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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000835 | SiT! | feedback | public | 2009-08-01 19:33 | 2010-02-20 19:33 | ||||
| Reporter | paulh | ||||||||
| Assigned To | |||||||||
| Priority | normal | Severity | major | Reproducibility | always | ||||
| Status | closed | Resolution | fixed | ||||||
| Platform | OS | OS Version | |||||||
| Product Version | 3.45 | ||||||||
| Target Version | Fixed in Version | 3.51 | |||||||
| Summary | 0000835: Feedback is not being sent | ||||||||
| Description | When an incident is closed the feedback link is never sent, We create a feedback form in incident_close.php but never inform the customer of its location | ||||||||
| Tags | No tags attached. | ||||||||
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Notes |
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 (0001488)ivan (administrator) 2009-08-02 19:58 |
This requires a email template, there /should/ be one already not sure right now if there is one or not. It probably shouldn't be enabled by default though, this is something that should require a trigger rule to enable. |
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(0002416) ivan (administrator) 2010-02-20 19:33 |
Not sure exactly when this got fixed but it was fixed prior to v3.51 and works just fine now. |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2009-08-01 19:33 | paulh | New Issue | |
| 2009-08-02 19:58 | ivan | Note Added: 0001488 | |
| 2010-02-20 19:33 | ivan | Note Added: 0002416 | |
| 2010-02-20 19:33 | ivan | Status | new => closed |
| 2010-02-20 19:33 | ivan | Resolution | open => fixed |
| 2010-02-20 19:33 | ivan | Fixed in Version | => 3.51 |
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Issue History |
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