0000950: Allow summary of Feedback text and export to CSV

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Project

Category

View Status

Date Submitted

Last Update

0000950

SiT!

feedback

public

2009-09-19 20:47

2011-06-03 22:24

Reporter

CartmanVS

Assigned To

Priority

normal

Severity

feature

Reproducibility

always

Status

acknowledged

Resolution

open

Platform

OS Version

Product Version

3.45

Target Version

4.0

Fixed in Version

Summary

0000950: Allow summary of Feedback text and export to CSV

Description

There is an option to summarise Feedback by User, Product, Site etc... in the REPORTS menu. However once a client generates any text comments in a Feedback Form, they are all but lost unless you look for them manually.

I have created a Feedback Form that has a couple of questions, with a 1-7 rating. Under that however there is a simple "comment" text box.

There is no way of summarising the comments (by date, and Contact), and the data including ratings cannot be exported in any way.

I know reports are coming under scrutiny on a regular basis, and this is one I would definately like to see for my own application.

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Notes
(0002003) ivan (administrator) 2009-09-19 23:31	Thanks, yes I agree it would be a good idea for a report to show these things. I don't really know when we'll be looking at creating new reports, but this is one we should have on the list.

(0003823) ivan (administrator) 2011-06-03 22:24	Sorry this one didn't get confirmed before 3.90 feature freeze so i'm deferring it to 4.0. Apologies, I know this a very old report now.

Issue History
Date Modified	Username	Field	Change
2009-09-19 20:47	CartmanVS	New Issue
2009-09-19 23:31	ivan	Note Added: 0002003
2009-09-19 23:31	ivan	Status	new => acknowledged
2010-03-27 18:06	paulh	Target Version	=> 4.1
2011-02-14 13:54	ivan	Target Version	4.1 => 3.90beta1
2011-06-03 22:24	ivan	Note Added: 0003823
2011-06-03 22:24	ivan	Target Version	3.90beta1 => 4.0