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|ID||Project||Category||View Status||Date Submitted||Last Update|
|0000987||SiT!||outbound email||public||2009-10-19 10:32||2010-01-23 19:02|
|Platform||Windows||OS||Windows Server||OS Version||2000+Later|
|Target Version||3.51||Fixed in Version||3.51|
|Summary||0000987: When adding an attachment 'MAX_FILE_SIZE' does not work|
|Description||When sending a mail from an incident, and we choose a file to attach (which is bigger than the php limitation set in php.ini), the script does not return an error to say the file is too big. |
When we send the email, the email is sent "with the message - email sent ok" but the message has not attachment and no warning. The message actually arrives at the intended recipient, but has no attachment.
To the engineer/user it looks like everything is ok, but it is not.
|Tags||No tags attached.|
edited on: 2009-10-20 10:59
In fact there are 2 issues here related to the 2 limits set in php.ini.
The first limit is "upload_max_filesize"
and the second is "post_max_size". The 2 are quite different but related because when we attach a file PHP uses the POST method to send the binary data to the server.
If you attach a file that is bigger than (>) "post_max_size":
There is a bug in PHP (< version 5.2.2) that causes the entire $_FILES and $_POST globals to be reset to ''. In this case the SiT incident_email.php script cannot continue due to empty POST values and the script returns to the first "send email" step or the "last draft" step. (read more here: http://bugs.php.net/bug.php?id=40921 [^])
If you attach a file that is smaller than (<) "post_max_size" but bigger than (>) "upload_max_filesize" then the email sent "success" even though the attachment did not get sent with the email. For this issue i have changed the incident_email.php script.
I will post the details of the commit ASAP
For the changed code see:
|Also ported to svn trunk as r5964|
|Fix released in v3.51 which is now available|
|2009-10-19 10:32||nicdev||New Issue|
|2009-10-20 10:58||nicdev||Note Added: 0002110|
|2009-10-20 10:59||nicdev||Note Edited: 0002110||View Revisions|
|2009-10-20 10:59||nicdev||Status||new => assigned|
|2009-10-20 10:59||nicdev||Assigned To||=> nicdev|
|2009-10-20 10:59||nicdev||Status||assigned => confirmed|
|2009-10-22 14:24||nicdev||Note Added: 0002113|
|2009-10-22 14:24||nicdev||Status||confirmed => resolved|
|2009-10-22 14:24||nicdev||Fixed in Version||=> Current SVN|
|2009-10-22 14:24||nicdev||Resolution||open => fixed|
|2009-10-23 14:12||ivan||Target Version||=> 3.50p1|
|2009-12-12 13:55||ivan||Note Added: 0002224|
|2010-01-23 19:01||ivan||Fixed in Version||Current SVN => 3.51|
|2010-01-23 19:02||ivan||Note Added: 0002323|
|2010-01-23 19:02||ivan||Status||resolved => closed|
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