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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000753 | SiT! | inbound email | public | 2009-06-30 23:01 | 2009-08-16 14:38 | ||||
| Reporter | mfeider67 | ||||||||
| Assigned To | ivan | ||||||||
| Priority | normal | Severity | minor | Reproducibility | always | ||||
| Status | closed | Resolution | fixed | ||||||
| Platform | OS | OS Version | |||||||
| Product Version | 3.45 | ||||||||
| Target Version | 3.50 | Fixed in Version | 3.50 | ||||||
| Summary | 0000753: email assign to contact | ||||||||
| Description | Any reason for the commenting out of "// $contactsql .= "OR SOUNDEX('$search_string') = SOUNDEX(CONCAT_WS(', ', c.surname, c.forenames)) ";" below? This can be found in incident_add.php I actually need to uncomment this to get ours to work correctly. As ours comes across in this order. I haven't seen any adverse effect from doing this. I am also not sure if this is a bug. But it didn't work prior to uncommenting. | ||||||||
| Additional Information | // Filter by contact $contactsql .= "AND (c.surname LIKE '%$search_string%' OR c.forenames LIKE '%$search_string%' "; $contactsql .= "OR SOUNDEX('$search_string') = SOUNDEX(CONCAT_WS(' ', c.forenames, c.surname)) "; // $contactsql .= "OR SOUNDEX('$search_string') = SOUNDEX(CONCAT_WS(', ', c.surname, c.forenames)) "; $contactsql .= "OR s.name LIKE '%$search_string%') "; | ||||||||
| Tags | No tags attached. | ||||||||
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Notes |
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 (0001255)ivan (administrator) 2009-07-02 11:57 |
It was a speed issue thing. I think it's ms-outlook that bizarrely puts names the wrong way around. I'm happy to put that line back in if you think speed isn't a concern. |
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(0001256) mfeider67 (reporter) 2009-07-02 15:12 |
I have both uncommented now and don't really notice it. It hasn't been bad speed wise, but do have only 50 contacts or so, and won't get above 140 max. I would bet that a higher contact number may be worse for this, but just on the mysql side right? As I understand it when trying to debug it is a matter of Forename, Surname or Surname, Forename. It may be such that you could add a variable to choose, but I don't know if there are cases when both would be required. I think in our case the Surname, Forename is the only one I need. Unfortunitely also the one commented out. |
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(0001358) ivan (administrator) 2009-07-20 22:07 |
Uncommented and added back in as of trunk svn r5542 |
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(0001632) ivan (administrator) 2009-08-16 14:38 |
Released in 3.50rc1 |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2009-06-30 23:01 | mfeider67 | New Issue | |
| 2009-07-02 11:57 | ivan | Note Added: 0001255 | |
| 2009-07-02 11:57 | ivan | Status | new => feedback |
| 2009-07-02 15:12 | mfeider67 | Note Added: 0001256 | |
| 2009-07-20 22:07 | ivan | Note Added: 0001358 | |
| 2009-07-20 22:07 | ivan | Assigned To | => ivan |
| 2009-07-20 22:07 | ivan | Status | feedback => resolved |
| 2009-07-20 22:07 | ivan | Resolution | open => fixed |
| 2009-07-20 22:07 | ivan | Fixed in Version | => Current SVN |
| 2009-07-20 22:07 | ivan | Target Version | => 3.50 |
| 2009-08-16 13:16 | ivan | Fixed in Version | Current SVN => 3.50 |
| 2009-08-16 14:38 | ivan | Note Added: 0001632 | |
| 2009-08-16 14:38 | ivan | Status | resolved => closed |
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Issue History |
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