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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0000835 | SiT! | feedback | public | 2009-08-01 19:33 | 2010-02-20 19:33 | ||||
Reporter | paulh | ||||||||
Assigned To | |||||||||
Priority | normal | Severity | major | Reproducibility | always | ||||
Status | closed | Resolution | fixed | ||||||
Platform | OS | OS Version | |||||||
Product Version | 3.45 | ||||||||
Target Version | Fixed in Version | 3.51 | |||||||
Summary | 0000835: Feedback is not being sent | ||||||||
Description | When an incident is closed the feedback link is never sent, We create a feedback form in incident_close.php but never inform the customer of its location | ||||||||
Tags | No tags attached. | ||||||||
Attached Files | |||||||||
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ivan (administrator) 2009-08-02 19:58 |
This requires a email template, there /should/ be one already not sure right now if there is one or not. It probably shouldn't be enabled by default though, this is something that should require a trigger rule to enable. |
ivan (administrator) 2010-02-20 19:33 |
Not sure exactly when this got fixed but it was fixed prior to v3.51 and works just fine now. |
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Date Modified | Username | Field | Change |
2009-08-01 19:33 | paulh | New Issue | |
2009-08-02 19:58 | ivan | Note Added: 0001488 | |
2010-02-20 19:33 | ivan | Note Added: 0002416 | |
2010-02-20 19:33 | ivan | Status | new => closed |
2010-02-20 19:33 | ivan | Resolution | open => fixed |
2010-02-20 19:33 | ivan | Fixed in Version | => 3.51 |
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