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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000971 | SiT! | inbound email | public | 2009-10-02 10:28 | 2009-10-15 21:55 | ||||
| Reporter | nicdev | ||||||||
| Assigned To | nicdev | ||||||||
| Priority | normal | Severity | feature | Reproducibility | always | ||||
| Status | closed | Resolution | fixed | ||||||
| Platform | OS | OS Version | |||||||
| Product Version | 3.45 | ||||||||
| Target Version | Fixed in Version | 3.50 | |||||||
| Summary | 0000971: Make it possible to change the "reason text" in the holding queue from a plugin, | ||||||||
| Description | While developing our auto create plugin we found it necessary to be able to change the "reason text" depending on the script we created. We need a way to make this a variable so as not to have to change the actual inbound script each time. | ||||||||
| Tags | No tags attached. | ||||||||
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Notes |
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 (0002068)nicdev (developer) 2009-10-07 12:39 |
As a temporary measure i have changed the the inboundemail script as follows: At line 395 AND 471 added: //new call if (!$GLOBALS['plugin_reason']) $reason = $SYSLANG['strPossibleNewIncident']; else $reason = $GLOBALS['plugin_reason']; And then changed lines 425 and 475: $sql .= "'".mysql_real_escape_string($reason)."', '{$contactid}' )"; All that remains now is to set the global inside the code of yourplugin like this: $GLOBALS['plugin_reason'] = "Because i want a different reason" Let me know what you think of that as a permanent solution. |
 (0002069)ivan (administrator) 2009-10-07 13:51 |
We can do this as a solution for now and improve upon it later, feel free to commit this. thanks. |
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(0002072) nicdev (developer) 2009-10-07 15:07 |
Fixed for now by a solution to be improved on later. In SVN Branches/3.x Revision 5930 |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2009-10-02 10:28 | nicdev | New Issue | |
| 2009-10-02 13:41 | ivan | Status | new => confirmed |
| 2009-10-07 12:39 | nicdev | Note Added: 0002068 | |
| 2009-10-07 13:51 | ivan | Note Added: 0002069 | |
| 2009-10-07 15:05 | nicdev | Status | confirmed => assigned |
| 2009-10-07 15:05 | nicdev | Assigned To | => nicdev |
| 2009-10-07 15:07 | nicdev | Note Added: 0002072 | |
| 2009-10-07 15:07 | nicdev | Status | assigned => resolved |
| 2009-10-07 15:07 | nicdev | Fixed in Version | => 3.50 |
| 2009-10-07 15:07 | nicdev | Resolution | open => fixed |
| 2009-10-15 21:55 | ivan | Status | resolved => closed |
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Issue History |
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