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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0000774 | SiT! | inbound email | public | 2009-07-15 10:25 | 2009-08-16 14:40 | ||||
Reporter | nicdev | ||||||||
Assigned To | kieran | ||||||||
Priority | normal | Severity | major | Reproducibility | always | ||||
Status | closed | Resolution | fixed | ||||||
Platform | OS | OS Version | |||||||
Product Version | 3.45 | ||||||||
Target Version | 3.50 | Fixed in Version | 3.50 | ||||||
Summary | 0000774: Attachments with accented characters like "é" in the filename do not get imported | ||||||||
Description | We had some emails imported into the tracker, with accented characters in the filename (filename = "photo étiquette 1.jpg"), and the following happens: The file "looks like" it gets imported into the case (tested with existing case!), but the filename appears as "=?iso-8859-1?Q?photo_=E9tiquette_1=2Ejpg?=", and when you click on this link, you get a "404 file not found".. When i go into the attachements/updates folder, the file referenced in hte link is not there which means the import failed although the link was made in the links table (but that seems normal as it is 2 different steps in the script). Any ideas on if you can reproduce this?? Thanks | ||||||||
Tags | No tags attached. | ||||||||
Attached Files | |||||||||
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kieran (administrator) 2009-07-15 13:44 |
Confirmed, sorta. I get the bodged filename but it saves to disk and loads fine. If I solved the filename problem it should hopefully fix both. |
kieran (administrator) 2009-07-15 13:56 |
This is a bug with PHP in Windows that won't be fixed until PHP6, we're going to workaround it by not writing the filename to disk, we don't need to anyway. |
kieran (administrator) 2009-07-16 23:08 |
This has been fixed in trunk svn r5518, please test with both old and new incidents if you can. |
ivan (administrator) 2009-08-16 14:40 |
Released in 3.50rc1 |
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Date Modified | Username | Field | Change |
2009-07-15 10:25 | nicdev | New Issue | |
2009-07-15 12:32 | kieran | Status | new => assigned |
2009-07-15 12:32 | kieran | Assigned To | => kieran |
2009-07-15 13:44 | kieran | Note Added: 0001314 | |
2009-07-15 13:44 | kieran | Status | assigned => confirmed |
2009-07-15 13:56 | kieran | Note Added: 0001315 | |
2009-07-16 23:08 | kieran | Note Added: 0001335 | |
2009-07-16 23:08 | kieran | Status | confirmed => resolved |
2009-07-16 23:08 | kieran | Resolution | open => fixed |
2009-07-16 23:08 | kieran | Fixed in Version | => Current SVN |
2009-08-15 21:31 | ivan | Target Version | => 3.50 |
2009-08-16 13:15 | ivan | Fixed in Version | Current SVN => 3.50 |
2009-08-16 14:40 | ivan | Note Added: 0001721 | |
2009-08-16 14:40 | ivan | Status | resolved => closed |
2009-11-06 12:52 | nicdev | Relationship added | parent of 0001005 |
2010-06-17 12:43 | ivan | Relationship added | related to 0001275 |
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