000694: directed context text in the portal

(0001036)
ivan (administrator)
2009-05-10 13:19

Adverts?! Are you serious? ;)

(0001037)
paulh (administrator)
2009-05-11 09:42

Yeap I am. This is for the portal and alot of sites want to provide information to their portal users, be this notifications, information, promotionsor ads

(0001038)
ivan (administrator)
2009-05-11 15:08

We should make it easier to theme the portal more and offer plugin hooks. I think the wide range of things people might want to do with a support portal exceed our ability to deliver.

I certainly think adverts belong outside of SiT.

I think in most cases SiT will be used in conjunction with a website that will provide most of the information and notifications that are needed, it would only be the contract or site related information that could only be provided within SiT I should think. What kind of thing did you have in mind?

(0001043)
nicdev (developer)
2009-05-12 08:00

Hi Ivan/Paul,

I think you may need to start a thread in the forum on this one too....

(0001046)
paulh (administrator)
2009-05-12 15:48

I agree that SiT needs to be more theme'able though still feel that admin difinable text/html should be possible within the portal as most (if not all organisation) would like to place definable text with customer/user facing parts of the interface.

Having such an interface/ability would help techies sell SiT! to management etc

I'm not proposing that we put adverts into SiT though to add teh ability for admins to add additional text in a particular position on the interface.

i'm thinking notices (which could be ads) e.g.

* The helpdesks address is changing to xxx
* The helpdesk will be closed until lunch tomorrow due to training
* Machines free to a good home (etc)

(0001047)
kieran (administrator)
2009-05-12 16:21

I guess the easiest way to do this is to add an extra type on the notices table that only display to the portal?

(0001048)
paulh (administrator)
2009-05-12 16:34

That would would do it, perhaps we could change the orientation so that they can be stacked on either the left or the right as we've got quite alot of space in the portal

Also would be good so they where only persistant for the length of the session as you could have (potentially) hundreds stacked up

(0001049)
ivan (administrator)
2009-05-12 17:57

Apologies for not quite understanding what you meant. I didn't realise you meant ephemeral type notices like the notices in SiT interface proper I thought you meant more hardcoded text and banner ads that kind of thing.

How would you direct a notice to a particular site or even a particular contact? Is that the intention or would these be global notices to all portal users?

(0001050)
kieran (administrator)
2009-05-12 18:10

Not sure if that's what Paul meant or not but there's a userid already in the notices table, wouldn't be hard to add a siteid, or alternatively use the links table?

(0002576)
ivan (administrator)
2010-03-02 11:39

This idea needs further definition as to what is required and how it would work.

(0004425)
ivan (administrator)
2012-01-24 13:13

Plugin candidate. Probably a bit heavy for a core feature.

Issue History
Date Modified	Username	Field	Change
2009-05-10 12:31	paulh	New Issue
2009-05-10 13:19	ivan	Note Added: 0001036
2009-05-11 09:42	paulh	Note Added: 0001037
2009-05-11 15:08	ivan	Note Added: 0001038
2009-05-12 08:00	nicdev	Note Added: 0001043
2009-05-12 15:48	paulh	Note Added: 0001046
2009-05-12 16:21	kieran	Note Added: 0001047
2009-05-12 16:34	paulh	Note Added: 0001048
2009-05-12 17:57	ivan	Note Added: 0001049
2009-05-12 18:10	kieran	Note Added: 0001050
2010-03-02 11:39	ivan	Note Added: 0002576
2010-03-02 11:39	ivan	Status	new => feedback
2010-03-21 18:54	paulh	Status	feedback => new
2010-03-21 18:54	paulh	Summary	Notices/Adverts/Admin defined text in the portal => directed context text in the portal
2010-03-21 18:54	paulh	Description Updated	View Revisions
2010-03-21 19:06	paulh	Summary	directed context text in the portal => directed context text in the portaln
2010-03-21 19:07	paulh	Summary	directed context text in the portaln => directed context text in the portal
2010-03-21 22:34	Tomse	Relationship added	related to 0000302
2012-01-24 13:13	ivan	Note Added: 0004425
2012-01-24 13:13	ivan	Status	new => confirmed

Notes
(0001036) ivan (administrator) 2009-05-10 13:19	Adverts?! Are you serious? ;)

(0001037) paulh (administrator) 2009-05-11 09:42	Yeap I am. This is for the portal and alot of sites want to provide information to their portal users, be this notifications, information, promotionsor ads

(0001038) ivan (administrator) 2009-05-11 15:08	We should make it easier to theme the portal more and offer plugin hooks. I think the wide range of things people might want to do with a support portal exceed our ability to deliver. I certainly think adverts belong outside of SiT. I think in most cases SiT will be used in conjunction with a website that will provide most of the information and notifications that are needed, it would only be the contract or site related information that could only be provided within SiT I should think. What kind of thing did you have in mind?

(0001043) nicdev (developer) 2009-05-12 08:00	Hi Ivan/Paul, I think you may need to start a thread in the forum on this one too....

(0001046) paulh (administrator) 2009-05-12 15:48	I agree that SiT needs to be more theme'able though still feel that admin difinable text/html should be possible within the portal as most (if not all organisation) would like to place definable text with customer/user facing parts of the interface. Having such an interface/ability would help techies sell SiT! to management etc I'm not proposing that we put adverts into SiT though to add teh ability for admins to add additional text in a particular position on the interface. i'm thinking notices (which could be ads) e.g. * The helpdesks address is changing to xxx * The helpdesk will be closed until lunch tomorrow due to training * Machines free to a good home (etc)

(0001047) kieran (administrator) 2009-05-12 16:21	I guess the easiest way to do this is to add an extra type on the notices table that only display to the portal?

(0001048) paulh (administrator) 2009-05-12 16:34	That would would do it, perhaps we could change the orientation so that they can be stacked on either the left or the right as we've got quite alot of space in the portal Also would be good so they where only persistant for the length of the session as you could have (potentially) hundreds stacked up

(0001049) ivan (administrator) 2009-05-12 17:57	Apologies for not quite understanding what you meant. I didn't realise you meant ephemeral type notices like the notices in SiT interface proper I thought you meant more hardcoded text and banner ads that kind of thing. How would you direct a notice to a particular site or even a particular contact? Is that the intention or would these be global notices to all portal users?

(0001050) kieran (administrator) 2009-05-12 18:10	Not sure if that's what Paul meant or not but there's a userid already in the notices table, wouldn't be hard to add a siteid, or alternatively use the links table?

(0002576) ivan (administrator) 2010-03-02 11:39	This idea needs further definition as to what is required and how it would work.

(0004425) ivan (administrator) 2012-01-24 13:13	Plugin candidate. Probably a bit heavy for a core feature.